Table of Contents
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Symptom
Text is smeared.
Text is garbled.
Printed output is not the same
as the original data displayed
on the computer screen.
Images are skewed.
Color documents are printed in
monochrome.
Print density or color
reproduction has deteriorated.
The paper is not appropriate for the printer. Load appropriate media.
Refer to
• "Supported Paper" (P. 40)
The paper is damp. Load fresh paper.
Condensation may have formed in the printer.
On the control panel, set the Sleep mode trigger time to more than one hour, and let the
printer stand with its power on. After about an hour, the heat inside the printer causes
the condensation to evaporate.
Refer to
• Sleep Mode Timer: 'User Guide'
The data was printed using a font that does not come standard with the printer. Check
the font used by the application. If using the PostScript, download fonts as necessary.
Is the printer set to substitute TrueType fonts with the built-in fonts?
Change the printing method of TrueType fonts under [Specify Font] on the [Advanced
Settings] tab of your print driver.
Refer to
• Online help for the print driver.
The paper guides are not adjusted properly. Adjust the paper guides properly.
Refer to
• "Loading Paper" (P. 44)
Is [Black & White] selected for [Output Color] on the [Paper/Output] tab of the print driver?
Change the [Output Color] setting to [Color].
Refer to
• Online help for the print driver.
Print the Calibration Chart from the printer, compare it with the Color Sample that came
with the printer, and perform color calibration as necessary.
Refer to
• Color calibration: 'User Guide'
Cause/Remedy
Print and Image Quality Problems
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