Troubleshooting; Code Indication On The Display - Derby cycle kalkhoff User Manual

10 Troubleshooting

10.1 Code indication on the display

If a code appears on your display, first switch the Groove
2.0 system off at the battery. Wait for a moment, then
switch it back on. If the error is still there, take the follow-
ing table as a guide.
CODE CAUSE
PO You are in a part of the menu that
is only relevant to the bike manu-
facturer.
06 The low-voltage protection has
triggered.
07 The high-voltage protection has
triggered.
08 The Hall sensor is defective.
09 The motor winding is defective.
21 The speed sensor is defective.
23 The bike lighting is defective.
30 Faulty communication between
the motor, display and battery.
All the segments can The battery is over-charged.
be seen, the stylised
battery flashes.
No segments can be The battery is empty.
seen, the stylised
battery flashes.
22 Original User Manual | Groove 2.0
The error code is displayed until the error is cor-
rected.
ERROR RECTIFICATION
Hold the button down for three seconds.
Recharge the battery. ➠ Chapter 6.1 "Charging the battery".
Contact your specialist cycle shop if the code continues to
appear.
Contact your specialist cycle shop.
Contact your specialist cycle shop.
Contact your specialist cycle shop.
Always remove the battery before you start work
on the Pedelec (e.g. assembly, servicing etc.).
1. Check that the motor connector is properly plugged in.
2. Check the contacts for dirt and oxidation. Remove both
of these with a dry cloth.
3. Carefully bend any contacts that are out of position
back into place.
Contact your specialist cycle shop if you need help, or if
the error continues to appear..
Check that all the lighting cables are correctly seated, not
crushed, broken or short-circuited.
Contact your specialist cycle shop if you need help, or if
the error continues to appear.
Always remove the battery before you start work
on the Pedelec (e.g. assembly, servicing etc.).
Check all the plugged connections for dirt and
oxidation. Remove both of these with a dry cloth.
Contact your specialist cycle shop if you need help, or if
the error continues to appear.
Contact your specialist cycle shop.
Recharge the battery.