Error Message - Konica Minolta bizhub 163 User Manual

12
If a printing error occurs, the "Caution" indicator lights up and the message
"Check Printer Mode" appears in the machine's display. In this case, press
the [Printer] key to display the Printer mode screen.
The main error messages that appear in the Printer mode screen are de-
scribed below.

Error message

PAPER SIZE ERROR
NO SUITABLE PAPER
INCORRECT PAPER SIZE
PAPER EMPTY
MEDIA TYPE ERROR
MEMORY NEAR FULL
SECUREPRINT IS NOT
AVAILABLE
NOT ACCEPTED
PASSWORD
12-2
Cause
The size of paper specified
with the printer driver is differ-
ent from the size of paper
loaded in the paper drawer.
"Auto" is selected in the "Pa-
per Source" list in the printer
driver, but paper of the speci-
fied size is not loaded.
Paper of the size specified in
the printer driver is not loaded
in the specified paper drawer.
Either no paper is loaded in
the specified paper drawer or
the specified paper drawer is
not installed on the machine.
Paper of the type specified in
the printer driver is not loaded
in the specified paper drawer.
The image data received from
the computer has exceeded
the capacity of the memory.
Since the expanded memory
unit is not installed, the "Se-
cure Print" setting cannot be
selected.
Since the secure print pass-
word is incorrect, the docu-
ment cannot be printed.
Troubleshooting
Remedy
Pull open the paper drawer
with the size error, and then
close it again. Check if a cus-
tom paper size has been en-
tered, and correct the paper
size from Utility mode.
Load paper of the specified
size into a paper drawer.
Change the paper size from
Utility mode, and then load pa-
per of the appropriate size into
a paper drawer.
If the multi bypass tray (op-
tional) is used for printing,
printing begins when the ap-
propriate paper is loaded.
Load paper of the specified
size into the specified paper
drawer.
Load the appropriate paper
into a paper drawer, and then
change the paper type from
Utility mode.
If the multi bypass tray (op-
tional) is used for printing,
printing begins when the ap-
propriate paper is loaded.
Press any key.
Turn the machine off, then on
again.
The job is cancelled.
Type in the correct password.
IC-206