Hangup; Holding Calls; Transferring Calls - Toshiba VIPedge IP5131-SDL User Manual

Hang Up

Holding Calls

Transferring
Calls
VIPedge UG 07/12
or press the Answer Hot Key (F9).
Note: Call Manager must have focus for the key to work.
Hanging Up or Disconnecting Calls
When the call is completed, click the hangup button to disconnect the call
•
or right-click on the call in the Call View Window and select

Hangup.

or press the Hangup Hot Key (F12). Note: Call Manager must have focus for
the key to work.
To Place Call on Hold
While talking with a caller, click the hold button to place call on
•
hold
or right-click on the call in the Call View Window and select
Hold from the menu.
To Retrieve Call
To re-connect a held call, click the hold button again
•
or press the answer button.
or double-click on the held call in the Call View Window
or right-click on the held call and select Answer from the menu.
Using Transfer Button
1. While talking with a caller, click the transfer button to get
intercom dial tone
or right-click on the call in the Call View Window and select Transfer.
2. Using the keyboard enter the number to transfer the caller to, press Enter
when done.
or use the on-screen dial pad and dial the number. Once the system
recognizes a valid number, the call will proceed automatically.
Using Drag and Drop
While talking with a caller, use the mouse to drag and drop the call from the
•
Calls Window onto a button for immediate transfer to another station.
TOSHIBA
VIPedge
Using Call Manager Features
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