Alarm Notification; Automatic Callback - Toshiba VIPedge IP5131-SDL User Manual

VIPedge
Feature Operations

Alarm Notification

Automatic Callback

Set Automatic Callback
Cancel Automatic
Callback
Deactivate Automatic
Callback
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The Alarm Notification Button must be set up by your System Administrator
on your station.
When the Alarm Notification button displays
Call your System Administrator.
•
This button stops displaying when the alarm clears or when you press the
flashing button. If the alarm has not been cleared the Alarm Notification
Button flashes every 10 minutes.
When you reach a busy station, you can set Automatic Callback to have the
system monitor the busy extension and notify you when it becomes idle.
Automatic Callback can place you in queue for an available outside line, if you
reach a line group in which all lines are busy. When a station or line becomes
available, the system rings your telephone; when you answer the system
automatically rings the intended destination. The amount of time the system
will wait for an idle destination is set in system programming. Automatic
Callback is also known as "CO Line Queuing."
1. If you hear a busy tone after dialing an outside line access code or a
station number, press Auto Callback or 4. Busy tone stops, followed
by success tone, then busy tone resumes.
2. Hang up. You can make other calls while waiting.
3. When the called station or outside line becomes idle, your telephone rings
and you will see a fast flashing LED.
• If you called a busy station, the extension LED flashes green
(incoming call) and the called number displays.
• If you called a busy outside line, the extension LED flashes green
(incoming call rate). The seized line's number displays.
4. Answer within about three rings (can be programmed to ring up to three
minutes) to prevent the callback from being cancelled. After you answer,
you hear ring back tone, and the LED flashes green (in-use).
If you hear a busy tone after answering a callback, the called party is already
on another call or the line has already been seized or has received an
incoming call. Your request is not cancelled. You will be called again the next
time a line becomes idle.
If you were attempting to make an outside call, the telephone number is
automatically dialed, including the account code or override codes that were
used.
Press Auto Callback or extension button + #431.
To deactivate Automatic Callback, press the ACB button while its lamp is lit.
When a predetermined time (overall timer) passes after Automatic Callback is
activated, the system automatically cancels Automatic Callback. If the
activator does not answer Automatic Callback for a predetermined time,
Automatic Callback is automatically canceled. In either case, when Automatic
Callback is completed or canceled, the ACB lamp button turns off.
TOSHIBA
VIPedge UG 07/12