Fault Diagnosis; Customer Fault Diagnosis - Kohler Electric Shower Installation And User Manual

Customer Fault Diagnosis

The troubleshooting information below gives details on what you can do as a user if you
encounter problems with the shower. If this information does not fix the problem,
contact the installer for advice.
Read the Important Safety Information section first and refer to the appliance
diagram.
WARNING! There are no user-serviceable components beneath the cover of the
appliance. Only a competent tradesperson should remove the cover.
Malfunction
Shower is too hot
during the summer.
Shower is too hot.
Turning the
temperature knob
does not affect the
water temperature.
The water continues
to flow when the
double pole switch
is turned off.

Fault Diagnosis

Cause
The incoming water is
warmer in the summer,
so the shower power
setting is too high.
The handset sprayplate
is blocked.
The handset sprayplate
is blocked.
Broken diaphragm.
25
Remedy
Turn the power knob to
Medium and adjust the
temperature knob until the
desired temperature is
reached.
Regularly clean the handset
sprayplate. Refer to the
Maintenance section of the
handset manual.
Remove and clean the
handset sprayplate. Refer to
the Maintenance section of
the handset manual. If the
fault persists, contact the
shower installer.
Contact your installer to
replace the flow valve
assembly.