Follett C25R5A/W Operation, Service And Parts Manual page 6

25 and 50 series ice and water dispenser
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Board guide
LEDs, when illuminated, indicate the following: PWR (board power), CLN (cleaning, no dispensing cycle), ICE (ice
dispensing activated), WTR (water dispensing activated).
Terminals: LI (incoming power, hot), L2 (neutral terminals), WTR (power terminal for water solenoid), SOL (power
terminal for dispense gate solenoid), WM (power terminal for wheelmotor), CLN (terminals for clean cycle switch).
Lens/sensor troubleshooting
Turn dispenser power switch off. Remove splash panel. Disconnect wires from output (WTR, SOL, WM) terminal(s) on
board. Gently remove appropriate sensor/mounting block assembly from panel by moving block sideways until edge of
block clears retaining tab of panel. Inspect lens and sensor assembly for foreign material and remove using non-abrasive
cleaner. Turn dispenser power on and test sensor by moving hands through activation area (no closer than 3/16"/1.9mm)
in front of sensor. If LED on board turns on and off, sensor is working properly and dispenser may be reassembled. If
LED does not come on, switch sensor leads on board and retest. If the opposite LED comes on, board is defective and
must be replaced. If LED does not come on sensor is defective and must be replaced.
Troubleshooting lever models
Dispense chute removal
1. Remove stainless dispenser front cover.
2. Slide plastic dispense chute cover up and out to remove.
3. Pull out four (4) white plastic fasteners and remove dispense chute and bracket assembly.
Dispense wheel removal and reinstallation
Models with integral icemakers (in top of dispenser) require removal of icemaker before removing wheel.
1. Remove all ice from storage area of dispenser.
2. Remove center thumbnut from dispense wheel.
3. Remove thumbnuts holding baffle inside bin and remove baffle.
4. Tilt rear of wheel up and lift off motor drive shaft.
5. After reinstalling wheel, secure baffle loosely with thumbnuts, but
do not tighten.
6. Place a 1/16" (1.6mm) spacer against wheel and allow baffle to drop
until it touches spacer.
7. Tighten thumbnuts and remove spacer.
Drive bar removal
1. Remove dispense wheel from dispenser (see above).
2. Pull drive bar out of its channel in bottom of wheel.
Wheel motor removal
1. Remove dispense wheel and dispense assembly (see above).
2. Remove two (2) screws at top of front splash panel and two (2) screws
at bottom of panel, pull bottom of panel forward and remove. (On units with serial number 28788 and above,
disconnect dispense switch wires and remove drain tube from splash panel before removing panel.)
3. Disconnect wires on motor and remove phillips head screw clip holding wires to motor channel.
4. Remove four (4) bolts (7/16" socket) holding motor channel assembly to bottom of dispenser.
5. Remove motor and channel together as one assembly.
Dispenser
front
6
Baffle
1/16" (1.6mm)
spacer
Side view wheel section

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