Follett Symphony Plus 110FB425A Operation And Service Manual
Follett Symphony Plus 110FB425A Operation And Service Manual

Follett Symphony Plus 110FB425A Operation And Service Manual

Ice and water dispensers
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110CT425A/W
Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide carefully
before you begin your installation.
Should you have need technical help, please call our Technical Service group at (877) 612-5086 or (610) 252-7301.
Please have your model number, serial number and complete and detailed explanation of the problem when
contacting Technical Service.
Getting Started
After uncrating and removing all packing material. Inspect the equipment for concealed shipping damage. All freight
is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt
"damaged." Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed
photos of the damage with the original packaging so that we may start the freight claim process.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Symphony Plus
Please visit https://www.follettice.com/technicaldocuments
for the Operation and Service manual for your unit.
110CR425A/W
110CT425A/W
Ice and Water Dispensers
110CT425A/W, 110FB425A/W
Operation and Service Manual
After serial number K39863
110CR425A/W
110FB425A/W
www.follettice.com/servicevideolibrary
110 Series
110FB425A/W
Installation and Service Videos:
01234632R00

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Summary of Contents for Follett Symphony Plus 110FB425A

  • Page 1 If visible signs of damage exist, please refuse delivery or sign your delivery receipt "damaged." Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed photos of the damage with the original packaging so that we may start the freight claim process.
  • Page 2: Table Of Contents

    Welcome to Follett........
  • Page 3: Welcome To Follett

    § Follett recommends a Follett water filter system be installed in the ice machine inlet water line (standard capacity #00130229, high capacity #00978957, carbonless high capacity #01050442).
  • Page 4: Specifications

    Specifications Electrical § Freestanding and countertop models (110FB425A/W, 110CT425A/W) require a dedicated circuit. Total system Max. circuit Basic electrical: 115 V/60 Hz/1 phase 11.0A § Dispensers and ice machines are supplied with 7-foot power cord with NEMA 5-15 hospital-grade plug. Connect to a dedicated 15A circuit.
  • Page 5: Installation

    Installation Before you begin § All dispensers must be installed level in both directions to ensure proper operation. § All countertop dispensers provide the option of taking utilities out the bottom or back of the dispenser. See counter cut-out (Fig. 2) for bottom exiting utilities on units with and without drain pans. For installations where utilities will exit through back of dispenser, refer to back view drawings.
  • Page 6 Fig. 1 – Rear connections, freestanding models power cord NEMA 5-15 access panel 3/4" MPT drain 12.25 " (31.2 cm) 4.75 " (11.9 cm) 3/8" FPT condenser inlet location 3/8" FPT (water-cooled only) water inlet 3/8" FPT condenser outlet location 4.5 "...
  • Page 7: Installing Countertop Dispensers

    (4) 3/8" holes in counter to anchor dispenser to counter (Fig. 2). Note: Follett countertop dispensers can have any or all utilities run directly through counter or out rear of dispenser. For dispensers with any utilities exiting through counter, make counter cut-out (Fig.
  • Page 8 Fig. 4 – Rear connections, countertop models CONDENSER INLET 3/8" NPT FEMALE WATER COOLED ONLY 8.22" (201 cm) CONDENSER OUTLET 3/8" NPT FEMALE 6.06" (15.5 cm) WATER COOLED ONLY POTABLE WATER INLET 3/8" NPT FEMALE DRAIN 3/4" NPT MALE 44.97" (114 cm) 41.97"...
  • Page 9: Installing Top Mount Ice Machines

    Installing top mount ice machines Models 110CT425A/W CAUTION! Dispensers with top mount ice machines cannot be mounted on legs. They must be bolted to counter. Use gloves when lifting ice machine to protect hands from sheet metal edges. 1. Remove dispenser top front cover by removing two screws at bottom corners of cover, lifting cover slightly and pulling forward.
  • Page 10 VENT 8. Connect molded drain tube to evaporator drain pan, purge solenoid and rear drain fitting. CLEANING CUP RESERVOIR FILL SOLENOID NOZZLE WATER SUPPLY WATER 3/8" FPT, 45-90 F (7-32 C) RESERVOIR 10-70 PSI (69-483 KPA) DRAIN PAN TO DRAIN CUP ➊...
  • Page 11: User Information

    User information How the dispenser works Follett’s 110 series automatic-load ice and water dispensers are equipped with Follett’s 425 lb (193 kg)/day ice machine. In the continuous icemaking process, water freezes to the inside wall of the evaporator. A rotating stainless steel auger carries the ice to the top of the evaporator where it is compressed and extruded through an outlet port.
  • Page 12: Cleaning And Sanitizing

    Follett recommends sanitizing the pressurized water lines prior to cleaning the ice machine/dispenser. Follett offers two kits: order P/N 01089572 when a Follett filter system with a pre-filter bowl is present, or P/N 01089580 when a Follett filter system is not present. Follow the instructions provided with the respective kits to sanitize the pressurized water lines immediately before cleaning the ice machine/dispenser.
  • Page 13: Semi-Annually (More Often If Conditions Dictate)

    SafeCLEAN Plus Solution: Follow the directions on the SafeCLEAN Plus packaging to mix 1 gal. (3.8 L) of Follett SafeCLEAN Plus solution. Use 100 F (38 C) water. [OPTIONAL] No-rinse Sanitizing Solution: Follow the directions on the Nu-Calgon IMS-III packaging to mix 1 gal.
  • Page 14 8. While ice machine is cleaning, clean dispenser as follows: a. Turn OFF dispenser power. b. Remove hopper lid. c. Remove knurled nuts from front of storage hopper. d. Remove stud assembly, baffle, wheel, and any remaining ice. e. Remove dispense chutes from splash panel. f.
  • Page 15 [OPTIONAL] Finish cleaning – No-rinse sanitizing with Nu-Calgon IMS-III 10. Press CLEAN switch. The MAINTENANCE light will turn on and the machine will drain. Wait for the LOW WATER light to turn on. 11. Remove lid from cleaning cup and fill (about 1 quart) until sanitizing solution completely fills the reservoir. Place lid back on cup.
  • Page 16: Service

    Service Lever models The dispense wheelmotor is energized through the power and ice dispense switches. The water solenoid valve is energized through the power and water dispense switches. The ice machine is controlled through an unpowered contact closure bin thermostat circuit. When ice builds up around the bin thermostat, the contacts open, cutting the bin signal to the ice machine.
  • Page 17: Wiring Diagram - Lever

    Wiring diagram - Lever 118 WHITE INPUT 110 PURPLE 117 BLACK LOAD 117 BLACK 111 WHITE 114 WHITE 96 BLACK 44 RED 108 BLACK 109 BLACK 104 WHITE 98 BLACK 97 WHITE 104 WHITE 96 BLACK 95 GREEN 94 WHITE 93 BLACK 39 BLACK 38 BLACK...
  • Page 18: Wiring Diagram - Sensorsafe

    Wiring diagram - SensorSAFE 118 WHITE INPUT 110 PURPLE 117 BLACK LOAD 117 BLACK 118 WHITE 114 WHITE 116 PURPLE 108 BLACK 109 BLACK NEUTRAL 114 WHITE 104 WHITE 98 BLACK 97 WHITE 104 WHITE 102 WHITE 96 BLACK 95 GREEN 94 WHITE 93 BLACK 39 BLACK...
  • Page 19: Dispenser Troubleshooting

    Dispenser troubleshooting CAUTION! § Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to equipment. Before calling for service 1. Check that no ice is in the dispenser bin area. 2. Check that congealed ice is not causing a jam. 3.
  • Page 20: Sensorsafe Model Troubleshooting Guide

    SensorSAFE model troubleshooting guide SensorSAFE Board LED Status ICE/ Problem Action Corrective Action Does not Check Check circuit breakers and power switch. dispense ice LEDs on the Restore power or replace defective switch. and/or water. SensorSAFE Press clean switch on lower left side of electrical control board.
  • Page 21: Disassembly And Replacement Instructions

    Disassembly and replacement instructions Dispense chute removal Fig. 5 1. Remove dispenser front cover. 2. Slide plastic dispense chute up and out to baffle remove. dispenser Dispense wheel and drive bar removal front 3.2mm (1/8") spacer 1. Remove all ice from storage area of dispenser.
  • Page 22: Ice Transport Tube Replacement - Top Mount Units

    Ice transport tube replacement – Top mount units Models 110CT425A/W CAUTION! § Use only tubing supplied by Follett Corporation. Tighten clamp screw 1.00" (2.54 cm) Ice transport tube replacement – Freestanding units Models 110FB425A/W 1. Remove top and rear access panel from dispenser (lower front panel in freestanding unit).
  • Page 23: Thermostat Replacement

    7. Carefully push tube onto icemaker. Do not twist hose when securing to evaporator. Note: Only use tubing supplied by Follett Corporation. 8. Fasten tube on port with hose clamp, ensure that clamp is positioned on evaporator side of nozzle flange.
  • Page 24: Replacement Parts

    Replacement parts Dispenser exterior Reference Description Part # Cover, top front, CT, ice and water 01072818 Cover, top front, FB, ice and water 01072792 Cover, lower section, FB 502704 Cover, dispense chute 502681 Not shown Knurled screws, front cover 01085703 Drain pan 502705 Not shown...
  • Page 25: Wheelmotor And Drive System

    Wheelmotor and drive system Reference Description Part # Wheelmotor, 120 V, 60 Hz 501861 Washer, thrust 501026 Not shown Fan blade, wheelmotor 501607 Drive shaft (includes key and stud) 501619 Chain, pitch 54, link 502691 Sprocket, drive shaft, 35T 502692 Sprocket, wheelmotor, 10T 501019 Bearing, drive shaft...
  • Page 26: Dispense Chute And Splash Panel (Models With Lever Dispensing)

    Dispense chute and splash panel (models with lever dispensing) Reference Description Part # Tube, water station 502356 Cover, dispense chute 502681 Switch, dispense, ice, lever actuated (includes 501841) 501829 Switch, dispense, water, lever actuated (includes 501841) 502359 Lever, dispense 00976845 Chute, ice (with Agion antimicrobial product protection 01042787...
  • Page 27: Dispense Chute And Splash Panel (Models With Sensorsafe Infrared Dispensing)

    Dispense chute and splash panel (models with SensorSAFE infrared dispensing) Reference Description Part # Cover, dispense chute 502681 Chute, ice (with Agion ® antimicrobial product protection 01042787 Chute, water (with Agion) 01042795 Lens, sensor 502690 Splash panel (includes 2 of 502690) 01049162 Not shown Splash panel, SensorSAFE, ice only (includes 2 of 502690)
  • Page 28: Electrical Components

    Electrical components Reference Description Part # Thermostat, bin level 500514 Switch, dispenser power 502209 Switch, ice machine bin signal 502209 Control board, SensorSAFE 502242 Not shown Clean switch, SensorSAFE 502359 Not shown Boot, clean switch 501841 Relay, bin signal contact closure and level fill 501369 Timer, level fill 501601...
  • Page 29: Hopper Components

    Hopper components Reference Description Part # Baffle, ice 501802 Wheel, dispense (includes drive bar, rotating agitator, threaded bar & rod) 501493 Agitator, rotating 501494 Bracket, ice tube 502712 Screw 501100 Rod, threaded (includes knurled nut) 501612 Drive bar assembly (includes threaded rod and nut) 501617 Ice deflector/cap tube bracket (units with top mounted ice machine) 501616...
  • Page 30: Ice Transport Tubing

    Ice transport tubing Reference Description Part # Not shown Ice transport tube (RIDE units) - 10 ft 502522 Not shown Ice transport tube (RIDE units) - 20 ft 502523 Not shown Ice transport tube insulation (RIDE units only) - sold by the foot 501176 Not shown Ice transport tube assembly (50 FB units)
  • Page 31: Dispenser Plumbing Connections

    Dispenser plumbing connections TOP VIEW BOTTOM VIEW Reference Description Part # Not shown Valve, water shut-off 01035526 Drain tube assembly 01074285 Fitting, water inlet 01065275 Cup, cleaning 01065226 Drain pan 502705 Fitting, drain 00109728 Not shown Tee, water inlet, 1/4" 502923 Not shown Grille, drain pan...
  • Page 32: Solenoid Dispense Assembly

    Solenoid dispense assembly Reference # Description Part # Solenoid, dispense 501830 Cotter pin 502040 Linkage, solenoid (includes 502054 grommet) 502039 Block, dispense gate 502042 Grommet 502054 Splash pan, gate assembly 502045 Shoulder screw and washer 502038 Spring, gate assembly 501824 —...
  • Page 33: Water Treatment Accessories For Symphony Plus Ice And Water Dispensers

    Reference # Description Part # Standard capacity filter system Not shown Follett QC4-FL4S water filter system (includes FL4S primary cartridge and head, 00130229 coarse pre-filter and head, pressure gauge, flushing valve; assembled and installed on mounting bracket), one per ice machine...
  • Page 34 110CT425A/W, 110FB425A/W...
  • Page 35 110CT425A/W, 110FB425A/W...
  • Page 36 Warranty Registration and Equipment Evaluation Thank you for purchasing Follett  ® equipment. Our goal is to deliver high value products and services that earn your complete satisfaction by delivering high-value products and services backed by outstanding customer and technical support.

Table of Contents