Troubleshooting - Blizzard Lighting Puck Q6 Unplugged User Manual

Troubleshooting

Symptom
Fixture Auto-
Shut Off
Beam is Dim
No Light Output Check to ensure fixture is operating under correct mode, IE
Chase Speed
Too Fast/Slow
No Power
Blown Fuse
No Response to
Audio
Fixture Not
Responding /
Responding Er-
raticly
If your problem isn't listed, or if problems persist,
please contact support: support@blizzardlighting.com.
The Puck Q6: Unplugged Manual Rev. A
Solution
Check the fan in the fixture. If it is stopped or moving
slower than normal, the unit may have shut itself off due to
high heat. This is to protect the fixture from overheating.
Clear the fan of obstructions, or return the unit for service.
Check optical system and clean excess dust/grime. Also
ensure that the 220V/110V switch is in the correct position,
if applicable.
sound active/auto/DMX/Etc., if applicable. Contact service
for more information.
Check to ensure proper setup of speed adjustment.
Check fuse, AC cord and circuit for malfunction.
Check AC cord and circuit for damage, verify that moving
parts are not restricted and that unit's ventilation is not
obstructed
Verify that the fixture is in "Sound Active" mode.
Adjust Audio Sensitivity, If Applicable.
Make sure all connectors are seated properly and securely.
Use Only DMX Cables.
Install a Terminator.
Check all cables for defects.
Reset fixture(s).
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