Status Keys: Pretalk, Hold, On Air, Drop - Yellowtec b-line Manual

T a l k m a s t e r X T ®
P A G E 3 6
S o f t w a r e
– Information
If you want to enter or change the caller information, just click on the desired
field and enter the new information.
Additionally, the Male/Female/? button and the Positive/Negative/Neu-
tral/? button are displayed next to the caller data fields. By clicking on the
buttons you can change the setting.
NOTE
If a caller is already in the database and the telephone number is transmitted,
you will see all available information immediately when a call is coming in.
5.3.1.4

Status keys: PRETALK, HOLD, ON AIR, DROP

Via the keys PRETALK, HOLD, ON AIR and DROP the line status is selected.
The button PRETALK switches the caller in Pretalk.
This button can only be used if you have assigned an Audio interface to PRE
TALK PC 1, 2 or/and 3 in the configuration under Operation Settings
Mode & Audio
played inverted and cannot be used.
If you use a POTS Telephone for Pretalk in the POTS operating mode, the But-
ton PRETALK is replaced by the Ext. Phone button. To use a POTS Tele-
phone for Pretalk, you must enable this feature under System Settings
General
POTS Mode) (see CHAPTER 5.5.2.2.1, Page 54).
Via the HOLD key the caller is hold in line. The caller hears the Audio signal
which is transmitted via the Audio input.
Instead of the program an Audio sequence stored previously in the system
(Recorded Hold Signal) can be displayed (see CHAPTER 5.5.2.1.2).
By pressing the button ON AIR the caller is connected through via the corre-
sponding Audio output.
If you have selected the Two Faders Mode or the Shared Mode (ON AIR
conference not enabled) in the configuration under Operation Settings
Mode & Audio
2.
Via the DROP key the connection to the caller can be dropped.If no connec-
tion exists the line is locked by pressing the key DROP a second time (LOCK).
In this case the caller hears the Busy signal. The line is unlocked by pressing
the key again. Outgoing calls are still possible in the locked status.
When there is an incoming call, all keys are displayed in yellow and blinking.
Respectively, each of these keys can be selected. In this way, you can switch a
caller directly ON AIR for instance.
→
Audio Line Assignment. Otherwise the button is dis-
→
Using External Phone as Pretalk Interface (only available in
→
Mode, the ON AIR buttons are displayed as ON AIR 1 and
→
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