© 2011 HID Global Corporation
Section 7: System Overview- Troubleshooting
Reviewing the DTC4500 Sequence of Operations
Knowing the sequence of the Printer operation will help troubleshoot the printer.
Step
Process
1
The File information is received from PC.
2
Printer checks the installed Ribbon type stored in memory against the Ribbon
type command that was sent from the Printer. If Ribbon type does not match,
the Pause button on the right will begin flashing.
3
The Print Stepper Motor engages.
4
The Card Feed Sensor detects leading edge of card, the Headlift Stepper then
engages to disengage the input lever.
5
The card feeds through for the alignment pass.
6
The Card Feed Stepper Motor engages to queue card for magnetic encoding
(if applicable).
7
The Encoding data is written to the card (if applicable).
8
The Magnetic Encoder verifies while the Stepper reverses the card (if
applicable).
9
The Print Ribbon Drive engages (if not already at the yellow Panel).
10
The Print Ribbon Sensor looks for the Yellow Panel. (Note: The Print Ribbon
Encoder detects number of revolutions, required to use an entire color Panel.)
11
The Print Stepper Motor engages.
DTC4500 Card Printer/Encoder User Guide
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