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Inmarsat LandPhone User Manual

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LandPhone
User guide
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The mobile satellite company
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Summary of Contents for Inmarsat LandPhone

  • Page 1 LandPhone User guide The mobile satellite company ™...
  • Page 2 Welcome LandPhone is Inmarsat’s fixed satellite phone service, for use in remote locations where local networks are unreliable or non-existent. LandPhone is: • Easy to set-up and use. • A robust solution for outdoors. • Ideal for multi-user communities. • For use in Asia, Africa and the Middle East. This user guide explains in detail how to set up, connect...

  • Page 3: Table Of Contents

    Contents Before you start Introducing your LandPhone Antenna Antenna mounting plate assembly Antenna cable Terminal Power adapter Installing your LandPhone Deciding on a location for the antenna Installing the antenna Pointing the antenna Setting up the terminal Connecting a telephone handset Connecting to the network Switching on the terminal Inserting the SIM card Registering with the network...

  • Page 4: Display Indicators

    Setting up a fax or data connection Hardware setup Software setup Software-initiated fax and data calls Making a data call using HyperTerminal Preparing for a data call using dial-up networking Guidelines for safe and efficient use Terminal care Antenna care Blasting areas Power supply Types of tone Display indicators Commands for supplementary services Troubleshooting The LCD does not display Unable to register with the network The signal reception is weak There is no dial tone There is no ring-back tone Calls always get cut-off There is voice echo on the call Unabel to make calls Unable to receive calls Unable to use supplementary services...

  • Page 5: Before You Start

    Before you start Package contents When you purchased the Inmarsat LandPhone, you should have received the following: • Antenna. • Antenna mounting plate assembly. • Antenna cable. • Terminal. • AC Power adapter and cable. Additional requirements: In addition to the package contents listed above, you will need the following (not supplied): • A pipe or pole between 0.75 inches and 1.25 inches (19mm and 32mm) in diameter. The pipe or pole should be made of steel or other material suitable for local weather conditions.

  • Page 6: Introducing Your Landphone

    Tel: +44 (0)20 7728 1300 E-mail: customer_care@inmarsat.com Fax: +44 (0)20 7728 1142 Introducing your LandPhone The LandPhone is a fixed satellite phone for use in remote locations where local networks are unreliable or do not exist. You can use it by connecting a standard telephone handset (not supplied) to the LandPhone terminal. Antenna The antenna sends and receives signals to and from the satellite. It must be installed outside and positioned to avoid obstructions from buildings and trees. Make sure the antenna is pointing towards the...

  • Page 7: Antenna Mounting Plate Assembly

    Note: Before you can mount the antenna, you need to obtain a pipe or pole between 0.75 inches and 1.25 inches (19mm and 32mm) in diameter. The pole should be made of steel or other material suitable for local weather conditions. Package contents: • 1 Mounting plate • 2 U-bolts • 4 Small wing nuts • 1 Large wing nut • 1 Long bolt • 6 Flat washers • 1 Spring washer • 1 Spacer • 1 Tightening tool Introducing your LandPhone...

  • Page 8: Antenna Cable

    Note: Only use a cable of the type and length recommended to maintain the signal receiving capability of the terminal. See cable specifications on page 72. Terminal The terminal processes the signal between the satellite and an attached handset, and converts it into a voice call. You can also connect a computer to the terminal, and make fax or data calls. Introducing your LandPhone...

  • Page 9: Lcd Display

    It consists of the following components: SIM card reader The SIM card reader, located at the rear of the terminal, is where you insert your credit card-sized SIM card. The reader captures your identification number and other information about your subscription from the SIM card. The terminal can then register you with the network. Note: The LandPhone uses a credit-card sized SIM card. Do not punch out the smaller, postage stamp-sized SIM card. LCD display The LCD display shows the terminal’s status and condition, and provides you with information such as: • SIM card status. • Network registration status. • Signal strength.

  • Page 10: Power Adapter

    Power adapter The power adapter converts the main alternative current (AC) electricity supply to direct current (DC). The adapter can be used with 110V or 220V power supply. The output from the adapter to the terminal is 12V. The adapter is designed for continuous operation. It is normal for the adapter to feel warm. Note: The LandPhone does not run on batteries, although an external battery can be used. Contact your service provider for details. Introducing your LandPhone...

  • Page 11: Installing Your Landphone

    Installing your LandPhone This section describes how to install your Inmarsat LandPhone. Follow the instructions below to ensure optimum performance. Deciding on a location for the antenna Before you assemble and install the antenna, you must first decide on a suitable location, and on where to point it to obtain maximum signal strength from the satellite. Position the antenna to avoid obstructions When choosing the location of your antenna, make sure that there are no obstructions such as trees, buildings or other structures in the line of sight between the antenna and the satellite.
  • Page 12 1. Connect the antenna mounting to the antenna leg using the long bolt assembly (long bolt, large wing nut, two washers, spring washer and spacer). Mounting Washer Wing nut 2. Tighten the nut just enough to hold the antenna in place, but make sure that you can alter the angle of the antenna, if required. 3. Position the U-bolts round the mounting pole, as indicated below: Mounting Washer Wing nut Main pole 4. Attach the U-bolts to the antenna mounting using the wing nuts and washers. 5. Tighten the four wing nuts so that mounting plate is attached to the pole securely and cannot be moved. (You can loosen the wing nuts later to make fine adjustments to the antenna position). Installing your LandPhone...

  • Page 13: Pointing The Antenna

    The elevation is the vertical angle of the antenna relative to the horizon. To adjust the elevation: 1. Identify your location in relation to the I-4 satellite using the map below: 2. Estimate the required elevation angle for your location; some degree elevations are shown for guidance. For example, any point on the circle marked 20˚ requires that you point the antenna at a 20˚ elevation angle. 3. Loosen the wing nut indicated in the diagram below, and move the antenna to the estimated elevation angle. Use the markings on the mounting for guidance. Installing your LandPhone...
  • Page 14 4. Re-tighten the wing nut once you have positioned the antenna. Adjusting the azimuth The azimuth is the horizontal angle of the antenna measured clockwise relative to North. To adjust the azimuth: 1. Identify your location in relation to the I-4 satellite using the map below: 2. Estimate the required azimuth direction for your location; some example directions are shown for guidance. For example, any point on the line marked 230˚ requires that you point the antenna at an azimuth of 230˚. Installing your LandPhone...
  • Page 15 1. Connect the large connector on the antenna cable to the antenna, and hand tighten. Antenna connector 2. Stick the rubber tape supplied to the top of the connector. Stretch it and wind it clockwise down the connector. Each turn should half overlap the previous turn. After you have wound the tape down approximately 3.5 inches (10cm), reverse the direction and wind the tape back towards the top of the connector. Continue until all the tape is used up. Installing your LandPhone...

  • Page 16: Setting Up The Terminal

    5. Lay the remaining cable from the antenna to the terminal. Notes: • Do not damage the cable. • Use standard cable clamps to affix the cable to wall, plank, etc. Setting up the terminal Note the following when you install the terminal: • The terminal must be located inside. • The terminal must be located in a dry, dust-free place. • The terminal must not be exposed to extremes of temperature, and must be kept away from direct sunlight. • The terminal must be located near a power outlet. • The terminal must not be exposed to excessive vibration. • The terminal must be located in a place where it can connect to the antenna cable. • The terminal’s SIM card slot must be accessible, in case you want to replace your SIM card. • The terminal must not be located too close to any radio communications equipment, such as CB and SSB, which could interfere with the signal. Installing your LandPhone...

  • Page 17: Connecting The Power Adapter

    To connect the antenna cable to the terminal: 1. Connect the SMA-type connector on the antenna cable to the connector marked ‘Antenna’ on the terminal. 2. Turn the connector clockwise and tighten by hand. Do not use a wrench or overturn the connector as this may damage the terminal. Connecting the power adapter To connect the terminal to the power supply: 1. Connect the power adapter cable connector to the terminal connector marked ‘Power’. 2. Connect the power adapter to the power supply. Safety information: • Ensure that the power source is compatible with the power adapter, i.e. either 110V or 220V. • Only use the power adapter provided in the package. Installing your LandPhone...

  • Page 18: Connecting A Telephone Handset

    To connect a telephone handset (not supplied) to the terminal: 1. Place the telephone handset in the desired location. If required, use a longer telephone cable to locate the telephone handset away from the terminal. 2. Connect the telephone cable connector to the terminal connector marked ‘Phone’. Note: You cannot use a conventional fax machine with the LandPhone. You can only use appropriate fax software. Refer to ‘Setting up a fax or data connection’ on page 49 for details. Installing your LandPhone...

  • Page 19: Connecting To The Network

    Connecting to the network After you have installed and connected your LandPhone, you must insert (and, if necessary, activate) the SIM card and register with the I-4 satellite. Switching on the terminal To switch on the terminal: 1. E nsure that the power adapter is connected to the power outlet. 2. Turn on the terminal by pressing and holding the on/off switch (located on the side of terminal) for approximately 4 seconds, or until the LCD is activated.
  • Page 20 • I f the SIM card is inserted correctly, the LCD displays Please wait. • I f the SIM card is inserted incorrectly, the LCD displays Please wait followed by Check card. Remove and re-insert the SIM card. 2. If the SIM PIN is enabled, the LCD will display Enter SIM PIN. Enter the 4-digit PIN supplied by your service provider. Note: The Inmarsat default PIN is 8888. The LCD will display as **** for security purposes. If the PIN is entered correctly, Searching is displayed. Otherwise, Enter SIM PIN is redisplayed. Activating the SIM card If your SIM Card requires activation, simply follow the instructions provided by your authorised Inmarsat service provider. Note: If you enter the PIN incorrectly 3 times, the SIM card locks. Refer to “Changing or unlocking the PIN” on page 47, for instructions on...

  • Page 21: Registering With The Network

    Registering with the network After you have turned the terminal on and entered a SIM card, the terminal automatically searches for the network: 1. The LCD displays Please wait followed by Searching. 2. A fter successful registration, the LCD displays SAT, the full circle symbol and signal bars showing the signal strength. A minimum of two signal strength bars is required to make and receive calls. 3. Lift the telephone handset. You should hear a dial tone, and the LCD displays Please dial. (Refer to ‘Types of tone’ on page 62 for details of available tones). Note: You may need to make minor adjustments to the antenna’s azimuth and elevation to obtain the maximum possible signal strength.
  • Page 22 Entering and changing channel numbers This section explains how to enter and change a channel number on the LandPhone. Entering the channel number Inmarsat recommends that you manually enter the channel number for your location into the LandPhone, even if the LandPhone registers automatically with the satellite. This ensures the future reliability of the registration process. Note: You do not need to do this if you entered the channel number manually, as described in ‘Further guidance’ on page 22. To manually enter the channel number: 1. Refer to the I-4 coverage map supplied in this guide, and select the channel number closest to your location.
  • Page 23 In all these scenarios, refer to “Changing the channel number”, below. Changing the channel number To change the currently stored channel number(s): 1. Turn on the LandPhone, and wait until Searching displays. 2. Lift the telephone handset, and key in #63*. The LCD displays OK, to indicate that the currently stored channel numbers have been deleted. 3. Replace the telephone handset. 4. Register with the satellite, as described in “Registering with the network”. You may need to manually enter a channel number at this...

  • Page 24: Making And Receiving Calls

    1. Lift the telephone handset and wait for a dial tone. Please dial displays on the LCD. 2. Y ou must always use the international format when making a call on the LandPhone: 00<Country code><Area code minus leading zero><Phone number> The dialled number displays on the LCD for approximately 10 seconds, then Calling and Connecting displays.

  • Page 25: Changing The Volume

    Please dial is replaced by No number and you hear a rapid tone. Replace the receiver in its cradle. Changing the volume You can increase or decrease the volume of the LandPhone using the terminal commands given below. However, Inmarsat recommends that if your telephone handset has its own volume control, you use this to change the volume settings before or during a call. This minimises the possibility of voice echo. If you do need to increase or decrease the...

  • Page 26: Receiving A Call

    Receiving a call When you receive an incoming call, the handset rings and the LCD displays Incoming call. If the Caller line identification (CLI) service is active, the calling party number will be displayed on the LCD. 1. Lift the telephone handset to answer the call. Incoming call is replaced by Call in progress and a call timer (00:00) displays in the top right corner of the LCD. 2. When the call is finished, replace the telephone handset. The LCD displays SAT.

  • Page 27: Supplementary Services

    Supplementary services Your phone has many features that can help you to make and receive calls. The features available to you depend on your type of subscription, and on whether you have a prepay or post-pay agreement. Caller line identification (CLI) This service allows you to see the telephone number of your caller. Activating CLI To activate CLI: 1. Lift the telephone handset and press #54* on the telephone keypad. #54* displays on the LCD, followed by OK. You hear a rapid busy tone, meaning that CLI has been successfully activated. 2. Hang up to return to the main screen. Supplementary services...

  • Page 28: Call Holding

    Deactivating CLI To deactivate CLI: 1. Lift the telephone handset and press #55* on the telephone keypad. #55* displays on the LCD, followed by OK. You hear a rapid busy tone meaning that CLI has been successfully deactivated. 2. Hang up to return to the main screen. Call holding This service allows you to put an active call on hold. To do this: 1. While on an active call, press the flash/recall button (or equivalent) on the phone. The letter H displays in the upper right corner of the LCD, and the caller is put on hold.

  • Page 29: Call Waiting

    Call waiting This service allows you to answer a second call while on an active call. Activating call waiting To activate call waiting: 1. Press *43## on the telephone keypad. *43## is displayed followed by Please wait. After approximately 10 seconds, OK and W display on the LCD, and you hear a rapid busy tone. This indicates that call waiting has been successfully activated. 2. Hang up to return to the main screen. Answering a second call To answer a second call when you are on an active call, do the following: 1. W hilst on an active call, you will hear the call waiting tone alerting you that an incoming call is waiting.

  • Page 30: Deactivating Call Waiting

    3. Press the flash/recall button (or equivalent) again to disconnect the second call and come back to the first call. H disappears while W remains. Deactivating call waiting To deactivate call waiting: 1. Press #43## on the telephone keypad. #43## is displayed followed by Please wait. Please wait A fter approximately 10 seconds, OK displays, W disappears and you hear a rapid busy tone. That means call waiting has been successfully deactivated.

  • Page 31: Call Forwarding - All Calls

    #43## is displayed followed by Please wait. A fter approximately 10 seconds, either Waiting on or Waiting off is displayed, depending on whether the service has been activated or not. 2. Hang up to return to the main screen. Call forwarding – all calls The call forwarding - all calls service allows you to divert all incoming calls to another telephone number. When you enter the telephone number for call forwarding, use the international dialling format of: 00, followed by country code, area code (minus the leading zero) and phone number.
  • Page 32 After approximately 10 seconds, OK and F are displayed on the LCD. This means call forwarding – all calls has been successfully activated. Otherwise, the LCD displays Try again. 2. Hang up to return to the main screen. Deactivating call forwarding – all calls To deactivate call forwarding for all incoming calls: 1. Dial ##21## on the telephone keypad. ##21## is displayed followed by Please wait.

  • Page 33: Call Forwarding - No Answer

    If the service is deactivated, OK is displayed. 2. Hang up to return to the main screen. Important: If the terminal is turned off (by unplugging the power adapter) with call forwarding - all calls active, your LandPhone does not automatically display F when it is turned on again. Perform the check status procedure to display F. Call forwarding – no answer The call forwarding – no answer service diverts calls to another telephone number if you do not answer the call within a certain time.
  • Page 34 After approximately 10 seconds, OK and F are displayed meaning that call forwarding – No Answer has been successfully activated 2. Hang up to return to the main screen. Deactivating call forwarding – no answer To deactivate call forwarding for unanswered calls: 1. Dial ##61## in the telephone keypad. ##61## is displayed followed by Please wait. A fter approximately 10 seconds, OK is displayed and F disappears. This means call forwarding –...

  • Page 35: Call Forwarding - Not Reachable

    Call forwarding – not reachable The call forwarding – not reachable service allows you to divert calls to another telephone number if your LandPhone is turned off. Activating call forwarding – not reachable To activate call forwarding when the LandPhone is switched off or otherwise unreachable: 1. Dial **62*[Phone no.]## on the telephone keypad (where [Phone no.] is the telephone number you want to divert the calls to).
  • Page 36 A fter approximately 10 seconds, OK and F are displayed meaning that call forwarding – not reachable has been successfully activated. 2. Hang up to return to the main screen. Deactivating call forwarding – no answer To deactivate call forwarding for unanswered calls: 1. Dial ##62## on the telephone keypad. ##62## is displayed followed by Please wait. A fter approximately 10 seconds, OK is displayed and F disappears.
  • Page 37 LCD displays F and the phone number receiving calls, if this service has been activated. If the service is not activated, OK is displayed. 2. Hang up to return to the main menu. Important: If the terminal is turned off (by unplugging the power adapter) with call forwarding – not reachable active, your LandPhone does not automatically display F when it is turned on again. Perform the check status procedure to display F. Supplementary services...

  • Page 38: Call Forwarding - Busy

    Call forwarding – busy The call forwarding – busy service divert calls to another telephone number if your LandPhone is busy. Activating call forwarding – busy To activate call forwarding when the LandPhone is busy: 1. Dial **67*[Phone no.]## on the telephone keypad (where [Phone no.] is the telephone number you want to divert the calls to). Note: ** displays as + on the LCD. T he phone number is displayed on the LCD followed by Please wait. Please wait A fter approximately 10 seconds, OK and F are displayed meaning that call forwarding – busy has been successfully...
  • Page 39 Deactivating call forwarding – busy To deactivate call forwarding when busy: 1. Dial ##67## on the telephone keypad. ##67## is displayed followed by Please wait. A fter approximately 10 seconds, OK is displayed and F disappears. That means call forwarding – busy has been successfully deactivated. 2. Hang up to return to the main screen. Checking call forwarding – busy status To check the current status of call forwarding – busy: 1. Dial *#67## on the telephone keypad. *##67## is displayed followed by Please wait.

  • Page 40: Conference Calling / 5-Party Service

    2. Hang up to return to the main menu. Important: If the terminal is turned off (by unplugging the power adapter) with call forwarding – busy active, your LandPhone does not automatically display F when it is turned on again. Perform the check status procedure to display F. Conference calling / 5-party service The conference call service allows you to have a joint conversation with up to four other people. To set this up on your LandPhone: 1. Call the first person. 2. Press the flash/recall button (or equivalent) to put this person on hold. H and Please dial is displayed.

  • Page 41: Call Barring - All Outgoing Calls

    Call barring – all outgoing calls The call barring – all outgoing calls service prevents all outgoing calls. Activating call barring – all outgoing calls To activate call barring for all outgoing calls: 1. Dial *33*[PIN]## on the telephone keypad (where [PIN] is your 4-digit PIN code).
  • Page 42 A fter approximately 10 seconds, OK is displayed and B disappears. That means call barring – all outgoing calls has been successfully deactivated. 2. Hang up to return to the main screen. Checking call barring – all outgoing calls To check the current status of call barring – all outgoing calls: 1.

  • Page 43: Call Barring - All Incoming Calls

    Important: If the terminal is turned off (by unplugging the power adapter) with call barring – all outgoing calls active, your LandPhone does not automatically display B when it is turned on again. Perform the check status to display B. Note: If you enter the wrong PIN, the LCD displays Try again. Call barring – all incoming calls The call barring – all incoming calls service blocks all incoming calls. Activating call barring – all incoming calls To activate call barring for all incoming calls: 1.
  • Page 44 Deactivating call barring – all incoming calls To deactivate call barring for all incoming calls: 1. Dial #35*[PIN]## on the telephone keypad (where [PIN] is your 4-digit PIN code). T he PIN number is displayed followed by Please wait. A fter approximately 10 seconds, OK is displayed and B disappears. That means call barring – all incoming calls has been successfully deactivated.

  • Page 45: Cancelling All Call Barring

    LCD displays B and OK, if this service has been activated. If the service is not activated, OK is displayed. 2. Hang up to return to the main menu. Important: If the terminal is turned off (by unplugging the power adapter) with call barring – all outgoing calls active, your LandPhone does not automatically display B when it is turned on again. Perform the check status procedure to display B. Note: If you enter the wrong PIN, the LCD displays Try again. Cancelling all call barring To cancel all call barring: 1.

  • Page 46: Voicemail

    Voicemail Voicemail may be active by the end of 2007. Contact your service provider for details. Changing or unlocking the PIN This section explains how to change the PIN code, and how to unlock the LandPhone if you incorrectly enter the PIN code three times. Changing the PIN code You must be registered with the satellite before you change the PIN code. To change the PIN code: 1. L ift the telephone handset, and key in #61*. The LCD displays Enter old PIN.
  • Page 47 6. Replace the telephone handset. The LCD displays Searching. This indicates that you have successfully unlocked your LandPhone. Enabling or disabling the PIN code feature If required, you can enable or disable the PIN code feature. Disabling the feature means that you are not asked to enter a PIN when you switch on the LandPhone. To enable or disable the PIN code feature: 1. L ift the telephone handset, and key in #60*. The LCD displays Enter PIN. 2. U sing the telephone keypad, enter the four-digit PIN code followed by #. 3. Replace the handset.

  • Page 48: Setting Up A Fax Or Data Connection

    Setting up a fax or data connection This section describes how to set up a fax or data connection on the LandPhone. Note: You cannot use a conventional fax machine with the LandPhone. You can only use appropriate fax software. For a list of recommended fax software solutions, contact your service provider. Hardware setup Connect the LandPhone’s ‘Data’ port to your computer using either: • A serial-to-serial cable (RS232), with a male DB9 connector, or • A USB-to-serial cable, with a male DB9 connector.
  • Page 49 2. Double click on Phone and Modem Options, then click on the Modems tab to display the following screen: 3. Click on Add... The following window displays: Setting up a fax or data connection...
  • Page 50 4. Check the Don’t detect my modem; I will select it from a list option, and click on Next. The following window displays: 5. Select (Standard Modem Types) from Manufacturer, and Standard 2400 bps Modem from Models. Click on Next. The following screen displays: Setting up a fax or data connection...

  • Page 51: Software-Initiated Fax And Data Calls

    7. Click Finish to finish the installation. Software-initiated fax and data calls Fax and data calls are initiated from your computer. To make a call, do the following: 1. Connect your computer to your phone. 2. Start the software program on your computer. 3. Follow the software prompts. Note: You cannot use a conventional fax machine with the LandPhone. You can only use appropriate fax software. For a list of fax software solutions, refer to your service provider. Setting up a fax or data connection...

  • Page 52: Making A Data Call Using Hyperterminal

    Making a data call using HyperTerminal Making an outgoing data call To make an outgoing data call using HyperTerminal: 1. Run the HyperTerminal software from Windows. (HyperTerminal is usually located in Start > Programs > Accessories > Communications.) 2. Type Test (or another name for the connection) in the displayed window, then click OK. The Connect To window displays. 3. Select the Standard 2400 bps Modem in the modem lists, then click 4.
  • Page 53 2. Type Test (or another name for the connection) in the displayed window, then click OK. The Connect to window displays: 3. In the Connect using: drop down list, select either ‘Standard 2400 bps modem’, or select the COM port to which the LandPhone is attached, for example ‘COM1’ (if you are using COM1). Click on OK. The COM Properties window displays: Setting up a fax or data connection...
  • Page 54 4. Complete this screen as follows: • Bits per second – 2400 • Data bits – 8 • Parity – None • Stop bits – 1 • Flow control – Hardware Then click on OK. The HyperTerminal is ready to receive a data call. Type ATA (in upper case) to answer the incoming call. Setting up a fax or data connection...

  • Page 55: Preparing For A Data Call Using Dial-Up Networking

    Preparing for a data call using dial-up networking 1. Create a new connection. To do this, in Windows select Start > Control Panel > Network Connections, then click on Create New Connection. The New Connection Wizard window displays: 2. Click on Next. The following screen displays: Setting up a fax or data connection...
  • Page 56 3. Select Connect to the network at my workplace, and click on Next. The following window displays: 4. Click on Dial-up connection, and click on Next. The following window displays: Setting up a fax or data connection...
  • Page 57 5. Select the device you set up in ‘Software setup’ on page 49, then click on Next. You are prompted to enter your company name. This is the name given to the connection. Type in a suitable name, and click on Next. The following window displays: 6. Type in the telephone number that you want to use to make this connection, and click on Next. The following screen displays: 7. Click on Finish to complete the connection setup. Setting up a fax or data connection...
  • Page 58 8. In Control Panel, double click on the connection icon of the connection you created. The following screen displays: 9. Type your username and your password, and click on Dial. Setting up a fax or data connection...

  • Page 59: Guidelines For Safe And Efficient Use

    • Do not expose your terminal to excessive vibration. • Do not paint your terminal as the paint could obstruct the air vents or adapter jacks and prevent normal use. • Do not attempt to disassemble your product. A broken warranty seal will void the warranty. The terminal does not contain consumer serviceable components. For service information, contact your LandPhone service provider. Treat your product with care. Keep it in a clean and dust free place. Use a soft damp cloth to clean your product. Guidelines for safe and efficient use...

  • Page 60: Antenna Care

    Antenna care • Do not use your product with any unauthorized antenna or modifications or attachments. These may violate the appropriate regulations and produce radio frequency (RF) energy above or below the recommended limits, and may cause loss of performance. • Do not expose your antenna to a corrosive atmosphere, as this may reduce the lifespan of the antenna Blasting areas • Do not use your product in blasting areas or in areas where ‘TURN OFF YOUR TWO-WAY RADIO’ is posted to avoid interfering with blasting and similar operations. Construction crews often use remote control RF devices to set off explosives. Power supply • Connect the AC adapter (power supply) only to a designated power source as marked on the product. • To reduce risk of damage to the electric cable, remove it from the outlet by holding onto the AC adapter rather than the cable. • Do not use the AC adapter outdoors or in damp areas. Guidelines for safe and efficient use...
  • Page 61 Types of tone TYPE OF TONE SOUND DESCRIPTION Dial tone Continuous tone Telephone ready for use Ring back tone Long tones with Call being approx. 4 seconds connected interval Fast busy tone Continuous short • C alled number tones busy • Call failure • P hone off hook for a long time (approx.

  • Page 62: Display Indicators

    PIN needs to be entered Enter SIM PUK PUK needs to be entered Please wait LandPhone is processing your request Searching LandPhone is searching for satellite signal No network No calls can be made and/or received Satellite connection made Channel number? Channel number needs to be entered...
  • Page 63 Call in progress Call is in progress Incoming call Incoming call 00:00 Call duration Min. volume Minimum volume level setting Volume # Volume level setting Maximum volume level setting Max. volume Call is on hold/call holding is active Call waiting is active Call forwarding is active Call barring is active Your request has been processed Display indicators...

  • Page 64: Commands For Supplementary Services

    Commands for supplementary services COMMAND SERVICE #60* Enable/disable PIN #61* Change PIN code #62* Enter new channel #63* Erase stored channels #53*# Increase terminal volume #53** Reduce terminal volume *33*[PIN]## Call barring all outgoing calls activate #33*[PIN]## Call barring all outgoing calls deactivate *#33## Call barring all outgoing calls check status *35*[PIN]## Call barring all incoming calls activate...
  • Page 65 *#61## Call forwarding no answer check status **62*[Phone no.]## Call forwarding not reachable Activate ##62## Call forwarding not reachable deactivate *#62## Call forwarding not reachable check status **67*[Phone no.]## Call forwarding busy activate ##67## Call forwarding busy deactivate *#67## Call forwarding busy check status *43## Call waiting activate #43## Call waiting deactivate *#43## Call waiting check status #54*...

  • Page 66: Troubleshooting

    Troubleshooting The LCD does not display • Check that the power adapter is correctly connected to the power outlet. • Check that the terminal is correctly connected to the power adapter, with the right polarity. • Check that the ON/OFF button has been operated for at least 4 seconds. If the problem continues, contact your service provider. Unable to register with the network If the LCD displays ‘No network’ or ‘Searching’ for more than five minutes: • Check that your SIM card is not broken or damaged. • Check that the antenna cable is correctly connected to the antenna. • Check that the antenna is directed to the satellite. • Check that the antenna is free from any obstructions. If the problem continues, contact your service provider.

  • Page 67: There Is No Dial Tone

    • Check that the antenna is securely mounted and correctly pointed with no obstacles between it and the satellite. If the problem continues, contact your service provider. There is voice echo on the call • Check that the LandPhone’s volume is set to 1. If it is set higher, reduce it to 1, and use the telephone handset’s volume control to alter call volume. • Adjust the handset volume • Ensure you are using a good quality handset...

  • Page 68: Unabel To Make Calls

    Unable to receive calls • Check that the LCD displays SAT. If not, try to register with the network manually by following the procedure in ‘Registering with the network’ on page 22. Wait until the LCD displays SAT. • Check that the ring volume of your telephone is set to the proper level. • Check that the telephone connector is correctly connected to the LandPhone. • Ensure that call barring feature is not activated. • Check that your handset is operational by testing another handset. • Ensure that your calls are not set to be diverted. If the problem continues, contact your service provider. Unable to make calls • Check that the LCD displays SAT. If not, try to register with the network manually by following the procedure in ‘Registering with the network’ on page 22. Wait until the LCD displays SAT. • Ensure that call barring feature is not activated. If the problem continues, contact your service provider. Unable to use supplementary services • Check with your service provider to make sure that your subscription covers the required supplementary services.

  • Page 69: For Your Safety

    For your safety For your own protection and safety, please read the following sections carefully. Lightning During a lightning storm: • Do not install, adjust or repair the antenna. • Avoid using your terminal. • If possible, disconnect the power adapter from the power supply and the antenna cable from the terminal. Your product is not power surge and lightning protected. Electric shock To prevent electrical shock: • Do not open the terminal. • Do not install the antenna and cable near any electrical power line or source.

  • Page 70: Techinical Specifications

    Technical specifications Terminal General: Dimensions 1.9in. x 5.9in. x 8.2in (50mm x 150mm x 210mm approx.) Weight 0.9lbs (400g) Power source: Operating voltage 10.5 - 24 Vdc Operating current <1000 mA (typical) Line interface: Voice 2-Wire Connector RJ-11 Dialing DTMF Environment: Operating temp. 0ºC to +50ºC Humidity 5% to 95% non-condensing Storage temp. 0ºC to +65ºC AC/DC adapter AC power supply 100-235 Vac, 50/60 Hz Power output 12 V, 1.4A (typical) Antenna General: Type Outdoor Impedance 50 ohm Gain...

  • Page 71: Cable

    Cable Type RG-58 coaxial or equivalent with cable loss less than 0.7 dB/m Impedance 50 ohm Length 34.5ft (10.5m) Connector to antenna N-type male Connector to main box SMA male Total cable loss within 5 dB to 7 dB Packaging Outer box size 11in. x 9.5in. x 6.5in. (280mm x 242mm x 166mm) Technical specifications...

  • Page 72: Channel Number Map

    Channel number map Spot beam coverage 20° contour of I-4 F1 Location of satellite 10° contour of I-4 F1 I-4 satellite F1 Outside the 20 degree contour line shown above, greater care may be required by the user to obtain service, depending on local topography and product used. Inmarsat will not guarantee service outside the 10 degree coverage area shown. For up to date channel number information, go to inmarsat.com Channel number map...
  • Page 73 Whilst the above information has been prepared by Inmarsat in good faith, and all reasonable efforts have been made to ensure its accuracy, Inmarsat makes no warranty or representation as to the accuracy, completeness or fitness for purpose or use of the information. Inmarsat shall not be liable for any loss or damage of any kind, including indirect or consequential loss, arising from use of the information and all warranties and conditions, whether express or implied by statute, common law or otherwise, are hereby excluded to the extent permitted by English law. INMARSAT is a trademark of the International Mobile Satellite Organisation, the Inmarsat...

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