Inmarsat IsatPhone PRO Faq

IsatPhone FAQ
IsatPhone PRO / IsatPhone 2
Where is the IMEI number found on the IsatPhone Pro?
The IMEI number is displayed under Menu > Settings > About.
Where is the firmware version found on the IsatPhone Pro?
The firmware version is displayed under Menu > Settings > About.
Where is the IMSI (SIM card number) found on the IsatPhone Pro?
The IMSI number is displayed under Menu > Settings > About.
Can a GPS fix be obtained manually?
If the phone continues to show the GPS fix required icon (which means that a new GPS fix is needed)
select Menu > GPS position. The new GPS fix is displayed. When this screen is open, the phone will
attempt to refresh the GPS fix every 30 seconds.
How does the IsatPhone Pro obtain a GPS fix?
Before a call can be made, the phone needs a GPS fix so it can be located by the satellite. This
happens automatically, but if a new GPS fix is needed the GPS fix icon will be displayed on the
screen. The phone should be kept in the open with a clear view of the sky until the icon on the
screen disappears. Once this is done the phone is now ready to register with the network.
How does the IsatPhone Pro connect to the Inmarsat network?
Stand outside with a clear view of the sky with the phone antenna pointing upwards. There must
be a clear line of sight between the phone's antenna and the satellite. The more sky you can see
the stronger the signal should be from the satellite. If open sky makes up about 70% of your view
when you look up, then the signal should be strong. 'Searching satellite' will appear on the screen.
The top left of the screen will display 'Inmarsat' when your phone is connected to the satellite. The
signal bars indicate the signal strength. At least two signal bars are required to make and receive
calls.
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