Inmarsat IsatPhone Pro User Manual

Satellite phone

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Quick start manual (4 pages)

Repair training (21 pages)

Faq (5 pages)

Table Of Contents

Table of Contents

Quick Links

click to navigate

02 welcome

03 safety

06 quick reference

09 getting started

using your IsatPhone

phonebook, contacts and organiser

36 data

37 personalised settings

37 personalising settings

44 security

47 troubleshooting

50 care and maintenance

52 regulatory and compliance

55 disclaimers

56 accessories

57 export controls

58 malware

59 downloading content

60 notices

61 protection of personal information

62 index

user guide

The mobile satellite company

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Table of Contents

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Summary of Contents for Inmarsat IsatPhone Pro

Page 1 click to navigate click to navigate 02 welcome 02 welcome 03 safety 03 safety 06 quick reference 06 quick reference user guide 09 getting started 09 getting started using your IsatPhone using your IsatPhone phonebook, contacts and organiser phonebook, contacts and organiser 36 data 36 data 37 personalising settings...
Page 2 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone Congratulations on buying your IsatPhone Pro. phonebook, contacts and organiser 36 data It offers the ultimate combination: 37 personalised settings Global coverage 44 security...
Page 3: Exposure To Radio Frequency Energy
Pacemaker patients 58 malware radio frequency energy absorbed by the body when should be aware that the use of an IsatPhone Pro in using a mobile phone. IsatPhone Pro is compliant with close proximity to a pacemaker might cause the device...
Page 4: Other Medical Devices
58 malware restrictions and follow any regulations or rules. Do help as appropriate. not use your IsatPhone Pro in areas with a potentially 59 downloading content Children explosive atmosphere. Note that such areas are often, 60 notices but not always, clearly marked.
Page 5: Pinch Hazard
IsatPhone phonebook, contacts and organiser Driving 36 data Only use Isatphone Pro in a vehicle using an Inmarsat- 37 personalised settings approved vehicular docking unit. Check with the vehicle manufacturer to be sure that your phone or 44 security...
Page 6: Quick Reference
click to navigate quick reference 02 welcome 03 safety 06 quick reference 06 your IsatPhone 06 icons 07 menu your IsatPhone icons 08 coverage map 09 getting started using your IsatPhone Ear piece Keypad locked GPS fix required Volume up key phonebook, contacts and organiser Volume down key Handsfree rest...
Page 7 click to navigate 02 welcome 03 safety 06 quick reference 06 your IsatPhone 06 icons 07 menu menu 08 coverage map 09 getting started using your IsatPhone messaging contacts call log phonebook, contacts and organiser New message Phonebook Missed calls 36 data Inbox SIM contacts...
Page 8: Coverage Map
I-4 EMEA I-4 Asia-Pacific IsatPhone Pro may be operated globally. This map depicts Inmarsat’s expectations of coverage, but does not represent a guarantee of service. The availability of service at the edge of coverage areas fluctuates depending on various conditions.
Page 9: Getting Started
The CD also contains the following applications and 11 attaching the wrist strap related “How to” guides: 12 switching your phone on and off Your IsatPhone Pro box contains: 12 setting the phone language and time zone USB drivers: for charging your phone via a PC, •...
Page 10: Inserting And Removing The Battery
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started 09 package contents 09 setting up your IsatPhone (3) Inserting and removing the battery 11 attaching the wrist strap 12 switching your phone on and off Your phone is supplied with a rechargeable battery, 12 setting the phone language and time zone which may not be fully charged when you take it out 12 using info...
Page 11: Charging The Phone Battery
To maximise its life and its charging 12 using info capacity, the first time you charge the battery, charge 12 accessing important information about it overnight. Use only Inmarsat-supplied or approved your phone batteries, and recharge your battery with Inmarsat- 12 upgrading your phone supplied or approved chargers for the phone.
Page 12: Switching Your Phone On And Off
Important information about the status of your phone 12 setting the phone language and time zone seconds until the screen lights up. The Inmarsat logo is displayed in the information shortcut Info on the main 12 using info will appear followed by the main screen. To switch off, screen.
Page 13: Using Your Isatphone
Your phone antenna must be deployed phone is connected to the satellite. 17 calling handsfree and there must be a clear line of sight to an Inmarsat 18 using voicemail The signal bars indicate the signal strength. At least satellite for you to make and receive calls.
Page 14: Making And Receiving Calls
2. Stand outside with a clear view of the sky and the antenna pointing upwards. 20 advanced call features (3) 23 messaging (6) 3. Check your phone is connected to the satellite network - Inmarsat is displayed at the top left of the screen. 29 using your GPS location information 30 prepay services 4.
Page 15: Redialling A Number
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone 13 connecting to the satellite Re-dialling a number If you do not wish your phone to play a ringtone, 13 obtaining a GPS fix set your active profile to silent or vibrate only.
Page 16: Using Call Waiting
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone 13 connecting to the satellite Receiving a second call while on a call Making conference calls 13 obtaining a GPS fix The incoming call will be diverted to your voicemail Your phone can host conference calls with up to five 14 making and receiving calls (4) unless you have set up Call waiting.
Page 17: Making An Emergency Call
13 connecting to the satellite Making an emergency call Using the volume control 13 obtaining a GPS fix Wireless phones, including IsatPhone Pro, operate The two volume keys on the side of the phone adjust 14 making and receiving calls (4) using radio signals, wireless networks, landline the call volume.
Page 18: Using Voicemail
37 personalised settings Dialled calls. and your phone will automatically connect you to your 44 security Inmarsat voicemail. Alternatively, you can dial the short To reset the counter, highlight the value you wish 47 troubleshooting code 570 followed by the green key or the full to reset, select Options >...
Page 19: Setting Any Key Answer
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone 13 connecting to the satellite Setting up call summary Alternatively, select Contacts > Phonebook. Use the 13 obtaining a GPS fix navigation keys to highlight the contact name, press Select Menu >...
Page 20: Advanced Call Features
Cancel all barring. To check the status of a call bar, highlight that type of call in the Call barring menu, An IsatPhone Pro SIM card always uses an international select Options and select Check status. number format, + or 00, and the country code, 870.
Page 21: Diverting Calls
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone 13 connecting to the satellite The barring code can be entered incorrectly an If out of reach – when you are out of reach of a •...
Page 22 click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone 13 connecting to the satellite Activating and de-activating fixed Example: To limit calls to UK landlines, create an 13 obtaining a GPS fix number dialling FND list entry: +44??????????.
Page 23: Entering Text
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone messaging 13 connecting to the satellite then select the template you would like to use. 13 obtaining a GPS fix Edit the text, add recipient and then select 14 making and receiving calls (4) Options >...
Page 24: Selecting Text Entry Mode
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone 13 connecting to the satellite If the word you are typing is not in the dictionary, Selecting text entry mode 13 obtaining a GPS fix Word not in dictionary appears.
Page 25 IsatPhone 13 connecting to the satellite Select Menu > Messaging > New message > Text From: your phone number@message.inmarsat.com 13 obtaining a GPS fix message. A blank screen will appear. Compose 14 making and receiving calls (4) your message. See Entering text on page 23 for From: 870776XXXX@message.inmarsat.com.
Page 26 click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone 13 connecting to the satellite If your phone is switched off when a message is Replying to sender 13 obtaining a GPS fix received, the message is stored by the network until Open the message and select Options >...
Page 27: Deleting Messages
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone Open the contact’s details 13 connecting to the satellite Saving a received message • 13 obtaining a GPS fix Call the contact To save a received message, open the message you •...
Page 28 click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone 13 connecting to the satellite Using message settings Entering your service centre number 13 obtaining a GPS fix Select Menu > Messaging > Options > Settings > It is unlikely that you would need to enter or change 14 making and receiving calls (4) Text msg settings or Email settings.
Page 29: Using Your Gps Location Information
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone using your GPS location 13 connecting to the satellite When the GPS fix to be used has been acquired, select 13 obtaining a GPS fix Text message or Email message.
Page 30: Prepay Services
Your phone also enables you to make 18 additional call features (2) a balance enquiry and redeem prepay vouchers for 20 advanced call features (3) Inmarsat’s prepay service, free of charge. 23 messaging (6) 29 using your GPS location information Making a balance enquiry...
Page 31: Phonebook, Contacts & Organiser
Up to 300 contacts can be stored in the phonebook of contacts. See Entering text on page 23 for more 34 your service provider number and up to 250 on your IsatPhone Pro SIM card. To view information. 34 alarm 35 organiser the contacts in your phone’s memory, select Contacts...
Page 32 click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone To discard changes, press the centre selection key Duplicating a contact phonebook, contacts and organiser and when prompted to save changes, select No. 31 managing contacts in your phonebook (2) Duplicating a contact can be a quick way to add a new Alternatively, select Options >...
Page 33: Managing Contacts On Your Sim Card
Options and select Copy to phonebook. 52 regulatory and compliance to synchronise your contacts” guide. These are also 55 disclaimers downloadable from inmarsat.com/isatphone. To copy all SIM card contacts to Phonebook, this option arises when the SIM card is inserted. The first 56 accessories...
Page 34: Your Phone Number
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone alarm When you receive a business card, it will appear as phonebook, contacts and organiser a normal message in your Inbox, but the title of the 31 managing contacts in your phonebook (2) message will be Business card.
Page 35 click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone organiser Personalising your organiser phonebook, contacts and organiser 31 managing contacts in your phonebook (2) Select Menu > Extras > Organiser > Options > The organiser is a calendar allowing you to record and 33 managing contacts on your SIM card Organiser settings.
Page 36 IsatPhone data, modem, email and fax phonebook, contacts and organiser 36 data The ‘How to’ guide is downloadable from 37 personalised settings inmarsat.com/isatphone 44 security 47 troubleshooting 50 care and maintenance 52 regulatory and compliance 55 disclaimers 56 accessories...
Page 37: Personalised Settings
click to navigate personalised settings 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone sounds, ringtones and profiles Key sound – the sound your phone makes when a phonebook, contacts and organiser • key is pressed 36 data Your current sound profile is always displayed in Message alert –...
Page 38 click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone Allocating a unique ringtone to callers phonebook, contacts and organiser 36 data You can allocate a specific ringtone to a contact. Regardless of the active profile, the allocated ringtone 37 personalised settings will be used for the specified caller, but the alert 37 sounds, ringtones and profiles (2)
Page 39: Setting Phone Language
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone setting phone language Setting writing language phonebook, contacts and organiser 36 data Select Menu > Settings > Language > Writing The first time you switch on your phone, you will be language.
Page 40: Setting Date And Time
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone setting date and time setting the time zone phonebook, contacts and organiser 36 data Your phone automatically receives UTC time from You may wish to change the local time zone on your 37 personalised settings GPS satellites.
Page 41: Customising Display Settings
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone customising display settings setting up keypad lock phonebook, contacts and organiser 36 data The keypad lock disables the keypad and prevents Lighting the keypad and screen 37 personalised settings accidental dialling.
Page 42: Connecting A New Bluetooth Device
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone bluetooth The device should now be listed in the Paired devices phonebook, contacts and organiser menu. Highlight it and press the left selection key, 36 data The Bluetooth connection on your phone allows you then select Connect from the menu.
Page 43: Reset All Settings
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone reset all settings When you are not using Bluetooth connectivity, select phonebook, contacts and organiser Bluetooth > Off or My phone’s visibility > Invisible. 36 data Select Menu >...
Page 44: Security Locks And Codes
click to navigate security 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone security locks and codes phonebook, contacts and organiser 36 data 37 personalised settings Security features Action Default Default Code 44 security controlled by setting code length...
Page 45: Security Features Controlled By The Phone
Security can be controlled by the phone, the SIM card Setting up the admin code phonebook, contacts and organiser or the Inmarsat network. This enables you to match 36 data Select Menu > Settings > Security and select Admin security requirements to your needs. The keypad lock code.
Page 46: Security Features Controlled By The Sim Card
click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone security features controlled Setting up SIM PIN 2 code phonebook, contacts and organiser 36 data by the SIM card The default 4-8 digit code for PIN 2 is 9999. The default setting is off.
Page 47: Troubleshooting
click to navigate troubleshooting 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone phonebook, contacts and organiser Problem Solution 36 data 37 personalised settings My phone will not switch on Check if the battery is inserted correctly •...
Page 48 click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone phonebook, contacts and organiser Problem Solution 36 data 37 personalised settings My phone cannot receive The phone can store a maximum of 20 messages in its memory. If the •...
Page 49 click to navigate 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone phonebook, contacts and organiser Problem Solution 36 data 37 personalised settings My phone does not display Some national policies do not allow users to access their GPS information •...
Page 50: Care And Maintenance
Do not attempt to disassemble your phone or • cover is fully closed to give maximum protection to undertake repairs yourself your phone Use only the Inmarsat-supplied or an approved • Do not store your phone in dusty, dirty or damp • replacement antenna. Unauthorised antennas,...
Page 51 If your phone is not working properly, contact your service provider certifications Your IsatPhone Pro is certified with an Ingress Protection rating of IP54, which means that your phone is resistant to dust and splashing.
Page 52: Regulatory And Compliance
CE marking phonebook, contacts and organiser 36 data 37 personalised settings 0168 Inmarsat Global Limited hereby declares that IsatPhone Pro is in conformity with the essential requirements and other relevant provisions of the R&TTE 44 security Directive (1999/5/EC). 47 troubleshooting...
Page 53: Fcc Part 15 Declaration
• circuit different from that to which the receiver 36 data IsatPhone Pro complies with Part 15 of the FCC Rules is connected 37 personalised settings and, as such, operation is subject to the following two Consult the dealer or an experienced radio/TV •...
Page 54: Disposal Of Electrical And Electronic Equipment And Batteries Within The European Economic Area
53 GMPCS 53 Industry Canada Electronic equipment and batteries should not be 54 disposal of electrical and electronic IsatPhone Pro complies with the EC Directive on the included as household waste but should be left at equipment and batteries within the restriction of the use of certain hazardous substances an appropriate collection point for recycling.
Page 55 03 safety 06 quick reference 09 getting started using your IsatPhone This user guide is published by Inmarsat without any phonebook, contacts and organiser warranty. Except as provided by applicable law and in 36 data the IsatPhone Pro end-user warranty, no warranties of...
Page 56 Wired handsfree headset • 57 export controls Wrist strap • 58 malware Inmarsat reserves the right to add or delete 59 downloading content accessories from this list in our absolute discretion. 60 notices 61 protection of personal information 62 index...
Page 57: Export Controls
02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone IsatPhone Pro and in-box accessories may contain phonebook, contacts and organiser commodities, technology and/or software subject 36 data to export controls and regulations imposed by the 37 personalised settings US and other countries.
Page 58 47 troubleshooting While the phone does employ security measures 50 care and maintenance to resist such efforts, Inmarsat does not warrant or represent that the phone will be impervious to the 52 regulatory and compliance introduction of malware. You can, however, reduce...
Page 59: Downloading Content
57 export controls or any other third party content. 58 malware Under no circumstances will Inmarsat be liable in any 59 downloading content way for your improper use of additional content or 60 notices other third party content.
Page 60 INMARSAT is a registered trademark of the phonebook, contacts and organiser International Mobile Satellite Organisation; the 36 data Inmarsat LOGO is a registered trademark of Inmarsat 37 personalised settings (IP) Company Limited. Both trademarks are licensed to Inmarsat Global Limited.
Page 61: Protection Of Personal Information
Deleting data from the phone 36 data memory does not ensure that it cannot be recovered. 37 personalised settings Accordingly, Inmarsat does not warrant against recovery of information. 44 security 47 troubleshooting 50 care and maintenance...
Page 62: Accessories
click to navigate index 02 welcome 03 safety 06 quick reference 09 getting started using your IsatPhone phonebook, contacts and organiser accessories call waiting setting 36 data admin code using alarm 37 personalised settings caller ID cancelling 44 security sending setting 47 troubleshooting silencing...
Page 63 click to navigate 02 welcome 03 safety charger data 06 quick reference date and time mains 09 getting started setting solar daylight saving time (DST) using your IsatPhone disclaimers phonebook, contacts and organiser closed user group display 36 data operating customising settings 37 personalised settings code...
Page 64: Malware
click to navigate 02 welcome 03 safety groups language 06 quick reference phone assign ringtone writing 09 getting started belongs to local time zone setting using your IsatPhone members lock phonebook, contacts and organiser remove bluetooth 36 data sending texts to keypad 37 personalised settings view...
Page 65 click to navigate 02 welcome 03 safety Microsoft Outlook predictive text 06 quick reference setting Microsoft Outlook Express 09 getting started prepay minute counter balance enquiry using your IsatPhone model voucher redemption my phone number phonebook, contacts and organiser prepay services 36 data profiles 37 personalised settings...
Page 66: Notices
click to navigate 02 welcome 03 safety satellite texts 06 quick reference connecting to entering message alert 09 getting started screen predictive text brightness using your IsatPhone selecting standard or predictive mode light phonebook, contacts and organiser sending to group lighting 36 data standard text...
Page 67 While the information in this User Guide has been prepared in good faith, no representation or warranty, express or implied, is made or given as to the adequacy, accuracy, reliability or completeness of such information. Inmarsat Global Limited nor any group company or their respective officers, employees or agents shall have any responsibility or liability to any person resulting from the use of the information in this User Guide.

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