Error Messages And Fault Correction - CAB XC Series Operator's Manual

7 Fault Correction
7.3

Error Messages and Fault Correction

Error message
ADC malfunction
Barcode error
Barcode too big
Battery low
Buffer overflow
Card full
Cutter blocked
Cutter jammed
Device not conn.
File not found
Font not found
FPGA malfunction
Head error
Head open
Head too hot
Invalid setup
Memory overflow
Name exists
No DHCP server
No label found
No label size
Cause
Hardware error
Invalid barcode content, e.g. alpha-
numeric characters in a numerical
barcode
The barcode is too big for the allocated
area of the label
Battery of the PC card is flat
The input buffer memory is full and the
computer is still transmitting data.
No more data can be stored on the
memory card
Cutter cannot return into its home
position and stays in an undefined
position
No cutter function
The cutter is unable to cut the labels
but is able to return into its home
position
Programming addresses a non-existent
device
Requested file is not on the card
Error with the selected download font
Hardware error
Hardware error
Printhead not locked
Printhead is overheated
Error in the configuration memory
Current print job contains too much
information, e.g. selected font, large
graphics
Duplicate usage of field name in the
direct programming
The printer is configured for DHCP, but
there is no DHCP server, or the DHCP
server is not currently available.
There are labels missing on the label
material
The label format as set in the software
does not correspond with the real label
format
The size of the label is not defined in
the programming.
Remedy
Switch the printer off and then on.
If error recurs call service.
Correct the barcode content.
Reduce the size of the barcode or move it.
Replace battery in the PC card.
Use data transmission via protocol (preferably
RTS/CTS).
Replace card.
Switch off the printer. Remove material. Switch
on the printer. Restart print job.
Change material
Switch the printer off and then on.
If error recurs call service.
Press the cancel key.
Change material.
Either connect this device or correct the
programming.
Check the contents of the card.
Cancel current print job, change font.
Switch the printer off and then on.
If error recurs call service.
Switch the printer off and then on.
If error recurs replace printhead.
Lock printhead.
After pausing the print job will be continued
automatically. If the fault recurs repeatedly,
reduce the heat level or the print speed via
software.
Re-configure printer.
If error recurs call service.
Cancel current print job.
Reduce amount of data to be printed.
Correct programming
Switch off DHCP in the configuration, and assign
a fixed IP address.
Please contact your network administrator.
Press pause key repeatedly until printer recog-
nizes the next label on the material.
Cancel current print job.
Change the label format set in the software.
Restart print job.
Check programming.
23