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Support by Fax
FRITZ!Box Fon WLAN 7113
Support by Fax
If necessary, you can reach AVM Support at the fax num-
ber:
+49 (0)30 / 39 97 62 66
The following information should be included in your fax
to the Support team:
Your name and address.
An e-mail address or fax number at which you can be
reached.
the serial number of the FRITZ!Box
The serial number is printed on the sticker attached
to the base of the device. Support staff will always
check this number to ensure that you are a registered
user.
Which operating system are you using (e.g.,
Windows Vista or Windows XP)?
How is the FRITZ!Box connected to your computer,
with a network cable or via WLAN?
At what step of the installation or in which
application does an error occur or an error message
appear? What is the exact wording of the message?
Which firmware does FRITZ!Box use? The firmware
version is displayed on the "Overview" page of the
FRITZ!Box user interface.
Once you have put together this information, please fax it
to AVM Support. The Support team will assist you in
resolving your problem.
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