AVM FRITZ!Box 7412 Quick Start Manual
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AVM FRITZ!Box 7412 Quick Start Manual

1&1 dsl-modem
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Connect DSL-Modem
Connect device
QUICK-START GUIDE
Enter 1&1 Start-Code
Connect telephone
1&1 DSL-MODEM
AVM FRITZ!Box 7412
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Summary of Contents for AVM FRITZ!Box 7412

  • Page 1 QUICK-START GUIDE 1&1 DSL-MODEM AVM FRITZ!Box 7412 Connect DSL-Modem Enter 1&1 Start-Code Help and contact information Connect device Connect telephone...
  • Page 2 Internet, telephone and more: YOUR 1&1 DSL Welcome to our 1&1 customer world! I am glad that you have found the internet package you were looking for from us. I am convinced that you have made the right choice! Here at 1&1 you can choose a connection to suit your needs, either with or without a minimum contract period.

  • Page 3: Table Of Contents

    Contents Before you get started ..........4 Troubleshooting ............18 Safety information No internet connection Pre-requisites for a smooth-running service Device doesn’t work correctly Manufacturer’s information Telephone calls are not working properly Check the package contents No incoming calls Technical requirements Reset 1&1 DSL-Modem to factory settings Device overview - buttons, ports, type plate LED indicator lights...

  • Page 4: Before You Get Started

    Before you get started Safety information „ The 1&1 DSL-Modem does not have an on/off switch. As such, „ If moisture or liquid reaches the 1&1 DSL-Modem, it could lead it must be possible to unplug the 1&1 DSL-Modem at all times. to electric shocks or short circuits.

  • Page 5: Pre-Requisites For A Smooth-Running Service

    Pre-requisites for a smooth-running service Manufacturer’s information Connect the 1&1 DSL-Modem to the master telephone The 1&1 DSL-Modem is a FRITZ!Box 7412, manufactured by AVM. „ socket As such, the designation of the manufacturer AVM FRITZ!Box 7412 Only connect the 1&1 DSL-Modem to the master telephone is found in the user interface and in the network name (SSID).

  • Page 6: Check The Package Contents

    Mit dem 1&1 Start-Code und der Schnell-Start-Anleitung richten Sie Ihre Internetverbindung und Telefonie bequem ein. Dies ist mit 1&1 Hardware und aktuellen Produkten des Herstellers AVM möglich. Sollte eine Einrichtung über den 1&1 Start-Code nicht möglich sein, können Sie Ihren Router mit der Inter- netzugangskennung und dem Internetpasswort auch manuell konfigurieren.
  • Page 7 Device overview FO O O O O O N ON N N Power Power...

  • Page 8: Led Indicator Lights

    LED indicator lights Light Status Meaning There are new messages on an answering machine. Flashing Info The firmware is being updated. Permanently Active telephone connection via the internet. illuminated Flashing Messages in the 1&1 Mailbox. Permanently Power provided and DSL connection operational. illuminated Power / DSL Power provided, DSL connection being established...

  • Page 9: Initial Set-Up

    Initial set-up 1. Connect 1&1 DSL-Modem Step 1 Note: Only use the original po- Plug in the 1&1 DSL-Modem to a power wer supply delivered with socket using the power supply cable. this 1&1 DSL-Modem! The “Power / DSL” light will start to flash after a few seconds.
  • Page 10 Step 3 Note: Only connect the 1&1 Plug the other end of the DSL cable into the DSL-Modem to the master port labelled “F” on the telephone socket. telephone socket! Ask a technician to remove all other telephone sockets where possible, as these Step 4 may interfere with the signal and affect your...

  • Page 11: Connect Device

    2. Connect device Connection via a network cable ( LAN). LAN connection (wired) Use the network cable to connect the 1&1 DSL-Modem to the network port on your computer.

  • Page 12: Enter 1&1 Start-Code

    3. Enter 1&1 Start-Code Step 1 Open your web browser (e.g. Chrome, Firefox, Safari, Internet Explorer, Edge The configuration page will be displayed. If the configuration page does not open automatically, enter http://fritz.box http://192.168.178.1 into the address line of your browser. FRITZ!Box password Step 2 The password provides ac-...
  • Page 13 Mit dem 1&1 Start-Code und der Schnell-Start-Anleitung richten Sie Ihre Internetverbindung und Telefonie 56410 Montabaur combination of letters and bequem ein. Dies ist mit 1&1 Hardware und aktuellen Produkten des Herstellers AVM möglich. “Ihr 1&1 Anschluss – Ihre Zugangsdaten” numbers.
  • Page 14 Note: Step 4 Please note that we can Enter the 12-character 1&1 Start-Code, only guarantee a complete installation and smooth containing both upper and lower case letters functioning of your DSL and numbers, into the appropriate field. account if you use the 1&1 Ignore the hyphens.
  • Page 15 Note: Step 7 A message box and the The setup assistant „Telefoniegeräte verwal- anologue telephone are setup already. ten“ is started. With this assistant you setup your telephones, fax machines, message boxes and you determine: „ which number is used to make outgoing calls (telephone, fax).

  • Page 16: Connect Telephone

    4. Connect telephone The telephone number that you gave to or received from 1&1 when placing your order will be set up for 1&1 telephone calls once you have entered the 1&1 Start-Code. Analogue telephone with TAE plug Plug the telephone cable (TAE) into the port 3 7 7 9 8 9 8 1 1 5 6 2 8 9 8 1 1 2 3 4 labeled “FON”...

  • Page 17: Analogue Telephone

    Analogue telephone with RJ11 plug Plug the telephone cable (RJ11) into the port labeled „FON“ on the 1&1 DSL-Modem. Make sure that you plug the cable into the socket precisely as shown.

  • Page 18: Troubleshooting

    Troubleshooting Problem Possible cause Solution The connection date has not yet Wait for your connection to be set-up. You can find your passed connection date in your documentation. The connection will be available by 6pm at the latest on this day. Incorrect cabling Check the cables connecting your router and the telephone No internet connection or...

  • Page 20: No Internet Connection

    Additional support No internet connection Incorrect cabling Most faults are due to issues with the cables. Ensure that the DSL cable is plugged into the DSL port on the 1&1 DSL-Modem that the other end of the cable is plugged into the port labelled “F”...
  • Page 21 No connection This will take you to the overview page for between the 1&1 the 1&1 DSL-Modem. If there is a green light DSL-Modem and the in front of “Internet”, the 1&1 DSL-Modem is device connected to the internet. Check the manufacturer’s If the 1&1 DSL-Modem is not connected to instruction manual for your device (e.g.

  • Page 22: Device Doesn't Work Correctly

    Device doesn’t work correctly Step 1 sec. Unplug the 1&1 DSL-Modem from the mains and from the telephone socket. Wait for 20 seconds. Step 2 Plug the 1&1 DSL-Modem back into the plug socket and wait until the The Power / DSL LED is illuminated.

  • Page 23: Reset 1&1 Dsl-Modem To Factory Settings

    Reset 1&1 DSL-Modem to factory settings Step 1 Save settings By restoring factory set- Click on System > Sicherung (System > tings, all settings, telepho- Security) in the 1&1 DSL-Modem menu. ne books, dial options etc. will be deleted. As such, it is important to save your settings and telephone books before restoring the...
  • Page 24 Phonecalls faulted Step 1 Open your browser and go to http://fritz.box. Enter your password and click on Anmelden (Log on). Step 2 Click on Ansicht: Standard (view: stan- dard) at the foot of the window. Step 3 Click on Internet > DSL-Informationen >...
  • Page 25 Incoming calls not possible Step 1 Check the cabling and connect your devices as described. > page 16 Step 2 Go to Telefonie > Telefoniegeräte check if the telephone numbers are allocated correctly.

  • Page 26: Recycling And Disposal

    Recycling and disposal Returning old devices European directives and the German Electrical and When purchasing a new device from 1&1, you can hand in an old Electronic Equipment Act (ElektroG) state that you cannot device of the same kind to our disposal partner Interseroh. Simply dispose of your old device or any of the electronic parts take along the disposal ticket included with the delivery of your included in the delivery in your household waste.

  • Page 27: Help And Contact Information

    Help and contact information Do you have questions regarding set-up? No problem! You can find lots of support here: FAQs Free email support You can find answers to lots of questions, plus lots of interesting Our technical support and customer service team provide free tips and tricks, in our 1&1 Hilfe-Center at: 1&1 ...
  • Page 28 YOUR 1&1 USER GUIDE www.1und1.de/handbuch-dsl You can find detailed information about services and troubleshooting here: Telephone, home network Wi-Fi, cloud, security, email Manage your contract, 1&1 Control-Center Questions and answers MacOS X, Windows 10, iOS, Android The up-to-date, detailed 1&1 DSL user guide is always available online. It can also be downloaded as a PDF.

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