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YES
Does ignition start?
YES
Can the customer
smell gas in the oven?
YES
Can oven be lit with
a match?
YES
If new appliance possible
adjustment to electrode required –
If older appliance make sure
customer has not spilled
something on the burner?
Built-in Gas double oven
Main oven not working
Customer reports main oven not
working – top oven or grill OK.
Is the clock set
to manual?
Can the customer
NO
smell gas in the oven?
YES
NO
NO
Order micro switch
Possible solenoid
fault – send engineer
and solenoid
NO
Advise customer on
setting the timer
Order Spark
generator
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