Troubleshooting - Bosch DIVAR AN 5000 Operation Manual

128 en | Troubleshooting
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Troubleshooting

Cannot boot up correctly
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DVR automatically shuts down or stops running
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System cannot detect hard disk
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No video output (on one-channel, multiple-channel or all-channel output).
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Real-time video color is distorted
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Cannot search local records
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Video is distorted when searching local records
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2015.02 | 2.1 | AM18-Q0669
Input power is incorrect.
Power connection is faulty.
Power switch button is faulty.
Program upgrade is incorrect.
HDD malfunction or HDD cable connection is faulty (check HDD info screen for status).
Seagate DB35.1，DB35.2，SV35 or Maxtor 17-g has compatibility problem. Please
upgrade to the latest version.
Front panel error.
Main processor board is damaged.
Input voltage is not stable or is too low.
HDD malfunction or HDD cable connection is faulty (check HDD info screen for status).
Front video signal is not stable.
Working environment is too harsh (e.g. too much dust).
Hardware malfunction.
HDD malfunction or HDD cable connection is faulty (check HDD info screen for status).
Main processor board SATA port is faulty.
Program is not compatible. Please upgrade to the latest version.
Brightness is 0. Please restore factory default setup.
There is no video input signal or it is too weak.
Check privacy mask setup or your screen saver.
DVR hardware is faulty.
When using BNC output, NTSC and PAL setup is not correct (the real-time video becomes
black and white).
DVR and monitor resistance is not compatible.
Video transmission is too long or degrading is too large.
DVR color or brightness setup is incorrect.
HDD malfunction or HDD cable connection is faulty (check HDD info screen for status).
Upgraded program is not compatible.
The recorded file has been overwritten.
Record function has been disabled.
Video quality setup is too low.
Program read error, bit data is too small. There is mosaic in the full screen. Please restart
the DVR to solve this problem.
HDD malfunction or HDD cable connection is faulty (check HDD info screen for status).
Operations Manual
DIVAR AN 3000 / DIVAR AN 5000
Bosch Security Systems