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Bosch DIVAR AN 3000 Operation Manual

Digital video recorder
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DIVAR AN 3000 / DIVAR AN 5000
Digital Video Recorder
en
Operations Manual

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Table of Contents
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  • Page 1 DIVAR AN 3000 / DIVAR AN 5000 Digital Video Recorder Operations Manual...
  • Page 3: Table Of Contents

    DIVAR AN 3000 / DIVAR AN 5000 Table of Contents | en Table of contents Safety Safety precautions Important safety instructions Important Notices FCC and UL Bosch notices Short information 960H high resolution Compression technology Introduction Digital video recorder applications 3.1.1...
  • Page 4 | Table of Contents DIVAR AN 3000 / DIVAR AN 5000 5.4.2 Connect wires directly Ethernet connection RS485 port connection RS232 port connections USB connectors e-SATA connector (only DIVAR AN 5000) 5.10 Alarm I/O connections 5.10.1 Connecting the alarm input 5.10.2...
  • Page 5 DIVAR AN 3000 / DIVAR AN 5000 Table of Contents | en 6.17.3 Modify password 6.18 Auto maintain 6.19 MON adjust 6.20 Text data overlay 6.21 Configuration/Export 6.22 Sequence Mon B 6.23 Backup schedule Operating instructions User controls and menus 7.1.1...
  • Page 6 | Table of Contents DIVAR AN 3000 / DIVAR AN 5000 Troubleshooting Maintenance 11.1 Maintenance precautions 11.1.1 Attach ESD strap 11.1.2 High Voltage 11.1.3 Connector/processor damage 11.2 Replace internal battery 11.3 Install HDD in DIVAR AN 3000 11.3.1 Install HDD 1 11.3.2...
  • Page 7: Safety

    DIVAR AN 3000 / DIVAR AN 5000 Safety | en Safety This safety section describes safety requirements and the format used for warnings and cautions. Safety precautions Danger! Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 8 17. Attachments, changes or modifications - Only use attachments/accessories specified by the manufacturer. Any change or modification of the equipment, not expressly approved by Bosch, could void the warranty or, in the case of an authorization agreement, authority to operate the equipment.
  • Page 9: Important Notices

    Disposal - Your Bosch product was developed and manufactured with high-quality material and components that can be recycled and reused. This symbol means that electronic and electrical appliances, which have reached the end of their working life, must be collected and disposed of separately from household waste material.
  • Page 10 NOTE: Wear required grounded wrist straps and observe proper ESD safety precautions when handling the electrostatic-sensitive printed circuit boards. Environmental statement - Bosch has a strong commitment towards the environment. This unit has been designed to respect the environment as much as possible.
  • Page 11: Fcc And Ul

    SELV - All the input/output ports are Safety Extra Low Voltage (SELV) circuits. SELV circuits should only be connected to other SELV circuits. Video loss - Video loss is inherent to digital video recording; therefore, Bosch Security Systems cannot be held liable for any damage that results from missing video information. To minimize the risk of lost digital information, Bosch Security Systems recommends multiple, redundant recording systems, and a procedure to back up all analog and digital information.
  • Page 12 Bosch Security Systems accepts no liability for damage resulting directly or indirectly from faults, incompleteness or discrepancies between the user guide and the product described.
  • Page 13: Short Information

    Short information | en Short information The Bosch Video Recorder DIVAR AN 3000 and DIVAR AN 5000 The DIVAR can record multiple video and audio signals while simultaneously providing live multi-screen viewing and playback. Comprehensive search and playback functions provide quick recall and viewing of recorded video.
  • Page 14: Introduction

    The DIVAR 3000/5000 models are available in 4, 8 and 16 channel versions with a variety of hard drive capacities (max. four for DIVAR AN 5000 or two for DIVAR AN 3000 ), and if required, an internal DVD writer.
  • Page 15: Features

    Power supply cables – External 12 VDC power adaptor (only for DIVAR AN 3000 ), 19-inch rack mount brackets + screws (only for DIVAR AN 5000 ), RJ11 adapter cable to connect Bosch Intuikey keyboard (only for DIVAR AN 5000 ) Dependent on local requirements, the following items are also supplied in the package: –...
  • Page 16: Installation Environment

    | Introduction DIVAR AN 3000 / DIVAR AN 5000 Installation environment 3.3.1 Mounting The DIVAR 3000/5000 is supplied as a desktop unit (the DIVAR AN 5000 can also be optionally rack mounted with the supplied brackets). 3.3.2 Ventilation Ensure that the location planned for the installation of the unit is well ventilated. Take note of the locations of the cooling vents in the unit's enclosure and ensure that they are not obstructed as this might cause the unit to fail and void the warranty.
  • Page 17: Quick Install

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en Quick install To get the unit operational, perform the following quick install steps: Make all the hardware connections – see Connections, page 17. Power up the system – see Powering up, page 20.
  • Page 18 | Quick install DIVAR AN 3000 / DIVAR AN 5000 Connections on back of DIVAR AN 5000 (16-channel) 5 6 7 8 9 10 11 12 13 14 15 16 CVBS MON. A AUDIO OUT ALARM IN ALARM OUT...
  • Page 19: Primary Connections

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en Connections on back of DIVAR AN 5000 (4/8-channel) 5 6 7 8 CVBS MON. A AUDIO OUT VIDEO IN ALARM IN VIDEO OUT ALARM OUT RS-485 KEYBOARD MIC IN CVBS MON.
  • Page 20: Powering Up

    Connect extra video out cables to the VIDEO OUT ports if loop through is required to other devices (only for DIVAR 5000). 10. If required, connect a Bosch Intuikey keyboard cable to the KEYBOARD connector using the supplied adaptor (only for DIVAR 5000).
  • Page 21: Login

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en Login The system login interface is shown in the following figure: When you startup the system for the first time, the Startup Wizard appears where you can setup the system software. Here the default User ID is administrator and the default password is 000000 (six zeros).
  • Page 22: Startup Wizard

    | Quick install DIVAR AN 3000 / DIVAR AN 5000 Startup Wizard The Startup Wizard opens automatically after you log in for the first time. See following screen: Select a language and video standard from the drop-down menus and click <Next step>. The wizard will guide you through the following steps: Choose to reset the startup wizard to run after the next system restart –...
  • Page 23: Reset Startup Wizard

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en 4.4.1 Reset startup wizard If required, select the check box here to activate the Startup wizard after the next system restart (this is only useful if you need to reconfigure the system during the next startup).
  • Page 24: Encode

    | Quick install DIVAR AN 3000 / DIVAR AN 5000 – When ready, click <Next step> to move to the Encoder Startup wizard screen. 4.4.3 Encode Assign here the encoder settings and click <Next step> for the next Startup wizard screen (Schedule settings).
  • Page 25: Schedule

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en 4.4.4 Schedule Assign here all the schedule settings and click <Next step> for the next Startup wizard screen (Record settings). Use <Copy> to copy settings from one channel to other(s).
  • Page 26: Network

    | Quick install DIVAR AN 3000 / DIVAR AN 5000 4.4.6 Network Assign here all the network settings and click <Finished> to complete the Startup wizard (you will need to confirm the setup by clicking <OK>). The system will automatically display the active view mode (with a maximum 16 camera views).
  • Page 27: Shutdown/Logout

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en Shutdown/Logout Quick Logout Right-click the mouse to access the Quick menu; and choose the option Logout User. Shutdown/Logout via Main Menu Right-click the mouse to access the Quick menu; from here choose the option Main menu.
  • Page 28: Hardware Setup

    | Hardware setup DIVAR AN 3000 / DIVAR AN 5000 Hardware setup This chapter contains detailed information about the hardware installation and connection of external equipment to the unit. The connector types and their pin signals are described. Most of the connectors are located at the rear panel of the unit (see Connections, page 17).
  • Page 29: Hdmi

    DIVAR AN 3000 / DIVAR AN 5000 Hardware setup | en Specifications Output signal: Composite video 1 Vpp, 75 ohm, Sync. 0.3 Vpp ±10% Resolution: 704x576 PAL, 704x480 NTSC Connector type: BNC 5.3.3 HDMI Connect the unit to a HDMI equivalent monitor using standard HDMI cable.
  • Page 30: Keyboard Connection (Only Divar 5000)

    | Hardware setup DIVAR AN 3000 / DIVAR AN 5000 Keyboard connection (only DIVAR 5000) Use the keyboard connection on the back of the DIVAR AN 5000 to connect a Bosch Intuikey keyboard using one of the following methods: –...
  • Page 31: Ethernet Connection

    DIVAR AN 3000 / DIVAR AN 5000 Hardware setup | en Attach the stripped wires to the keyboard connector on the back of the DVR according to the following figure. Insert the attached cable connector into the DVR connector on the back of the keyboard.
  • Page 32: Rs485 Port Connection

    Figure 5.3: RJ-45 Ethernet connector RS485 port connection Use the RS485 connector to connect Bosch, Pelco-P or Pelco-D controllable cameras to the unit for pan, tilt, and zoom control. RS485 is a single-direction protocol; the PTZ device can’t return any data to the unit.
  • Page 33: Usb Connectors

    Note: The connected hard disks must be Bosch approved. See technical Specifications for a list of compatible HDDs models that can be connected to the e-SATA connection. 5.10 Alarm I/O connections Alarm inputs and outputs are fitted as screw down terminal blocks on the unit.
  • Page 34: Connecting The Alarm Input

    | Hardware setup DIVAR AN 3000 / DIVAR AN 5000 DIVAR AN 3000 1, 2, 3, 4, 5, 6, Alarm inputs: max. 16. The alarm becomes active at low voltage. Max. 7, 8, 9, 10, input voltage 15 VDC.
  • Page 35: Connecting The Alarm Output

    DIVAR AN 3000 / DIVAR AN 5000 Hardware setup | en 5.10.2 Connecting the alarm output Danger! Electrical voltage Risk of electric shock and damage to the unit. The contacts must not be used at AC line voltages. The alarm output relays respond to input alarms and triggers. Only connect resistive loads to the alarm output relays.
  • Page 36: Configuration

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 Configuration Your system can be specially configured to suit your individual users from the ‘Setting’ and ‘Advanced’ menus accessed from the Main menu shown below. Figure 6.1: Main menu Refer to Main menu, page 96 to see how to access the Main menu.
  • Page 37: Setting

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Setting Figure 6.2: Settings The Setting menu has ten major menu groups. Each of these groups provides access to a screen where specific values and functions can be selected and changed.
  • Page 38: General

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 General Figure 6.3: General Here you can assign the following settings: System time / GMT Click on the appropriate number to change it with the numeric keypad popup. The number format and separator are changed in the fields below.
  • Page 39 DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Language Select here your desired language for the user interface (you will need to restart the system to display the user interface in the chosen language). Video standard Choose here between Auto-detect (default), PAL or NTSC.
  • Page 40: Encode

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 Encode Enter here the relevant settings for each connected channel. In most cases you can encode 2 streams for each connected channel. If required, use the Default button to reset all encode fields to the factory default.
  • Page 41: Overlay

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en – <Snapshot> - see Snapshot, page 42 6.3.1 Overlay Click <Overlay> for the following interface: Figure 6.5: Encode overlay Cover area: Select to set a privacy mask (concealed area) on the display.
  • Page 42: Snapshot

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.3.2 Snapshot Click <Snapshot> for the following interface: Figure 6.6: Encode snapshot Here you can configure how a snapshot will look: – Mode: Set the frequency of a snapshot (see also below for how to eventually activate the snapshot): –...
  • Page 43 DIVAR AN 3000 / DIVAR AN 5000 Configuration | en After setting values in the “Encoder” or “Schedule” screen for channel 1, click <Copy> to go to the Copy screen. See following figure. Check the currently copied channel name is highlighted (in this example, channel 1).
  • Page 44: Schedule

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 Schedule The settings in the Schedule menu allow you to plan and set up schedules for efficient use of the channels while effectively covering most recording needs. Figure 6.7: Schedule...
  • Page 45 DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Edit a schedule Select the required channel number (select “all” if you want to schedule all the channels). If required, choose Pre record to start the video recording a few seconds before the event occurred in the file (from 1 to 30 seconds depending on the bit stream).
  • Page 46: Serial Port

    Use the Serial port menu to configure the connections for a Console connected to the RS232 port, and an optional Bosch keyboard (Intuikey series) connected to the extra RS485 port (DIVAR AN 5000 only). Configure the settings for Console or Bosch keyboard as described below.
  • Page 47 DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Note: One Intuikey keyboard can communicate with a maximum 16 DIVAR AN 5000 units. If assigning multiple DIVARs to a keyboard: – Set the Keyboard address (in General screen) for every DIVAR AN 5000 ‑ see General, page 38 –...
  • Page 48: Network

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 Network Figure 6.9: Network Input here the following network information: – IP version: IPv4 (default) or IPv6. This is the IP address access format. – DHCP (only for IPv4 option): Select this to automatically search for IP details. If this field is enabled, you cannot modify IP / Subnet mask / Gateway and these values are displayed as zero (if PPPoE is operating, you also cannot modify IP/Subnet mask /Gateway).
  • Page 49: Configure Bandwidth

    Max connection: (default is 4 remote users). The maximum number of connections is 64, however more than 4 remote connections can cause performance limitations. Bosch strongly advises not using more than 4 simultaneous connections. Set to 0 to disable the network connection.
  • Page 50 | Configuration DIVAR AN 3000 / DIVAR AN 5000 – Bandwidth limit speed: Default is No (there is no bandwidth limit active) The bandwidth limits the traffic from the DVR to each client where each connection individually may not exceed the configured bandwidth. If bandwidth is set to a value, the default bandwidth limit only applies to network connections outside the subnet of the DVR (WAN).
  • Page 51: Network Settings

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.6.2 Network settings Figure 6.11: Network setting This example screen shows an example Network setting interface. Please check a box to enable the corresponding function, and then double-click current item to go to setup interface.
  • Page 52: Ip Filter

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.6.3 IP filter Figure 6.12: Network IP filter The system supports IPv4 and IPv6 address format. Enable Select to choose for access to ‘Trusted’ or ‘Blocked’ sites IP addresses. If you disable this...
  • Page 53: Ntp

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.6.4 Figure 6.13: Network NTP You must first install an SNTP server (such as Absolute Time Server) into your PC. Enter here: – Your Server IP – Port - this system only supports TCP transmission. Default is port 123 –...
  • Page 54: Ddns

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.6.6 DDNS Figure 6.15: Network - DDNS Select a DDNS provider from the list and complete the details with the configuration information assigned by the provider. The providers supported are: CN99 DDNS, NO-IP DDNS and Dyndns DDNS.
  • Page 55: Upnp

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.6.7 UPnP Figure 6.16: Network UPnP This protocol enables a mapping relationship between the LAN and the WAN Enter here: – PAT Enable/Disable - enable or disable the UPnP function on this device –...
  • Page 56: Email

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.6.8 EMAIL Figure 6.17: Network - EMAIL Use this screen for the email settings (address, sender, etc.) if you have enabled the field ‘Send email’ in the menus Alarm, Detect and System events.
  • Page 57: Ftp Server

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Encrypt type Some mail servers require encryption to transmit e-mail. If required, use SLL or TLS encryption when sending e-mail. If not required, select ‘NONE’. Event interval This is the email send interval – it can range from 0 to 3600 seconds (0 seconds means there is no send interval.
  • Page 58: Snmp

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 If uploading snapshot images to the FTP server (e.g. in an alarm situation), first input snapshot mode, size, quality and frequency in the Encode screen (see Encode, page 40) so the system can correctly upload the image files.
  • Page 59 DIVAR AN 3000 / DIVAR AN 5000 Configuration | en – Multi mode (set the number of video losses which should occur within a set time to generate the trap) Bosch Security Systems Operations Manual 2015.10 | v2.3 | AM18-Q0669...
  • Page 60: Alarm

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 Alarm Figure 6.20: Alarm Use the Alarm menu to specify the desired behavior for an Input, detected Motion, or System failures; also define how alarms are acknowledged. – Event type: Choose from Local alarm (default) or Net alarm (a Net alarm means the alarm signal comes from the TCP/IP.
  • Page 61 DIVAR AN 3000 / DIVAR AN 5000 Configuration | en – Alarm out: If an alarm occurs, the system will enable a peripheral alarm device connected to any of the selected outputs (default is output 1). – Latch: When the ‘De-bounce time’ is ended, the alarm output relay you selected in ‘Alarm out’...
  • Page 62: Detect

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 Detect Here you can set events that can be used to trigger alarms. If required, use the Default button to reset all detect fields to the factory default. Use the Copy button to copy identical settings from one channel to other channel(s);...
  • Page 63 DIVAR AN 3000 / DIVAR AN 5000 Configuration | en – Period: Click Setup for a new interface screen where you can organize time periods for detect activation – see Period, page 65. – De-bounce time: Set here a timer for how long the detect alert should stay active after it is first activated (default is 5 seconds).
  • Page 64: Motion Detect Region Setup

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.8.1 Motion detect region setup Figure 6.22: Motion detect region See here that there are a collection of small rectangular zones on the screen (396 zones for PAL; 330 zones for NTSC). The normal default when you open this screen for each camera channel is that the complete screen is colored and ‘armed’...
  • Page 65: Period

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.8.2 Period Figure 6.23: Period setup See here the period setup screen for assigning periods for alarms and detection. Configure a period as follows: Choose a day of the week from the drop down menu in the top field.
  • Page 66: Ptz Activation

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 – Select here the days you want to assign as free days or work days and click <Save> – Now assign the active time periods for the work day or free day – these same time periods will be copied to all the assigned work days or free days When ready, click <OK>...
  • Page 67: Pan/Tilt/Zoom

    – Channel - select first the applicable channel (these settings can later be copied to other channels using <Copy>. – Protocol: Select corresponding PTZ protocol such as BOSCH or PELCOD. – Address: input corresponding PTZ address. – Baud rate: Select baud rate.
  • Page 68: Display

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.10 Display Figure 6.26: Display Use the Display menu to setup the appearance of your screen: – Transparency: Adjust this value from 128 to 255 (default is 200). – Channel name: If required, modify the channel name (max 25 characters). All modifications here also modify the web or client interface channel names.
  • Page 69: Sequence Mon. A

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.10.1 Sequence Mon. A Figure 6.27: Camera sequence setup Setup a camera sequence as follows: – Enable sequence: Select check box to enable sequence. The sequence will automatically start when the system is in live view. To stop and start a...
  • Page 70: Playback Disclaimer

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.10.2 Playback Disclaimer Setup the Playback Disclaimer as follows: Enter the required text in the text box using the alphanumeric keypad. Press <Save> to save the text. Note 1: Use Default to clear the current disclaimer text and de-select the Enable disclaimer setting (no disclaimer appears).
  • Page 71: Logo Import

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.10.3 Logo import The logo file must be: – maximum 500 KB – maximum 260 x 150 pixels – 8 or 16 bits .BMP file format Use the following steps to import a company logo (for display on the ‘System Login’ and ‘Playback disclaimer’...
  • Page 72: Default

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.11 Default Figure 6.28: Default Notice! User settings will be lost The system menu display, language, time display mode, video format and IP address will all lose their user defined setup after the factory defaults are restored.
  • Page 73: Advanced

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.12 Advanced Figure 6.29: Advanced The Advanced menu has ten major menu groups. Each of these groups provides access to a screen where specific values and functions can be selected and changed.
  • Page 74: Hard Disk (Hdd)

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.13 Hard Disk (HDD) Figure 6.30: Hard disk Here you can view the current HDD status, and manage it with the following settings: – SATA: shows the current selected hard disk where the system will continuously record, overwriting the oldest unprotected video on the hard disk with newer video.
  • Page 75: System Events

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.14 System events Figure 6.31: System events Use this menu to setup how the system reacts to different system events. – Event type: choose from – Disk error – No disk –...
  • Page 76: Alarm Output

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.15 Alarm Output Figure 6.32: Alarm output Assign here the settings for each of the alarm outputs (3 for the DIVAR 3000; 6 for the DIVAR 5000) or use the ‘All’ checkbox to select all outputs: –...
  • Page 77: Record

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.16 Record Figure 6.33: Record Here you need the correct user authority (see Account/Users, page 78), plus the HDD must be properly installed. There are three possible choices for each of the channels (select each channel individually, or choose ‘All’...
  • Page 78: Account/Users

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.17 Account/Users Figure 6.34: Account The order in which the accounts appear in the ‘System login’ dialog box can be changed here: Select a user. Use the ‘up’ and ‘down’ arrows on the side of the screen to change the order.
  • Page 79: Add User

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Sequence on/off Sequence on/off Sequence on/off Alarm output Switch user Switch user Switch user Main menu Main menu Export Export Snapshot Snapshot Info Info Shutdown Setting menu Advanced menu Restrict/Protect/Delete video 6.17.1...
  • Page 80: Modify/Delete A User

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.17.2 Modify/Delete a user Figure 6.36: Modify user Modify a user as follows: Choose the User name from the drop-down list. If required, assign the user to a different Group by selecting from the drop down list.
  • Page 81: Modify Password

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.17.3 Modify password Figure 6.37: Modify password Select the relevant user. Enter the Old password. Enter the New password. Enter the New password again in the Confirm field. Click <Save> to save the new password setting.
  • Page 82: Auto Maintain

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.18 Auto maintain Figure 6.38: Auto maintain Here you can set a time to automatic delete old files setup – Never – Customized: A new screen appears where you can assign the number of days that old files are retained on the system before they are automatically deleted 2015.10 | v2.3 | AM18-Q0669...
  • Page 83: Mon Adjust

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.19 MON adjust Figure 6.39: Monitor adjust Adjust here the monitor output settings by dragging the slide bar for each item. When ready, click <OK> to save changes and go back to the previous menu.
  • Page 84: Text Data Overlay

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.20 Text data overlay This function includes Sniffer, information analysis and title overlay function. The Sniffer mode can be either COM or NET (network). NET Type The network type interface is shown below.
  • Page 85 DIVAR AN 3000 / DIVAR AN 5000 Configuration | en ATM/POS Figure 6.41: Text overlay ATM/POS Here you can enter: – Bridge id: enter the correct channel (and select Enable) – Bridge IP / Host IP: destination ports (you may need to input the corresponding port number) –...
  • Page 86: Configuration/Export

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.21 Configuration/Export Figure 6.42: Config backup Import/Export Use this function as follows: Choose first a memory device from the drop-down menu (a list normally appears of the current folders and files available on the device).
  • Page 87: Backup Schedule

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.23 Backup schedule Assign here a schedule for an automatic backup of a recording to an FTP (File transfer Protocol), SMB (Server Message Block) server, or to an eSata disk (only available for the DIVAR AN 5000 ).
  • Page 88: Operating Instructions

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Operating instructions Once all hardware connections have been made (see Hardware setup, page 28) and the system is correctly configured (see Configuration, page 36), you can choose for any of the following operating functions: –...
  • Page 89: Mouse Controls

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en 7.1.1 Mouse Controls Mouse Function Left button In Live mode, click once to select channel and choose other functions In the Quick menu, use the left mouse button to enter a menu item (left-click...
  • Page 90: Front Panel Controls

    When entering characters in a field, click to switch between numeral, text capitalized and text non-capitalized When selecting camera channels (on the DIVAR AN 3000 ), press first the Shift button and then the required channel number – see the keys below with number functions...
  • Page 91 Slow forward Multiple slow play speeds or normal playback In text mode or when choosing a camera channel, input number 5 (only on DIVAR AN 3000 ) Fast play Various fast speeds and normal playback In text mode or when choosing a camera channel, input...
  • Page 92: Remote Control

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Sequence Activate the camera views in a pre-set sequence Numeric keypad Switch camera channels In text mode, enter characters in a field (use the Shift button to change the input mode)
  • Page 93 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Figure 7.3: Remote control See the following table for detailed information on each of the remote control buttons. Button ID Name Function Power button Start up or shut down the device...
  • Page 94 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Mult Switch between multiple-windows and single-window In menu mode, move up and down through menu items or values Increase/decrease numeral in a numeric field In PTZ mode, use to control the tilt functions of the...
  • Page 95: Quick Menu

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en 7.1.4 Quick menu When in live viewing mode, right-click the mouse for the following quick menu: View 1, 4, 9, 16 – choose here the number of view windows shown on Monitor A (one- window, four-windows, nine-windows or sixteen-windows).
  • Page 96: Main Menu

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Color setting Figure 7.4: Color setting Use the slider bars here to move the color settings to the desired levels for your display(s): – You can setup two different time periods to adjust your settings (this is very useful to automatically change the screen brightness for day and night situations).
  • Page 97: Live And Playback

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Figure 7.5: Main menu Here you can select the following sub-menus: – Setting and Advanced for system configuration – Search/Play to search for and play recordings – Info for relevant system status information –...
  • Page 98: Live Mode

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 7.2.1 Live mode After you log in, the system is in live viewing mode with 1 to 16 live images on the display (from a maximum 16 connected cameras). See following example view.
  • Page 99 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Other functions in Live mode are: – Playback, snapshot and zoom – Sequence Access to some functions requires the correct user level. Check with your administrator if you do not have access.
  • Page 100: Ptz

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Snapshot Press this icon to make a snapshot of the current channel display. The system will ask to export the snapshot to an email address, a USB memory device, and/or a DVD: –...
  • Page 101: Sequence

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en The other buttons on the bottom of the screen are used to assign and activate a set of movements for the camera as follows: Enter a number (from 1 to 999) in the right field (this will be the ID for the preset PTZ movements for the camera).
  • Page 102: Search/Play

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Search/Play Click Search/Play in the Main Menu (or from the Quick menu) for the following screen. Note: A disclaimer screen may initially appear (click <Accept> to continue). Figure 7.8: Search/Play screen See the following table for an overview of the features on this screen.
  • Page 103 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Playback Choose between 1/4/9/16 window or full screen (toggle the buttons during mode playback to switch between views): – 1-window – select which channel to display from the drop-down menu channel (select ‘..’...
  • Page 104 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Click to export snapshot(s) to a USB memory device, a DVD, and/or an email address: – In full-screen mode, move the mouse to the bottom of the screen to select the snapshot button.
  • Page 105 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en File list Double click to view a list of recorded files for the selected day. The list displays the first channel of the recorded file (click the numbers above to select another channel). A maximum 128 files are shown at one time.
  • Page 106 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 When ready, return to the original calendar and channel setup interface by clicking Smart This function is only active when the system is playing a recording in 1- search window mode.
  • Page 107 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Time bar Displays a maximum 16 channel time bars for the current search date (use the scroll bars on the right to scroll up and down through the available channels).
  • Page 108 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Restrict/ Use this function to restrict playback of a recording and/or to protect that Protect recording from being deleted. The restrict/protect permission can be individually set for each user account.
  • Page 109: Export

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en 7.3.1 Export The Export menu is accessed from the main menu or Search/Play screen (or by pressing the Export key on the Front Panel or on the remote control). Use this menu to write segments of recorded video to a USB storage device or recordable DVD.
  • Page 110: Export Snapshot

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 7.3.2 Export snapshot Select the checkboxes to export snapshots to an email address, USB memory stick and/or DVD. If required, enter an email address or choose a specific DVD or USB stick (use <Configure> to define a location on the USB).
  • Page 111: Info

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Info Figure 7.10: Info menu Refer to the following sections for a description of these System information menus. Bosch Security Systems Operations Manual 2015.10 | v2.3 | AM18-Q0669...
  • Page 112: Hdd Info

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 7.4.1 HDD info Figure 7.11: HDD info This top of the screen provides information on the current status of each HDD (O means current HDD is normal; X means there is a disk error; – means there is no HDD; ? means disk is damaged).
  • Page 113 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Figure 7.12: HDD smart info This screen shows additional useful troubleshooting on the HDD such as: – Read Error rate – Start stop time – CRC error rate See also –...
  • Page 114: Bps

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 7.4.2 Figure 7.13: Bps View here the current video data stream for each channel. The stream is shown real-time in Kb/s and occupied hard disk storage (MB/h). A graphical representation of the stream is shown in the ‘Wave’...
  • Page 115: Log

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en 7.4.3 Figure 7.14: Log info View here the system log files containing the following system events: – – System – Configuration – Storage – Alarm – record – Account –...
  • Page 116: Version

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 To delete all the log files, click <Clear> and confirm the delete action. 7.4.4 Version Figure 7.15: Version View here the status of your installed system: – hardware features (channels, alarms in/out) –...
  • Page 117: Online Users

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en 7.4.5 Online users Figure 7.16: Online users Manage here the online users: – Disconnect a user by selecting the user and press <Disconnect>. – Block a user for a max disconnection time: –...
  • Page 118 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Network test Figure 7.17: Network test Choose here to do a network test as follows: Enter a Destination IP address. Click <Test>. Check the test result in the Test result field.
  • Page 119: Triggers And Alarms

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Net load Figure 7.18: Net load See here a real time graphical display of the current load on the network for send and receive traffic. Triggers and alarms Various types of events change the way the unit works. These events include: –...
  • Page 120 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 – An output relay is activated. – Monitor A can switch to a multiscreen view if more than one alarm occurs. The latest alarm status message is always shown.
  • Page 121: Web Client Software

    DIVAR AN 3000 / DIVAR AN 5000 Web Client Software | en Web Client Software The Web Client software (loaded on a PC) gives full remote control of the DIVAR over the web. Up to four remote users can access and control the unit. Remote live viewing, search, playback, and system configuration are provided.
  • Page 122: How To Log On

    To avoid putting your devices and personal information at risk, always consult your network specialist for advice on network security infrastructure (i.e. MAC filtering, Access Control List). Bosch accepts no responsibility for possible damage caused by unauthorized access How to log on Open your web browser and enter the IP address for the DIVAR in the address column.
  • Page 123: Web Client 'Live' Window

    DIVAR AN 3000 / DIVAR AN 5000 Web Client Software | en Web Client 'Live' window Figure 8.1: WEB live window The Live window is built up of five main areas: – A mode bar across the top, containing buttons for: –...
  • Page 124: Playback Mode

    | Web Client Software DIVAR AN 3000 / DIVAR AN 5000 – For multiple-channel live mode, the system displays the second stream to monitor by default. You cannot modify manually. All channels try to synchronize (the synchronization effect depends on your network environment). For single channel live mode, the system opens the main stream by default.
  • Page 125: Setup Mode

    DIVAR AN 3000 / DIVAR AN 5000 Web Client Software | en 8.3.2 Setup mode Click <Setup> to enter the Setup menu where you can configure the settings for the unit. Figure 8.3: Web Client – Setup See Configuration, page 36 for a description of options available here.
  • Page 126: Logout

    | Web Client Software DIVAR AN 3000 / DIVAR AN 5000 Motion detect System alarm when motion detection alarm occurs. Disk full System alarm when disk is full. Disk error System alarms when disk error occurs. Video masking System alarm when camera is maliciously masked.
  • Page 127: Archive Player Operation

    NOTICE! The Archive Player will not be downloaded from the DVR when archiving is performed via Web Client. Use the Archive Player available on the Bosch website, the product CD, or download it by performing a local archive. When copying the archive file to other media afterwards, make sure to also copy the Archive playernode:106123408751015 file.
  • Page 128 | Archive Player operation DIVAR AN 3000 / DIVAR AN 5000 Name Function Menu bar Here you have the following options: Play Window (default window) activates a window where you can play pre-recorded files. Export File activates a window where you can choose files to export to a pre-defined directory –...
  • Page 129 DIVAR AN 3000 / DIVAR AN 5000 Archive Player operation | en Play screen Here you can have a maximum 16 player screens to simultaneously play a maximum 16 channels (cameras). Click — to minimize player screen Click [_] to maximize player screen...
  • Page 130 | Archive Player operation DIVAR AN 3000 / DIVAR AN 5000 Open an archive file After starting the player, check the relevant directory to locate your archive files (identified by file extensions .mpg, .mp4, .dav, .264, .dev, .asf). These files can be opened and played in 2 ways: –...
  • Page 131: Authentication (Checking Watermark)

    DIVAR AN 3000 / DIVAR AN 5000 Archive Player operation | en Authentication (checking watermark) Use <Authentication> to check the authenticity of individual frames: Click the Open file icon and browse through the relevant directories to choose a record (file) to check.
  • Page 132: Export File

    | Archive Player operation DIVAR AN 3000 / DIVAR AN 5000 Export file Export a file as follows: Choose and open a file to be exported. If required, preview the file on the left screen by selecting the check box for the chosen file (if the file has multiple channels, select the check box for the required channel).
  • Page 133: Configuration

    DIVAR AN 3000 / DIVAR AN 5000 Archive Player operation | en Configuration Choose <Config> from the menu for the following screen. Here you can set: – Snap shot location – assign the path and directory to save a snapshot image (if necessary, click on <Browse>...
  • Page 134: Troubleshooting

    Program upgrade is incorrect – Check the program upgrade file is the correct version – Try upgrading the program again – If the upgrade still does not succeed, contact Bosch service HDD malfunction – Check the HDD cabling – Format the HDD DVR automatically shuts down or stops running –...
  • Page 135 DIVAR AN 3000 / DIVAR AN 5000 Troubleshooting | en Real-time video color is distorted – When using BNC output, NTSC and PAL setup is not correct (the real-time video becomes black and white). – DVR and monitor resistance is not compatible.
  • Page 136 | Troubleshooting DIVAR AN 3000 / DIVAR AN 5000 Motion detection function does not work – Period setup is not correct. – Motion detection zone setup is not correct. – Sensitivity is too low. – For some versions, there is hardware limit.
  • Page 137 – No DivX503Bundle.exe or ffdshow-2004 1012.exe in Windows XP OS. Forgotten local menu operation password or network password Please contact your local service engineer or Bosch sales group for help. Bosch Security Systems Operations Manual 2015.10 | v2.3 | AM18-Q0669...
  • Page 138: Maintenance

    – Install DVD in DIVAR AN 5000, page 152 The following figures show the DIVAR AN 3000 and the DIVAR AN 5000 (with top covers removed) and the installed positions of the battery (1), DVD (2) and HDD (3): Figure 11.1: DIVAR AN 3000 2015.10 | v2.3 | AM18-Q0669...
  • Page 139 DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en Figure 11.2: DIVAR AN 5000 Refer to the Appendix in the Operator Manual for recommended DVD and HDD types. Bosch Security Systems Operations Manual 2015.10 | v2.3 | AM18-Q0669...
  • Page 140: Maintenance Precautions

    | Maintenance DIVAR AN 3000 / DIVAR AN 5000 11.1 Maintenance precautions 11.1.1 Attach ESD strap Precaution – ESD Caution! Possible processor damage. When the DIVAR cover is removed for installing, replacing or repairing internal components (battery, HDD or DVD), always make sure you wear an approved ESD wrist strap – see below.
  • Page 141: Connector/Processor Damage

    Connector/processor damage Caution! Possible connector damage. Notice also that some cables for both the DIVAR AN 3000 and DIVAR AN 5000 have a lock which must be pressed and held when inserting/removing the cable. See following figures. Press pin Hold pin and connect cable...
  • Page 142: Replace Internal Battery

    DVR operation causing it to reset at every power-up. A log message appears when the battery needs replacing (it should not be replaced unless required). If the battery needs replacing, contact Bosch for assistance. Take note of the following precautions: –...
  • Page 143: Install Hdd In Divar An 3000

    See the following components for installing HDD (brackets, rubbers, screws, tie wrap and cables included in package; HDD not included): Figure 11.4: HDD install components for DIVAR AN 3000 Note: A maximum 2 HDDs can be installed in the DIVAR AN 3000 Bosch Security Systems Operations Manual...
  • Page 144: Install Hdd 1

    | Maintenance DIVAR AN 3000 / DIVAR AN 5000 11.3.1 Install HDD 1 (12) (10) (11) 2015.10 | v2.3 | AM18-Q0669 Operations Manual Bosch Security Systems...
  • Page 145: Install Hdd 2

    DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en 11.3.2 Install HDD 2 Install HDD 2 in the position of the optional DVD – see following figure: Figure 11.5: Install HDD 2 Use the same install steps described for installing HDD 1.
  • Page 146: Install Hdd In Divar An 5000

    | Maintenance DIVAR AN 3000 / DIVAR AN 5000 11.4 Install HDD in DIVAR AN 5000 See the following components for installing HDD (brackets, rubbers, screws, tie wrap and cables included in package; HDD not included): Figure 11.6: HDD install components for DIVAR AN 5000 Note: A maximum 4 HDDs can be installed in the DIVAR AN 5000 2015.10 | v2.3 | AM18-Q0669...
  • Page 147: Install Hdd 1

    DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en 11.4.1 Install HDD 1 (10) (12) (11) Bosch Security Systems Operations Manual 2015.10 | v2.3 | AM18-Q0669...
  • Page 148: Install Hdd 2

    | Maintenance DIVAR AN 3000 / DIVAR AN 5000 11.4.2 Install HDD 2 Use the same procedure as for installing HDD 1, but include the following extra steps: (5a) (5b) (8b) (8a) (10a) 2015.10 | v2.3 | AM18-Q0669 Operations Manual...
  • Page 149: Install Hdd 3 And 4

    DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en 11.4.3 Install HDD 3 and 4 Use the same install steps as for HDD 1 and 2, but install HDD 3 and 4 at the optional DVD location. See following figure.
  • Page 150: Install Dvd In Divar An 3000

    11.5 Install DVD in DIVAR AN 3000 See the following components and steps required for this installation (screws included in package): Figure 11.7: DVD install components for DIVAR AN 3000 2015.10 | v2.3 | AM18-Q0669 Operations Manual Bosch Security Systems...
  • Page 151 DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en Figure 11.8: Install DVD in DIVAR AN 3000 Bosch Security Systems Operations Manual 2015.10 | v2.3 | AM18-Q0669...
  • Page 152: Install Dvd In Divar An 5000

    | Maintenance DIVAR AN 3000 / DIVAR AN 5000 11.6 Install DVD in DIVAR AN 5000 See the following components and steps required for this installation (spacers and screws included in package): Figure 11.9: DVD install components for DIVAR AN 5000 2015.10 | v2.3 | AM18-Q0669...
  • Page 153 DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en (10) (12) (11) Figure 11.10: Install DVD in DIVAR AN 5000 Bosch Security Systems Operations Manual 2015.10 | v2.3 | AM18-Q0669...
  • Page 154: Technical Specifications

    | Technical specifications DIVAR AN 3000 / DIVAR AN 5000 Technical specifications 12.1 DIVAR AN 3000 Rated voltage and power External power adapter AC input 100–240 VAC; 50-60 Hz; 1.7 A Power adapter DC output 12 VDC; 5 A DVR Power input 12 VDC;...
  • Page 155 DIVAR AN 3000 / DIVAR AN 5000 Technical specifications | en Monitors MON.A Live, playback, menus VGA: analog RGB max. 1920x1080, 60 Hz HDMI: digital RGB max. 1920x1080, 165 MHz CVBS: 1 Vpp, 75 ohm, BNC (NTSC/PAL) Resolution (MON.A) CVBS (PAL): 704x576...
  • Page 156 | Technical specifications DIVAR AN 3000 / DIVAR AN 5000 Storage Internal 2 SATA HDD or 1 HDD + 1 DVD (R/RW) Max. capacity per HDD: 4 TB Max. supported speed per HDD: 6 Gb/s Exporting DVD (optional) Built-in DVD+R/RW writer...
  • Page 157 DIVAR AN 3000 / DIVAR AN 5000 Technical specifications | en Network control View alarm External, motion detection, system alarms and video loss Audio Bidirectional (audio input and output connected via device) PC software Bosch Video Client Playback Multi-channel Simultaneous 1/4/9/16 channels...
  • Page 158 | Technical specifications DIVAR AN 3000 / DIVAR AN 5000 Monitors MON.A Live, playback, menus VGA: analog RGB max. 1920x1080, 60 Hz HDMI: digital RGB max. 1920x1080, 165 MHz CVBS: 1 Vpp, 75 ohm, BNC (NTSC/PAL) Resolution (MON.A) CVBS (PAL): 704x576...
  • Page 159 DIVAR AN 3000 / DIVAR AN 5000 Technical specifications | en Outputs 5 relay outputs, plus one controllable 12 VDC port Relay Max. rated, 30 VDC, 2 A continuous or 125 VAC, 1 A (activated) Connectors Video inputs 4, 8 or 16 BNC...
  • Page 160 | Technical specifications DIVAR AN 3000 / DIVAR AN 5000 Audio Bidirectional (audio input and output connected via device) PC software Bosch Video Client Playback Multi-channel Simultaneous 1/4/9/16 channels Mode Frame-by-frame, slow play, fast play, reverse Search Time, channel, type, smart...
  • Page 161 DIVAR AN 3000 / DIVAR AN 5000 Technical specifications | en Storage temperature -40°C to +70°C (-40°F to +158°F) Operating humidity <93% non-condensing Storage humidity <95% non-condensing Bosch Security Systems Operations Manual 2015.10 | v2.3 | AM18-Q0669...
  • Page 162: Appendix

    13.1.1 Bosch software All Bosch software is licensed under the terms of the End User License Agreement (EULA) of Bosch Security Systems B.V. or Bosch Security Systems Inc, as available together with the physical carrier (CD or DVD). Any use is subject to agreement and compliance with such EULA, as applicable.
  • Page 163: Warranties And Disclaimer Of Warranties

    Bosch is entitled to charge fees for any services in relation thereto.
  • Page 164: Usb Memory Sticks

    | Appendix DIVAR AN 3000 / DIVAR AN 5000 Manufacturer Type Speed Size 4.7 GB Verbatim 4.7 GB Maxell 4.7 GB Philips 4.7 GB Sony 4.7 GB 4.7 GB Verbatim 4.7 GB Note: DVD -R and -RW are not supported.
  • Page 165: Hdd Compatibility

    DIVAR AN 3000 / DIVAR AN 5000 Appendix | en Manufacturer Model Capacity Kingax Super Stick Kingax Super Stick Netac U210 128M Netac U210 256M Netac U210 512M Netac U210 Netac U210 Netac U208 Teclast Ti Cool 128M Teclast Ti Cool...
  • Page 166 * The top five models are available from Bosch Security Systems as DVR-XSxx0-A Storage Expansion Kits (see listed order numbers). Warranty and support issues: Bosch can not be held liable for any loss or damages or system malfunction resulting from the use of non-Bosch HDDs in the DIVAR. 2015.10 | v2.3 | AM18-Q0669...
  • Page 167: Port Settings

    No representation or warranty, express or implied, is or will be made in relation to, and no responsibility or liability is or will be accepted by Bosch or its subsidiaries as to the accuracy or completeness of the given Information included here or any other written or oral information made available to any.
  • Page 170 Bosch Security Systems B.V. Torenallee 49 5617 BA Eindhoven Netherlands www.boschsecurity.com © Bosch Security Systems B.V., 2015...

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