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Bosch DIVAR AN 3000 Manual

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DIVAR AN 3000 / DIVAR AN 5000
Digital Video Recorder
en
Operator Manual

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Table of Contents
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  Summary of Contents for Bosch DIVAR AN 3000

  • Page 1 DIVAR AN 3000 / DIVAR AN 5000 Digital Video Recorder Operator Manual...
  • Page 3: Table Of Contents

    DIVAR AN 3000 / DIVAR AN 5000 Table of Contents | en Table of contents Safety Safety precautions Important safety instructions Important Notices FCC and UL Bosch notices Short information 960H high resolution Compression technology Introduction Digital video recorder applications 3.1.1...
  • Page 4: En | Table Of Contents Divar An 3000 / Divar An 5000

    | Table of Contents DIVAR AN 3000 / DIVAR AN 5000 RS485 port connection RS232 port connections USB connectors e-SATA connector (only DIVAR 5000) 5.10 Alarm I/O connections 5.10.1 Connecting the alarm input 5.10.2 Connecting the alarm output 5.11...
  • Page 5 DIVAR AN 3000 / DIVAR AN 5000 Table of Contents | en 6.22 Sequence Mon B Operating instructions User controls and menus 7.1.1 Mouse Controls 7.1.2 Front panel controls 7.1.3 Remote control 7.1.4 Quick menu 7.1.5 Main menu Live and playback 7.2.1...
  • Page 6: En | Table Of Contents Divar An 3000 / Divar An 5000

    | Table of Contents DIVAR AN 3000 / DIVAR AN 5000 11.4 Install HDD in DIVAR 5000 11.5 Install DVD in DIVAR 3000 11.6 Install DVD in DIVAR 5000 Technical specifications 12.1 DIVAR 3000 12.2 DIVAR 5000 12.3 Standards and Directives Appendix 13.1...
  • Page 7: Safety

    DIVAR AN 3000 / DIVAR AN 5000 Safety | en Safety This safety section describes safety requirements and the format used for warnings and cautions. Safety precautions Warnings and caution formats Danger! High risk: This symbol indicates an imminently hazardous situation such as "Dangerous Voltage"...
  • Page 8 17. Attachments, changes or modifications - Only use attachments/accessories specified by the manufacturer. Any change or modification of the equipment, not expressly approved by Bosch, could void the warranty or, in the case of an authorization agreement, authority to operate the equipment.
  • Page 9: Important Notices

    Disposal - Your Bosch product was developed and manufactured with high-quality material and components that can be recycled and reused. This symbol means that electronic and electrical appliances, which have reached the end of their working life, must be collected and disposed of separately from household waste material.
  • Page 10 NOTE: Wear required grounded wrist straps and observe proper ESD safety precautions when handling the electrostatic-sensitive printed circuit boards. Environmental statement - Bosch has a strong commitment towards the environment. This unit has been designed to respect the environment as much as possible.
  • Page 11: Fcc And Ul

    DIVAR AN 3000 / DIVAR AN 5000 Safety | en Video loss - Video loss is inherent to digital video recording; therefore, Bosch Security Systems cannot be held liable for any damage that results from missing video information. To minimize the risk of lost digital information, Bosch Security Systems recommends multiple, redundant recording systems, and a procedure to back up all analog and digital information.
  • Page 12: Am18-Q0669 Operator Manual Bosch Security Systems

    Bosch Security Systems accepts no liability for damage resulting directly or indirectly from faults, incompleteness or discrepancies between the user guide and the product described.
  • Page 13: Short Information

    Short information | en Short information The Bosch Video Recorder DIVAR 3000/5000 is a multi-channel digital recorder that uses the latest 960H high resolution technology, plus modern compression techniques. Simultaneous monitoring, recording and playback are guided remote or local by simple menu selections and operator commands.
  • Page 14: Introduction

    960H resolution. Dome Control The DIVAR can control pan/tilt/zoom (PTZ) equipment via RS‑485 / RS‑232 serial communications. PTZ devices, including the Bosch AutoDome and a number of third party domes, are supported. Alarms All models have extensive alarm handling functions and telemetry control. Alarm functions include local inputs and relay outputs, plus motion detection in user-defined areas.
  • Page 15: Features

    If any items are missing, notify your customer service representative or Bosch Security Systems sales representative. The shipping carton is the safest container in which to transport the unit. Save it and all packing materials for future use.
  • Page 16: Installation Environment

    – Bosch keyboard (only for DIVAR 5000) – RJ11 adaptor to connect Bosch keyboard (only for DIVAR 5000) Warranty Failure to follow the Safety Instructions, Installation Instructions, and any other instructions in this manual may result in damage to the unit and void the warranty.
  • Page 17: Quick Install

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en Quick install To get the unit operational, perform the following quick install steps: Make all the hardware connections – see Connections, page 17. Power up the system – see Powering up, page 20.
  • Page 18 | Quick install DIVAR AN 3000 / DIVAR AN 5000 Connections on back of DIVAR 5000 (16-channel) 5 6 7 8 9 10 11 12 13 14 15 16 CVBS MON. A AUDIO OUT ALARM IN ALARM OUT RS-485...
  • Page 19: Primary Connections

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en Connections on back of DIVAR 5000 (4/8-channel) 5 6 7 8 CVBS MON. A AUDIO OUT VIDEO IN ALARM IN VIDEO OUT ALARM OUT RS-485 KEYBOARD MIC IN CVBS MON. B...
  • Page 20: Powering Up

    Connect extra video out cables to the VIDEO OUT ports if loop through is required to other devices (only for DIVAR 5000). 10. If required, connect a Bosch Intuikey keyboard cable to the KEYBOARD connector using the supplied adaptor (only for DIVAR 5000).
  • Page 21: Login

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en Login The system login interface is shown in the following figure: Figure 4.1: Login When you startup the system for the first time, the Startup Wizard appears where you can setup the system software.
  • Page 22: Startup Wizard

    | Quick install DIVAR AN 3000 / DIVAR AN 5000 Startup Wizard The Startup Wizard opens automatically after you log in for the first time. See following screen: Figure 4.2: Startup wizard first screen Select a language and video standard from the drop-down menus and click <Next step>. The wizard will guide you through the following steps: Choose to reset the startup wizard to run after the next system restart –...
  • Page 23: Reset Startup Wizard

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en 4.4.1 Reset startup wizard Figure 4.3: Startup wizard reset If required, select the check box here to activate the Startup wizard after the next system restart (this is only useful if you need to reconfigure the system during the next startup).
  • Page 24: Encoder

    | Quick install DIVAR AN 3000 / DIVAR AN 5000 – If changes are required, use the drop-down menus and entry fields to assign the correct settings (if you change the system time and/or date, click <Save> before continuing).
  • Page 25: Schedule

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en 4.4.4 Schedule Figure 4.6: Startup schedule Assign here all the schedule settings and click <Next step> for the next Startup wizard screen (Record settings). Use <Copy> to copy settings from one channel to other(s).
  • Page 26: Network

    | Quick install DIVAR AN 3000 / DIVAR AN 5000 4.4.6 Network Figure 4.8: Startup network Assign here all the network settings and click <Finished> to complete the Startup wizard (you will need to confirm the setup by clicking <OK>).
  • Page 27: Shutdown/Logout

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en Shutdown/Logout Right-click the mouse to access the Quick menu; from here choose the option Main menu. Select <Shutdown> on the main menu for the Shutdown dialog box. Choose Logout user from the drop-down options.
  • Page 28: Hardware Setup

    | Hardware setup DIVAR AN 3000 / DIVAR AN 5000 Hardware setup This chapter contains detailed information about the hardware installation and connection of external equipment to the unit. The connector types and their pin signals are described. Most of the connectors are located at the rear panel of the unit (see Connections, page 17).
  • Page 29: Cvbs

    Connector type: HDMI Keyboard connection (only DIVAR 5000) The keyboard connection is used to connect a Bosch Intuikey keyboard to a DIVAR 5000 unit. For short distances (up to 30 m), standard 6-core telecom flat cable can be used to supply signal connections for the keyboard (LTC 8558/00).
  • Page 30: Ethernet Connection

    | Hardware setup DIVAR AN 3000 / DIVAR AN 5000 Keyboard cable connector RJ11 +12V power to keyboard keyboard control RS-485 KEYBOARD Figure 5.2: Keyboard connector Specifications – Communication protocol: RS485 – Maximum signal voltage: ± 12 V –...
  • Page 31: Rs485 Port Connection

    Figure 5.3: RJ-45 Ethernet connector RS485 port connection Use the RS485 connector to connect Bosch, Pelco-P or Pelco-D controllable cameras to the unit for pan, tilt, and zoom control. RS485 is a single-direction protocol; the PTZ device can’t return any data to the unit.
  • Page 32: Usb Connectors

    Note: The connected hard disks must be Bosch approved. See technical Specifications for a list of compatible HDDs models that can be connected to the e-SATA connection. 2013.11 | 1.1 | AM18-Q0669...
  • Page 33: Alarm I/O Connections

    DIVAR AN 3000 / DIVAR AN 5000 Hardware setup | en 5.10 Alarm I/O connections Alarm inputs and outputs are fitted as screw down terminal blocks on the unit. Cable cross section is AWG 26-16 (0.13-1.5 mm2). DIVAR 3000 alarms 1, 2, 3,...
  • Page 34: Connecting The Alarm Output

    | Hardware setup DIVAR AN 3000 / DIVAR AN 5000 5.10.2 Connecting the alarm output Danger! Electrical voltage. Risk of electric shock and damage to the unit. The contacts must not be used at AC line voltages. The alarm output relays respond to input alarms and triggers. Only connect resistive loads to the alarm output relays.
  • Page 35: Configuration

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Configuration Your system can be specially configured to suit your individual users from the ‘Setting’ and ‘Advanced’ menus accessed from the Main menu shown below. Figure 6.1: Main menu Refer to Main menu, page 88 to see how to access the Main menu.
  • Page 36: Setting

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 Setting Figure 6.2: Settings The Setting menu has ten major menu groups. Each of these groups provides access to a screen where specific values and functions can be selected and changed.
  • Page 37: General

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en General Figure 6.3: General Here you can assign the following settings: System time / GMT Click on the appropriate number to change it with the numeric keypad popup. The number format and separator are changed in the fields below.
  • Page 38 | Configuration DIVAR AN 3000 / DIVAR AN 5000 Language Select here your desired language for the user interface (you will need to restart the system to display the user interface in the chosen language). Video standard Choose here between PAL (default) and NTSC.
  • Page 39: Encode

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Encode Enter here the relevant settings for each connected channel. In most cases you can encode 2 streams for each connected channel. If required, use the Default button to reset all encode fields to the factory default.
  • Page 40: Overlay

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 – <Snapshot> - see Snapshot, page 41 6.3.1 Overlay Click <Overlay> for the following interface: Figure 6.5: Encode overlay – Cover area (Privacy mask): To set the area, press <Set> then drag the mouse to set a section size per channel (system supports max 4 zones per channel) –...
  • Page 41: Snapshot

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.3.2 Snapshot Click <Snapshot> for the following interface: Figure 6.6: Encode snapshot Here you can configure how a snapshot will look: – Mode: Set the frequency of a snapshot (see also below for how to eventually activate the snapshot): –...
  • Page 42 | Configuration DIVAR AN 3000 / DIVAR AN 5000 – Detect – Pan/Tilt/Zoom For example: After setting values in the “Encoder” or “Schedule” screen for channel 1, click <Copy> to go to the Copy screen. See following figure. You see the currently copied channel name is highlighted (in this example, channel 1).
  • Page 43: Schedule

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Schedule The settings in the Schedule menu allow you to plan and set up schedules for efficient use of the channels while effectively covering most recording needs. Figure 6.7: Schedule...
  • Page 44 | Configuration DIVAR AN 3000 / DIVAR AN 5000 Edit a schedule Select the required channel number (select “all” if you want to schedule all the channels). If required, choose Pre record to start the video recording a few seconds before the event occurred in the file (from 1 to 30 seconds depending on the bit stream).
  • Page 45: Serial Port

    Use the Serial port menu to configure the connections for a Console connected to the RS232 port, and an optional Bosch keyboard (Intuikey series) connected to the extra RS485 port (DIVAR 5000 only). Configure the settings for Console or Bosch keyboard as described below.
  • Page 46: Network

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 Network Figure 6.9: Network Input here the following network information: – IP version: IPv4 (default) or IPv6. This is the IP address access format. – DHCP (only for IPv4 option): Select this to automatically search for IP details. If this field is enabled, you cannot modify IP / Subnet mask / Gateway and these values are displayed as zero (if PPPoE is operating, you also cannot modify IP/Subnet mask /Gateway).
  • Page 47: Network Settings

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en – Preferred DNS: if required, enter here the preferred DNS server IP address. – Alternate DNS: if required, enter here an alternative DNS server address. – LAN download: System can process the downloaded data first if you enable this function.
  • Page 48: Ip Filter

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.6.2 IP filter Figure 6.11: Network IP filter The system supports IPv4 and IPv6 address format. Enable Select to choose for access to ‘Trusted’ or ‘Blocked’ sites IP addresses. If you disable this...
  • Page 49: Ntp

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.6.3 Figure 6.12: Network NTP You must first install an SNTP server (such as Absolute Time Server) into your PC. Enter here: – Your Server IP – Port - this system only supports TCP transmission. Default is port 123 –...
  • Page 50: Ddns

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.6.5 DDNS Figure 6.14: Network - DDNS Select a DDNS provider from the list and complete the details with the configuration information assigned by the provider. The providers supported are: CN99 DDNS, NO-IP DDNS and Dyndns DDNS.
  • Page 51: Upnp

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.6.6 UPnP Figure 6.15: Network UPnP This protocol enables a mapping relationship between the LAN and the WAN Enter here: – PAT Enable/Disable - enable or disable the UPnP function on this device –...
  • Page 52: Email

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.6.7 EMail Figure 6.16: Network - EMAIL Use this screen for the email settings (address, sender, etc.) if you have enabled the field ‘Send email’ in the menus Alarm, Detect and System events.
  • Page 53: Ftp Server

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Encrypt type Some mail servers require encryption to transmit e-mail. If required, use SLL or TLS encryption when sending e-mail. If not required, select ‘NONE’. Event interval This is the email send interval – it can range from 0 to 3600 seconds (0 seconds means there is no send interval.
  • Page 54: Snmp

    Here you require software tools (MIB Builder and MG-SOFT MIB Browser), plus two MIB files to connect to the device (contact Bosch or your system administrator for more details on these tools). Use the following steps to configure: Select the ‘SNMP enable’...
  • Page 55: Alarm

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Alarm Figure 6.19: Alarm Use the Alarm menu to specify the desired behavior for an Input, detected Motion, or System failures; also define how alarms are acknowledged. – Event type: Choose from Local alarm (default) or Net alarm (a Net alarm means the alarm signal comes from the TCP/IP.
  • Page 56 | Configuration DIVAR AN 3000 / DIVAR AN 5000 – Alarm out: If an alarm occurs, the system will enable a peripheral alarm device connected to any of the selected outputs (default is output 1). – Latch: When the ‘Anti-dither’ time is ended, the alarm output relay you selected in ‘Alarm out’...
  • Page 57: Detect

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Detect Here you can set events that can be used to trigger alarms. If required, use the Default button to reset all detect fields to the factory default. Use the Copy button to copy identical settings from one channel to other channel(s);...
  • Page 58 | Configuration DIVAR AN 3000 / DIVAR AN 5000 – Sensitivity: Set the threshold for motion detection from 1 to 6 (default). The sixth level has the highest sensitivity. – Period: Click Setup for a new interface screen where you can organize time periods for detect activation –...
  • Page 59: Motion Detect Region Setup

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.8.1 Motion detect region setup Figure 6.21: Motion detect region See here that there are a collection of small rectangular zones on the screen (396 zones for PAL; 330 zones for NTSC). The normal default when you open this screen for each camera channel is that the complete screen is colored and ‘armed’...
  • Page 60: Period

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.8.2 Period Figure 6.22: Period setup See here the period setup screen for assigning periods for alarms and detection. Configure a period as follows: Choose a day of the week from the drop down menu in the top field.
  • Page 61: Ptz Activation

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en – Select here the days you want to assign as free days or work days and click <Save> – Now assign the active time periods for the work day or free day – these same time periods will be copied to all the assigned work days or free days When ready, click <OK>...
  • Page 62: Pan/Tilt/Zoom

    – Channel - select first the applicable channel (these settings can later be copied to other channels using <Copy>. – Protocol: Select corresponding PTZ protocol such as BOSCH or PELCOD. – Address: input corresponding PTZ address. – Baud rate: Select baud rate.
  • Page 63: Display

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.10 Display Figure 6.25: Display Use the Display menu to setup the appearance of your screen: – Transparency: Adjust this value from 128 to 255 (default is 200). – Channel name: If required, modify the channel name (max 25 characters). All modifications here also modify the web or client interface channel names.
  • Page 64: Tour Setup

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.10.1 Tour setup Figure 6.26: Tour setup Setup the tour as follows: – Enable sequence: Select to enable a tour. – Interval: This value ranges from 5 (default) to 120 seconds. During the tour sequence, use the mouse or click <Shift>...
  • Page 65: Default

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.11 Default Figure 6.27: Default Notice! User settings will be lost The system menu display, language, time display mode, video format and IP address will all lose their user defined setup after the factory defaults are restored.
  • Page 66: Advanced

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.12 Advanced Figure 6.28: Advanced The Advanced menu has ten major menu groups. Each of these groups provides access to a screen where specific values and functions can be selected and changed.
  • Page 67: Hard Disk (Hdd)

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.13 Hard Disk (HDD) Figure 6.29: Hard disk Here you can view the current HDD status, and manage it with the following settings: – SATA: shows the current selected hard disk where the system will continuously record, overwriting the oldest unprotected video on the hard disk with newer video.
  • Page 68: System Events

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.14 System events Figure 6.30: System events Use this menu to setup how the system reacts to different system events. – Event type: choose from disk error, no disk, no space on disk, NET disconnection, IP conflict, MAC conflict.
  • Page 69: Alarm Output

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.15 Alarm Output Figure 6.31: Alarm output Assign here the settings for each of the alarm outputs (3 for the DIVAR 3000; 6 for the DIVAR 5000) or use the ‘All’ checkbox to select all outputs: –...
  • Page 70: Record

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.16 Record Figure 6.32: Record Here you need the correct user authority (see Account/Users, page 71), plus the HDD must be properly installed. There are three possible choices for each of the channels (select each channel individually, or choose ‘All’...
  • Page 71: Account/Users

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.17 Account/Users Figure 6.33: Account General The system contains a permanent ‘Admin’ account with Administrator permissions, plus ‘Advanced’ and ‘User’ login account levels: – User name: ADMINISTRATOR. Default password: 000000 (six zeros) –...
  • Page 72: Add User

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 Main menu Main menu Backup Backup Info Info Shutdown Setting menu Advanced menu 6.17.1 Add user Figure 6.34: Add user Add a user as follows: Enter a User name up to 6 characters.
  • Page 73: Modify/Delete A User

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.17.2 Modify/Delete a user Figure 6.35: Modify user Modify a user as follows: Choose the User name from the drop-down list. If required, assign the user to a different Group by selecting from the drop down list.
  • Page 74: Modify Password

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.17.3 Modify password Figure 6.36: Modify password Select the relevant user. Enter the Old password. Enter the New password. Enter the New password again in the Confirm field. Click <Save> to save the new password setting.
  • Page 75: Auto Maintain

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.18 Auto maintain Figure 6.37: Auto maintain Here you can set a time to automatic delete old files setup – Never – Customized: A new screen appears where you can assign the number of days that old...
  • Page 76: Tv Adjust

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.19 TV adjust Figure 6.38: TV adjust Adjust here the TV output settings by dragging the slide bar for each item. When ready, click <OK> to save changes and go back to the previous menu.
  • Page 77: Text Data Overlay

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.20 Text data overlay This function includes Sniffer, information analysis and title overlay function. The Sniffer mode can be either COM or NET (network). NET Type The network type interface is shown below.
  • Page 78 | Configuration DIVAR AN 3000 / DIVAR AN 5000 ATM/POS Figure 6.40: Text overlay ATM/POS Here you can enter: – Bridge id: enter the correct channel (and select Enable) – Bridge IP / Host IP: destination ports (you may need to input the corresponding port number) –...
  • Page 79: Configuration/Backup

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.21 Configuration/Backup Figure 6.41: Config backup Import/Export Use this function as follows: Choose first a memory device from the drop-down menu (a list normally appears of the current folders and files available on the device).
  • Page 80: Operating Instructions

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Operating instructions Once all hardware connections have been made (see Hardware setup, page 28) and the system is correctly configured (see Configuration, page 35), you can choose for any of the following operating functions: –...
  • Page 81: Mouse Controls

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en 7.1.1 Mouse Controls Mouse Function Left button In Live mode, click once to select channel and choose other functions In the Quick menu, use the left mouse button for the following options: –...
  • Page 82: Front Panel Controls

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Right button In Live mode, the following quick menu appears: If you are currently in a menu, right-click to exit the current menu without saving any modifications. For more information, see –...
  • Page 83 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Button Symbol Function Power On/Off Press briefly for 3 seconds to power up or power down the DIVAR. The button is lit green when power is on Shift Shift...
  • Page 84 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Slow forward Multiple slow play speeds or normal playback In text mode or when choosing a camera channel, input number 5 (only on DIVAR 3000) Fast play Various fast speeds and normal playback...
  • Page 85: Remote Control

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en 7.1.3 Remote control All functions controlled by the front panel and USB mouse can, alternatively, be accessed using the supplied remote control. The IR remote control allows control of up to 999 units without interfering with one another.
  • Page 86 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Play previous In playback mode, playback the previous video Play/Pause In pause mode, click for normal playback In normal playback, click to pause playback In real-time monitor mode, click to enter video search...
  • Page 87: Quick Menu

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en 7.1.4 Quick menu When in normal view mode, right-click the mouse for the following quick menu: Figure 7.4: Quick menu Here you can select: – View 1, 4, 9, 16 – choose here to view one-window, four-windows, nine-windows or sixteen-windows –...
  • Page 88: Main Menu

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Color setting Figure 7.5: Color setting Use the slider bars here to move the color settings to the desired levels for your display(s): – You can setup two different time periods to adjust your settings (this is very useful to automatically change the screen brightness for day and night situations).
  • Page 89: Live And Playback

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Figure 7.6: Main menu Move through the Main menu items and select the required sub-menu: – Setting and Advanced are used for system configuration – Search/Play is used to search for and play recordings –...
  • Page 90 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Figure 7.7: Live view (4 camera views displayed) This is the normal operating mode of the unit where live pictures are viewed from a maximum 16 connected cameras. The system date and time is displayed in the top right corner of the screen, and the channel ID is shown in the bottom left of each channel display.
  • Page 91 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en – Sequence Access to these functions requires the correct user level. Check with your administrator if you do not have access. For more information: – Playback and zoom – see below –...
  • Page 92: Ptz

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 – Record, page 70 7.2.2 Figure 7.9: PTZ control To swivel the camera view, click on any of the eight direction arrows on the left of the screen Use this menu to also setup the following PTZ properties: –...
  • Page 93: Monitor A

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Activate sequence on monitor A To view a sequence of live camera pictures from several cameras: – Right-click the mouse to access the Quick menu – Choose Sequence on...
  • Page 94 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Name Function Display Display of the currently chosen picture or file (supports 1/4/9/16-window window playback.) Search Here you can select to search for a picture (PIC) or a recorded file (REC).
  • Page 95 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en File list Double click to view a list of recorded files for the selected day. The file list displays the first channel of the recorded file (click the numbers above to select another channel).
  • Page 96 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Backward play In normal play mode, left click the button, the file begins backward play. Click it again to pause current play. In backward play mode, click to restore normal play.
  • Page 97 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Smart This function is only active when the system is playing a recording in full- search screen mode. Click to activate smart search. See following figure. Use your mouse to drag and select zone(s) in the window to detect motion.
  • Page 98 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Time bar Display the record type and the period for the current search criteria. In 4-window playback mode, there are four corresponding time bars. In other playback modes, there is only one time bar.
  • Page 99: Backup

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Backup The backup menu is accessed from the main menu (or by pressing the Backup key on the Front Panel or on the remote control). It allows writing segments of recorded video and audio to a USB storage device or recordable DVD.
  • Page 100 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Backup select screen Figure 7.12: Backup select screen Choose to record to either USB or CD/DVD from the Selected Device selection box. Select the Type of file to backup (All, Alarm, MD, Alarm/MD, etc.).
  • Page 101: Info

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Info Figure 7.13: Info menu Refer to the following sections for a description of these System information menus. Bosch Security Systems Operator Manual 2013.11 | 1.1 | AM18-Q0669...
  • Page 102: Hdd Info

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 7.5.1 HDD info Figure 7.14: HDD info This top of the screen provides information on the current status of each HDD (O means current HDD is normal; X means there is a disk error; - means there is no HDD; ? means disk is damaged).
  • Page 103: Bps

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en 7.5.2 Figure 7.15: Bps View here the current video data stream for each channel. The stream is shown real-time in Kb/s and occupied hard disk storage (MB/h). A graphical representation of the stream is shown in the ‘Wave’...
  • Page 104: Log

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 7.5.3 Figure 7.16: Log info View here the system log files containing the following system events: – – System – Configuration – Storage – Alarm – record – Account –...
  • Page 105: Version

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en To delete all the log files, click <Clear> and confirm the delete action. 7.5.4 Version Figure 7.17: Version View here the status of your installed system: – hardware features (channels, alarms in/out) –...
  • Page 106: Online Users

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 7.5.5 Online users Figure 7.18: Online users Manage here the online users: – Disconnect a user by selecting the user and press <Disconnect>. – Block a user for a max disconnection time: –...
  • Page 107 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Network test Figure 7.19: Network test Choose here to do a network test as follows: Enter a Destination IP address. Click <Test>. Check the test result in the Test result field.
  • Page 108: Triggers And Alarms

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Net load Figure 7.20: Net load See here a real time graphical display of the current load on the network for send and receive traffic. Triggers and alarms Various types of events change the way the unit works. These events include: –...
  • Page 109 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en – An output relay is activated. – Monitor A can switch to a multiscreen view if more than one alarm occurs. The latest alarm status message is always shown.
  • Page 110: Web Client Software

    To avoid putting your devices and personal information at risk, always consult your network specialist for advice on network security infrastructure (i.e. MAC filtering, Access Control List). Bosch accepts no responsibility for possible damage caused by unauthorized access See also –...
  • Page 111: Connecting To The Divar The First Time

    DIVAR AN 3000 / DIVAR AN 5000 Web Client Software | en 8.1.2 Connecting to the DIVAR the first time The video decoder and playback controller is automatically installed on the PC the first time the user connects the PC to the DVR: Open Internet Explorer.
  • Page 112 | Web Client Software DIVAR AN 3000 / DIVAR AN 5000 Figure 8.1: Internet options 2013.11 | 1.1 | AM18-Q0669 Operator Manual Bosch Security Systems...
  • Page 113 DIVAR AN 3000 / DIVAR AN 5000 Web Client Software | en Figure 8.2: Security settings After successful installation, the following WEB SERVICE interface is shown. Bosch Security Systems Operator Manual 2013.11 | 1.1 | AM18-Q0669...
  • Page 114: Menu Structure Differences

    | Web Client Software DIVAR AN 3000 / DIVAR AN 5000 Figure 8.3: Web login Input your user name and password (the default factory name is Administrator and password is 000000). Select the login mode: LAN or WAN (LAN is for smaller networks; WAN is best for larger networks and the internet –...
  • Page 115 DIVAR AN 3000 / DIVAR AN 5000 Web Client Software | en The Live window is built up of four main areas: – A mode bar across the top, containing buttons for changing between: – Live – Playback – see Playback mode, page 116 –...
  • Page 116: Playback Mode

    | Web Client Software DIVAR AN 3000 / DIVAR AN 5000 8.3.1 Playback mode Figure 8.5: Web playback The playback video window is shown by clicking the Playback button. On this screen, the user can: – Return to live video by clicking <Live>.
  • Page 117: Alarm

    DIVAR AN 3000 / DIVAR AN 5000 Web Client Software | en Figure 8.6: Web Client – Setup The menu selections here are very similar to those described in the standard user interface – see Configuration, page 35. 8.3.3 Alarm Figure 8.7: Web alarm...
  • Page 118: Logout

    | Web Client Software DIVAR AN 3000 / DIVAR AN 5000 Type Parameter Function Alarm Type Video loss System alarm when video loss occurs. Motion detect System alarm when motion detection alarm occurs. Disk full System alarm when disk is full.
  • Page 119: Archive Player Operation

    NOTICE! The Archive Player will not be downloaded from the DVR when archiving is performed via Web Client. Use the Archive Player available on the Bosch website, the product CD, or download it by performing a local archive.
  • Page 120 | Archive Player operation DIVAR AN 3000 / DIVAR AN 5000 Name Function Play process bar Current play progress. Left click mouse and drag bar to control play progress The text under the bar displays current play time and the file total...
  • Page 121 DIVAR AN 3000 / DIVAR AN 5000 Archive Player operation | en Backward play Click to start frame-by-frame backward play. Click again to play frame-by-frame previous frame Slow Slow the play speed; possible speeds are1/2x,1/4x,1/8x,1/16x Previous file Click to view previous video file...
  • Page 122 | Archive Player operation DIVAR AN 3000 / DIVAR AN 5000 Special functions available here that are not available directly on the Player Interface are: – Authentication – checks the authenticity of the file – see Checking authenticity (Watermark), page 125 –...
  • Page 123: Setting

    DIVAR AN 3000 / DIVAR AN 5000 Archive Player operation | en 9.1.4 Setting Choose <Setting> from the menu for the following screen. Figure 9.1: Setting menu Choose here from the two menu selections on the left: – Set – see below –...
  • Page 124 | Archive Player operation DIVAR AN 3000 / DIVAR AN 5000 Here you can set: – File Associated - select here the file types that are automatically associated with the player and will open the player automatically when they are selected –...
  • Page 125: Camera Views

    DIVAR AN 3000 / DIVAR AN 5000 Archive Player operation | en If you click <Yes>, you can automatically open all files that you have associated with extension name .dav. mp4, mpeg and/or 264 by double-clicking on them. Camera Views...
  • Page 126: Exit Button

    | Archive Player operation DIVAR AN 3000 / DIVAR AN 5000 Click <Check> to check if the record has been modified or not. – A progress bar is displayed during the check – If required, press <Stop> to halt the check If the record is original, the correct watermark is displayed in the Authentication Info field;...
  • Page 127: Troubleshooting

    DIVAR AN 3000 / DIVAR AN 5000 Troubleshooting | en Troubleshooting Cannot boot up correctly – Input power is incorrect. – Power connection is faulty. – Power switch button is faulty. – Program upgrade is incorrect. – HDD malfunction or HDD cable connection is faulty.
  • Page 128 | Troubleshooting DIVAR AN 3000 / DIVAR AN 5000 – DVR hardware is faulty. There is no audio when monitoring – No power to pickup. – No power to acoustics. – Audio cable is damaged. – DVR hardware is faulty.
  • Page 129 DIVAR AN 3000 / DIVAR AN 5000 Troubleshooting | en – Client-end resources are limited. – Multiple-cast group setup in DVR is causing mosaic (this mode is not recommended). – There is privacy mask or channel protection setup. – Current user has no rights to monitor.
  • Page 130 – No DivX503Bundle.exe or ffdshow-2004 1012.exe in Windows XP OS. Forgotten local menu operation password or network password Please contact your local service engineer or Bosch sales group for help. 2013.11 | 1.1 | AM18-Q0669 Operator Manual Bosch Security Systems...
  • Page 131: Maintenance

    DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en Maintenance Maintenance of this unit is limited to external cleaning and inspection, plus installing or replacing the internal lithium battery, the HDD or the DVD. The following figures show the DIVAR 3000 and the DIVAR 5000 (with top covers removed) and installed positions of the battery (1), DVD (2) and HDD (3): Figure 11.1: DIVAR 3000 HDD and DVD installed...
  • Page 132 | Maintenance DIVAR AN 3000 / DIVAR AN 5000 Figure 11.2: DIVAR 5000 DVD and HDD installed See the following descriptions for installing these components: – Replace internal battery, page 134 – Install HDD in DIVAR 3000, page 135 –...
  • Page 133 DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en Press pin Hold pin and connect cable Press pin Hold pin and connect cable Precaution – processor/wiring damage Caution! Possible processor/wiring damage When installing/removing a DVD/HDD, be careful that you do not damage vulnerable components (e.g.
  • Page 134: Attach Esd Strap

    DVR operation causing it to reset at every power-up. A log message appears when the battery needs replacing (it should not be replaced unless required). If the battery needs replacing, contact Bosch for assistance. Take note of the following precautions: –...
  • Page 135: Install Hdd In Divar 3000

    DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en 11.3 Install HDD in DIVAR 3000 This DVR can fit a maximum two SATA HDDs. See the following components and steps for installating HDD 1 (brackets and screws included in package): Figure 11.4: Install HDD 1 (DIVAR 3000)
  • Page 136 | Maintenance DIVAR AN 3000 / DIVAR AN 5000 (12) (10) (11) Figure 11.5: Install HDD 1 Install HDD 2 Install HDD 2 in the position of the optional DVD – see following figure: 2013.11 | 1.1 | AM18-Q0669...
  • Page 137 DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en Figure 11.6: Install HDD 2 Use the same install steps described for installing HDD 1. Bosch Security Systems Operator Manual 2013.11 | 1.1 | AM18-Q0669...
  • Page 138: Install Hdd In Divar 5000

    | Maintenance DIVAR AN 3000 / DIVAR AN 5000 11.4 Install HDD in DIVAR 5000 See the following components and steps for installing HDD 1 (brackets and screws included in package): Figure 11.7: HDD install components (DIVAR 5000) 2013.11 | 1.1 | AM18-Q0669...
  • Page 139 DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en (10) (12) (11) Figure 11.8: Install HDD 1 Install HDD 1 and 2 Use the same procedure as for installing HDD 1, but include the following extra steps: Bosch Security Systems Operator Manual 2013.11 | 1.1 | AM18-Q0669...
  • Page 140 | Maintenance DIVAR AN 3000 / DIVAR AN 5000 (5a) (5b) (8b) (8a) (10a) Figure 11.9: Install HDD 1 and 2 Install HDD 3 and 4 Use the same install steps as for HDD 1 and 2, but install HDD 3 and 4 at the optional DVD location.
  • Page 141 DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en Figure 11.10: Install HDD 3 and 4 Bosch Security Systems Operator Manual 2013.11 | 1.1 | AM18-Q0669...
  • Page 142: Install Dvd In Divar 3000

    | Maintenance DIVAR AN 3000 / DIVAR AN 5000 11.5 Install DVD in DIVAR 3000 See the following components and steps required for this installation (screws included in package): Figure 11.11: Install DVD components (DIVAR 3000) 2013.11 | 1.1 | AM18-Q0669...
  • Page 143 DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en Figure 11.12: Install DVD in DIVAR 3000 Bosch Security Systems Operator Manual 2013.11 | 1.1 | AM18-Q0669...
  • Page 144: Install Dvd In Divar 5000

    | Maintenance DIVAR AN 3000 / DIVAR AN 5000 11.6 Install DVD in DIVAR 5000 See the following components and steps required for this installation (spacers and screws included in package): Figure 11.13: Install DVD components (DIVAR 5000) 2013.11 | 1.1 | AM18-Q0669...
  • Page 145 DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en (10) (12) (11) Figure 11.14: Install DVD in DIVAR 5000 Bosch Security Systems Operator Manual 2013.11 | 1.1 | AM18-Q0669...
  • Page 146: Technical Specifications

    | Technical specifications DIVAR AN 3000 / DIVAR AN 5000 Technical specifications 12.1 DIVAR 3000 Electrical Rated voltage and power External power adapter AC input 100–240 VAC; 50-60 Hz; 1.7 A Power adapter DC output 12 VDC; 5 A DVR Power input 12 VDC;...
  • Page 147 DIVAR AN 3000 / DIVAR AN 5000 Technical specifications | en MON.B Live CVBS: 1 Vpp, 75 ohm, BNC Resolution (MON.B) CVBS (PAL): 704x576 CVBS (NTSC): 704x480 Audio Inputs 4-ch RCA (for 4/8/16 channel), 200 to 3000 mV, 10 kOhm (RCA)
  • Page 148 | Technical specifications DIVAR AN 3000 / DIVAR AN 5000 Alarm outputs 3 screw terminal outputs, cable diameter AWG26‑16 (0.13–1.5 mm) Audio inputs 4 RCA Audio outputs 1 RCA Audio bidirectional (MIC) 1 RCA for talk input or output Ethernet RJ45, 10/100/1000Base-T according to IEEE802.3...
  • Page 149: Divar 5000

    DIVAR AN 3000 / DIVAR AN 5000 Technical specifications | en Storage Internal 2 SATA HDD or 1 HDD + 1 DVD (R/RW) Max. capacity per HDD: 3 TB Max. supported speed per HDD: 6 Gb/s Exporting DVD (optional) Built-in DVD+R/RW writer...
  • Page 150 | Technical specifications DIVAR AN 3000 / DIVAR AN 5000 Playback 960H: 960x576 (PAL), 960x480 (NTSC) 4CIF: 704x576 (PAL), 704x480 (NTSC) 2CIF: 704x288 (PAL), 704x240 (NTSC) CIF: 352x288 (PAL), 352x240 (NTSC) QCIF: 176x144 (PAL), 176x120 (NTSC) Compression H.264 Inputs...
  • Page 151 DIVAR AN 3000 / DIVAR AN 5000 Technical specifications | en Control RS485 PTZ control port Output signals according to RS485, max. signal voltage -5 to +5 V RS232 PTZ control port interface Output signals according to EIA/TIA-232-F, max input voltage ±10 V...
  • Page 152 | Technical specifications DIVAR AN 3000 / DIVAR AN 5000 e-SATA e-SATA connector for backup device USB 2.0 One front and one rear USB connector for mouse or USB memory device +12 VDC External power input Video recording Recording Speed Max.
  • Page 153: Standards And Directives

    DIVAR AN 3000 / DIVAR AN 5000 Technical specifications | en Exporting DVD (optional) Built-in DVD+R/RW writer Flash memory or external HDD (FAT32) e-SATA Flash memory or external HDD (FAT32) Network Bosch Video Client or Web Client software Mechanical Dimensions (WxDxH) 440 x 420 x 70 mm (17.3 x 16.5 x 2.8 in)
  • Page 154 | Technical specifications DIVAR AN 3000 / DIVAR AN 5000 CFR Title 47 Part 15:2009 class B EMC Australia C-Tick * Clause 8 (mains supply voltage dips and short interruptions): to meet the requirements of this clause, auxiliary equipment (such as a UPS) must be used.
  • Page 155: Appendix

    13.1.1 Bosch software All Bosch software is licensed under the terms of the End User License Agreement (EULA) of Bosch Security Systems B.V. or Bosch Security Systems Inc, as available together with the physical carrier (CD or DVD). Any use is subject to agreement and compliance with such EULA, as applicable.
  • Page 156: Warranties And Disclaimer Of Warranties

    Bosch is entitled to charge fees for any services in relation thereto.
  • Page 157: Usb Memory Sticks

    DIVAR AN 3000 / DIVAR AN 5000 Appendix | en Manufacturer Type Speed Size 4.7 GB Verbatim 4.7 GB Maxell 4.7 GB Philips 4.7 GB Sony 4.7 GB 4.7 GB Verbatim 4.7 GB Note: DVD -R and -RW are not supported.
  • Page 158: Hdd Compatibility

    | Appendix DIVAR AN 3000 / DIVAR AN 5000 Manufacturer Model Capacity Kingax Super Stick Kingax Super Stick Netac U210 128M Netac U210 256M Netac U210 512M Netac U210 Netac U210 Netac U208 Teclast Ti Cool 128M Teclast Ti Cool...
  • Page 159 Expansion Kits (see listed order numbers). Warranty and support issues: Bosch can not be held liable for any loss or damages or system malfunction resulting from the use of non-Bosch HDDs in the DIVAR. Bosch provides advance exchange and carry-in service on Bosch products only. Non-Bosch hard drives should be removed from DIVAR recorders when returning these units for repair.
  • Page 160 No representation or warranty, express or implied, is or will be made in relation to, and no responsibility or liability is or will be accepted by Bosch or its subsidiaries as to the accuracy or completeness of the given Information included here or any other written or oral information made available to any.
  • Page 162 Bosch Security Systems B.V. Torenallee 49 5617 BA Eindhoven The Netherlands www.boschsecurity.com © Bosch Security Systems B.V., 2013...

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