Troubleshooting; En | Table Of Contents Divar An 3000 / Divar An - Bosch DIVAR AN 3000 Operation Manual

134 en | Troubleshooting
10

Troubleshooting

If errors persist, a common solution is to upgrade your DVR with the latest firmware.
Cannot boot up correctly
–
–
–
–
–
–
–
–
Program upgrade is incorrect
–
–
–
HDD malfunction
–
–
DVR automatically shuts down or stops running
–
–
–
–
–
System cannot detect hard disk
–
–
No video output (on one-channel, multiple-channel or all-channel output).
–
–
–
–
–
Error displaying Camera x, bad signal
–
–
2015.10 | v2.3 | AM18-Q0669
Input power is incorrect.
Power connection is faulty.
Power switch button is faulty.
Program upgrade is incorrect.
HDD malfunction or HDD cable connection is faulty (check HDD info screen for status).
Seagate DB35.1，DB35.2，SV35 or Maxtor 17-g has compatibility problem. Please
upgrade to the latest version.
Front panel error.
Main processor board is damaged.
Check the program upgrade file is the correct version
Try upgrading the program again
If the upgrade still does not succeed, contact Bosch service
Check the HDD cabling
Format the HDD
Input voltage is not stable or is too low.
HDD malfunction or HDD cable connection is faulty (check HDD info screen for status).
Front video signal is not stable.
Working environment is too harsh (e.g. too much dust).
Hardware malfunction.
HDD malfunction or HDD cable connection is faulty (check HDD info screen for status).
Main processor board SATA port is faulty.
Program is not compatible. Please upgrade to the latest version.
Brightness is 0. Please restore factory default setup.
There is no video input signal or it is too weak.
Check privacy mask setup or your screen saver.
DVR hardware is faulty.
Check the camera connections and replace/tighten the connections if necessary.
Check the camera video signal and replace the camera if necessary (you can exchange
connections from a correctly operating camera to test if the connections or camera are
faulty)
Operations Manual
DIVAR AN 3000 / DIVAR AN 5000
Bosch Security Systems