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Bosch DIVAR AN 5000 Operation Manual

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DIVAR AN 3000 / DIVAR AN 5000
Digital Video Recorder
en
Operations Manual

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Table of Contents
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  • Page 1 DIVAR AN 3000 / DIVAR AN 5000 Digital Video Recorder Operations Manual...
  • Page 3: Table Of Contents

    DIVAR AN 3000 / DIVAR AN 5000 Table of Contents | en Table of contents Safety Safety precautions Important safety instructions Important Notices FCC and UL Bosch notices Short information 960H high resolution Compression technology Introduction Digital video recorder applications 3.1.1...
  • Page 4 | Table of Contents DIVAR AN 3000 / DIVAR AN 5000 RS485 port connection RS232 port connections USB connectors e-SATA connector (only DIVAR AN 5000) 5.10 Alarm I/O connections 5.10.1 Connecting the alarm input 5.10.2 Connecting the alarm output 5.11...
  • Page 5 DIVAR AN 3000 / DIVAR AN 5000 Table of Contents | en 6.21 Configuration/Export 6.22 Sequence Mon B Operating instructions User controls and menus 7.1.1 Mouse Controls 7.1.2 Front panel controls 7.1.3 Remote control 7.1.4 Quick menu 7.1.5 Main menu Live and playback 7.2.1...
  • Page 6 | Table of Contents DIVAR AN 3000 / DIVAR AN 5000 11.3 Install HDD in DIVAR AN 3000 11.3.1 Install HDD 1 11.3.2 Install HDD 2 11.4 Install HDD in DIVAR AN 5000 11.4.1 Install HDD 1 11.4.2 Install HDD 2 11.4.3...
  • Page 7: Safety

    DIVAR AN 3000 / DIVAR AN 5000 Safety | en Safety This safety section describes safety requirements and the format used for warnings and cautions. Safety precautions Danger! Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 8 17. Attachments, changes or modifications - Only use attachments/accessories specified by the manufacturer. Any change or modification of the equipment, not expressly approved by Bosch, could void the warranty or, in the case of an authorization agreement, authority to operate the equipment.
  • Page 9: Important Notices

    Disposal - Your Bosch product was developed and manufactured with high-quality material and components that can be recycled and reused. This symbol means that electronic and electrical appliances, which have reached the end of their working life, must be collected and disposed of separately from household waste material.
  • Page 10 NOTE: Wear required grounded wrist straps and observe proper ESD safety precautions when handling the electrostatic-sensitive printed circuit boards. Environmental statement - Bosch has a strong commitment towards the environment. This unit has been designed to respect the environment as much as possible.
  • Page 11: Fcc And Ul

    SELV - All the input/output ports are Safety Extra Low Voltage (SELV) circuits. SELV circuits should only be connected to other SELV circuits. Video loss - Video loss is inherent to digital video recording; therefore, Bosch Security Systems cannot be held liable for any damage that results from missing video information. To minimize the risk of lost digital information, Bosch Security Systems recommends multiple, redundant recording systems, and a procedure to back up all analog and digital information.
  • Page 12 Bosch Security Systems accepts no liability for damage resulting directly or indirectly from faults, incompleteness or discrepancies between the user guide and the product described.
  • Page 13: Short Information

    Short information | en Short information The Bosch Video Recorder DIVAR AN 3000 and DIVAR AN 5000 The DIVAR can record multiple video and audio signals while simultaneously providing live multi-screen viewing and playback. Comprehensive search and playback functions provide quick recall and viewing of recorded video.
  • Page 14: Introduction

    The DIVAR 3000/5000 models are available in 4, 8 and 16 channel versions with a variety of hard drive capacities (max. four for DIVAR AN 5000 or two for DIVAR AN 3000 ), and if required, an internal DVD writer.
  • Page 15: Features

    3.2.1 Package contents Check for the following items: – Digital Video Recorder (DIVAR AN 3000 or DIVAR AN 5000 DIVAR AN 3000 / Quick Installation Guide – CD-ROM containing software licenses, the Archive Player and documentation (including this Operations Manual) –...
  • Page 16: Installation Environment

    DIVAR AN 3000 / DIVAR AN 5000 Installation environment 3.3.1 Mounting The DIVAR 3000/5000 is supplied as a desktop unit (the DIVAR AN 5000 can also be optionally rack mounted with the supplied brackets). 3.3.2 Ventilation Ensure that the location planned for the installation of the unit is well ventilated. Take note of the locations of the cooling vents in the unit's enclosure and ensure that they are not obstructed as this might cause the unit to fail and void the warranty.
  • Page 17: Quick Install

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en Quick install To get the unit operational, perform the following quick install steps: Make all the hardware connections – see Connections, page 17. Power up the system – see Powering up, page 20.
  • Page 18 | Quick install DIVAR AN 3000 / DIVAR AN 5000 Connections on back of DIVAR AN 5000 (16-channel) 5 6 7 8 9 10 11 12 13 14 15 16 CVBS MON. A AUDIO OUT ALARM IN ALARM OUT...
  • Page 19: Primary Connections

    8 RS485 and keyboard connectors 17 Power connector 9 RJ45 ethernet connector Notice! The 4-channel DIVAR AN 5000 models have a slightly different back panel (VIDEO IN/OUT connectors 5 to 8 are disabled). 4.1.1 Primary connections Connect the cameras to the VIDEO IN BNC connectors.
  • Page 20: Powering Up

    Connect extra video out cables to the VIDEO OUT ports if loop through is required to other devices (only for DIVAR 5000). 10. If required, connect a Bosch Intuikey keyboard cable to the KEYBOARD connector using the supplied adaptor (only for DIVAR 5000).
  • Page 21: Login

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en Login The system login interface is shown in the following figure: When you startup the system for the first time, the Startup Wizard appears where you can setup the system software. Here the default User ID is administrator and the default password is 000000 (six zeros).
  • Page 22: Startup Wizard

    | Quick install DIVAR AN 3000 / DIVAR AN 5000 Startup Wizard The Startup Wizard opens automatically after you log in for the first time. See following screen: Select a language and video standard from the drop-down menus and click <Next step>. The wizard will guide you through the following steps: Choose to reset the startup wizard to run after the next system restart –...
  • Page 23: Reset Startup Wizard

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en 4.4.1 Reset startup wizard If required, select the check box here to activate the Startup wizard after the next system restart (this is only useful if you need to reconfigure the system during the next startup).
  • Page 24: Encode

    | Quick install DIVAR AN 3000 / DIVAR AN 5000 – When ready, click <Next step> to move to the Encoder Startup wizard screen. 4.4.3 Encode Assign here the encoder settings and click <Next step> for the next Startup wizard screen (Schedule settings).
  • Page 25: Schedule

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en 4.4.4 Schedule Assign here all the schedule settings and click <Next step> for the next Startup wizard screen (Record settings). Use <Copy> to copy settings from one channel to other(s).
  • Page 26: Network

    | Quick install DIVAR AN 3000 / DIVAR AN 5000 4.4.6 Network Assign here all the network settings and click <Finished> to complete the Startup wizard (you will need to confirm the setup by clicking <OK>). The system will automatically display the active view mode (with a maximum 16 camera views).
  • Page 27: Shutdown/Logout

    DIVAR AN 3000 / DIVAR AN 5000 Quick install | en Shutdown/Logout Right-click the mouse to access the Quick menu; from here choose the option Main menu. Select the Shutdown option on the Main menu for the following dialog box.
  • Page 28: Hardware Setup

    Connect cameras to the VIDEO IN connectors on the back of the unit using 75 ohm video coaxial cables with BNC connectors. Optionally on the DIVAR AN 5000 VIDEO OUT connectors (or the video out D-connector on the If the camera signal is looped through to additional equipment, make sure that the end of the video connection is terminated with 75 ohm termination.
  • Page 29: Hdmi

    Connector type: HDMI Keyboard connection (only DIVAR 5000) The keyboard connection is used to connect a Bosch Intuikey keyboard to a DIVAR AN 5000 For short distances (up to 30 m), standard 6-core telecom flat cable can be used to supply signal connections for the keyboard (LTC 8558/00).
  • Page 30: Ethernet Connection

    | Hardware setup DIVAR AN 3000 / DIVAR AN 5000 Keyboard cable connector RJ11 +12V power to keyboard keyboard control RS-485 KEYBOARD Figure 5.2: RJ11 adaptor connections Specifications – Communication protocol: RS485 – Maximum signal voltage: ± 12 V –...
  • Page 31: Rs485 Port Connection

    Figure 5.3: RJ-45 Ethernet connector RS485 port connection Use the RS485 connector to connect Bosch, Pelco-P or Pelco-D controllable cameras to the unit for pan, tilt, and zoom control. RS485 is a single-direction protocol; the PTZ device can’t return any data to the unit.
  • Page 32: Usb Connectors

    Note: The connected hard disks must be Bosch approved. See technical Specifications for a list of compatible HDDs models that can be connected to the e-SATA connection. 2014.10 | 2.0 | AM18-Q0669...
  • Page 33: Alarm I/O Connections

    DIVAR AN 3000 / DIVAR AN 5000 Hardware setup | en 5.10 Alarm I/O connections Alarm inputs and outputs are fitted as screw down terminal blocks on the unit. Cable cross section is AWG 26-16 (0.13 to 1.5 mm DIVAR AN 3000 1, 2, 3,...
  • Page 34: Connecting The Alarm Output

    | Hardware setup DIVAR AN 3000 / DIVAR AN 5000 5.10.2 Connecting the alarm output Danger! Electrical voltage Risk of electric shock and damage to the unit. The contacts must not be used at AC line voltages. The alarm output relays respond to input alarms and triggers. Only connect resistive loads to the alarm output relays.
  • Page 35: Configuration

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Configuration Your system can be specially configured to suit your individual users from the ‘Setting’ and ‘Advanced’ menus accessed from the Main menu shown below. Figure 6.1: Main menu Refer to Main menu, page 91 to see how to access the Main menu.
  • Page 36: Setting

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 Setting Figure 6.2: Settings The Setting menu has ten major menu groups. Each of these groups provides access to a screen where specific values and functions can be selected and changed.
  • Page 37: General

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en General Figure 6.3: General Here you can assign the following settings: System time / GMT Click on the appropriate number to change it with the numeric keypad popup. The number format and separator are changed in the fields below.
  • Page 38 Only required if this DIVAR is attached to an Intuikey keyboard, together with other DIVARs. Assign here a unique address (between 1 and 16) for each DIVAR. First camera offset (only for DIVAR AN 5000) Set here an offset (between 1 and 9999) for every camera (channel) connected to the DIVAR.
  • Page 39: Encode

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Encode Enter here the relevant settings for each connected channel. In most cases you can encode 2 streams for each connected channel. If required, use the Default button to reset all encode fields to the factory default.
  • Page 40: Overlay

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 – <Snapshot> - see Snapshot, page 41 6.3.1 Overlay Click <Overlay> for the following interface: Figure 6.5: Encode overlay – Cover area (Privacy mask): To set the area, press <Set> then drag the mouse to set a section size per channel (system supports max 4 zones per channel) –...
  • Page 41: Snapshot

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.3.2 Snapshot Click <Snapshot> for the following interface: Figure 6.6: Encode snapshot Here you can configure how a snapshot will look: – Mode: Set the frequency of a snapshot (see also below for how to eventually activate the snapshot): –...
  • Page 42 | Configuration DIVAR AN 3000 / DIVAR AN 5000 After setting values in the “Encoder” or “Schedule” screen for channel 1, click <Copy> to go to the Copy screen. See following figure. You see the currently copied channel name is highlighted (in this example, channel 1).
  • Page 43: Schedule

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Schedule The settings in the Schedule menu allow you to plan and set up schedules for efficient use of the channels while effectively covering most recording needs. Figure 6.7: Schedule...
  • Page 44 | Configuration DIVAR AN 3000 / DIVAR AN 5000 Edit a schedule Select the required channel number (select “all” if you want to schedule all the channels). If required, choose Pre record to start the video recording a few seconds before the event occurred in the file (from 1 to 30 seconds depending on the bit stream).
  • Page 45: Serial Port

    Use the Serial port menu to configure the connections for a Console connected to the RS232 port, and an optional Bosch keyboard (Intuikey series) connected to the extra RS485 port (DIVAR AN 5000 only). Configure the settings for Console or Bosch keyboard as described below.
  • Page 46 37 – Set the First Camera offset field (in General screen) for every DIVAR AN 5000 . Camera 1 of the DIVAR AN 5000 will be called on the keyboard by selecting the programmed ‘First camera offset’ number. For example, set the offset to 101 so when you select 101, camera 1 is displayed in full screen on monitor A of that selected DIVAR.
  • Page 47: Network

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Network Figure 6.9: Network Input here the following network information: – IP version: IPv4 (default) or IPv6. This is the IP address access format. – DHCP (only for IPv4 option): Select this to automatically search for IP details. If this field is enabled, you cannot modify IP / Subnet mask / Gateway and these values are displayed as zero (if PPPoE is operating, you also cannot modify IP/Subnet mask /Gateway).
  • Page 48 | Configuration DIVAR AN 3000 / DIVAR AN 5000 – Bandwidth limit: Default is No. The bandwidth limit only applies to network connections outside the sub-net of the DVR (WAN). Bandwidth limit does NOT apply to network connection on the same sub-net as the DVR (LAN).
  • Page 49: Network Settings

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.6.1 Network settings Figure 6.10: Network setting This example screen shows an example Network setting interface. Please check a box to enable the corresponding function, and then double-click current item to go to setup interface.
  • Page 50: Ip Filter

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.6.2 IP filter Figure 6.11: Network IP filter The system supports IPv4 and IPv6 address format. Enable Select to choose for access to ‘Trusted’ or ‘Blocked’ sites IP addresses. If you disable this...
  • Page 51: Ntp

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.6.3 Figure 6.12: Network NTP You must first install an SNTP server (such as Absolute Time Server) into your PC. Enter here: – Your Server IP – Port - this system only supports TCP transmission. Default is port 123 –...
  • Page 52: Ddns

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.6.5 DDNS Figure 6.14: Network - DDNS Select a DDNS provider from the list and complete the details with the configuration information assigned by the provider. The providers supported are: CN99 DDNS, NO-IP DDNS and Dyndns DDNS.
  • Page 53: Upnp

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.6.6 UPnP Figure 6.15: Network UPnP This protocol enables a mapping relationship between the LAN and the WAN Enter here: – PAT Enable/Disable - enable or disable the UPnP function on this device –...
  • Page 54: Email

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.6.7 EMail Figure 6.16: Network - EMAIL Use this screen for the email settings (address, sender, etc.) if you have enabled the field ‘Send email’ in the menus Alarm, Detect and System events.
  • Page 55: Ftp Server

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Encrypt type Some mail servers require encryption to transmit e-mail. If required, use SLL or TLS encryption when sending e-mail. If not required, select ‘NONE’. Event interval This is the email send interval – it can range from 0 to 3600 seconds (0 seconds means there is no send interval.
  • Page 56: Snmp

    Here you require software tools (MIB Builder and MG-SOFT MIB Browser), plus two MIB files to connect to the device (contact Bosch or your system administrator for more details on these tools). Use the following steps to configure: Select the ‘SNMP enable’...
  • Page 57: Alarm

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Alarm Figure 6.19: Alarm Use the Alarm menu to specify the desired behavior for an Input, detected Motion, or System failures; also define how alarms are acknowledged. – Event type: Choose from Local alarm (default) or Net alarm (a Net alarm means the alarm signal comes from the TCP/IP.
  • Page 58 | Configuration DIVAR AN 3000 / DIVAR AN 5000 – Alarm out: If an alarm occurs, the system will enable a peripheral alarm device connected to any of the selected outputs (default is output 1). – Latch: When the ‘De-bounce time’ is ended, the alarm output relay you selected in ‘Alarm out’...
  • Page 59: Detect

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Detect Here you can set events that can be used to trigger alarms. If required, use the Default button to reset all detect fields to the factory default. Use the Copy button to copy identical settings from one channel to other channel(s);...
  • Page 60 | Configuration DIVAR AN 3000 / DIVAR AN 5000 – Period: Click Setup for a new interface screen where you can organize time periods for detect activation – see Period, page 62. – De-bounce time: Set here a timer for how long the detect alert should stay active after it is first activated (default is 5 seconds).
  • Page 61: Motion Detect Region Setup

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.8.1 Motion detect region setup Figure 6.21: Motion detect region See here that there are a collection of small rectangular zones on the screen (396 zones for PAL; 330 zones for NTSC). The normal default when you open this screen for each camera channel is that the complete screen is colored and ‘armed’...
  • Page 62: Period

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.8.2 Period Figure 6.22: Period setup See here the period setup screen for assigning periods for alarms and detection. Configure a period as follows: Choose a day of the week from the drop down menu in the top field.
  • Page 63: Ptz Activation

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en – Select here the days you want to assign as free days or work days and click <Save> – Now assign the active time periods for the work day or free day – these same time periods will be copied to all the assigned work days or free days When ready, click <OK>...
  • Page 64: Pan/Tilt/Zoom

    – Channel - select first the applicable channel (these settings can later be copied to other channels using <Copy>. – Protocol: Select corresponding PTZ protocol such as BOSCH or PELCOD. – Address: input corresponding PTZ address. – Baud rate: Select baud rate.
  • Page 65: Display

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.10 Display Figure 6.25: Display Use the Display menu to setup the appearance of your screen: – Transparency: Adjust this value from 128 to 255 (default is 200). – Channel name: If required, modify the channel name (max 25 characters). All modifications here also modify the web or client interface channel names.
  • Page 66: Sequence Mon. A

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.10.1 Sequence Mon. A Figure 6.26: Camera sequence setup Setup a camera sequence as follows: – Enable sequence: Select check box to enable sequence. The sequence will automatically start when the system is in live view. To stop and start a...
  • Page 67: Playback Disclaimer

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.10.2 Playback Disclaimer Setup the Playback Disclaimer as follows: Enter the required text in the text box using the alphanumeric keypad. Press <Save> to save the text. Note 1: Use Default to clear the current disclaimer text and de-select the Enable disclaimer setting (no disclaimer appears).
  • Page 68: Default

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.11 Default Figure 6.27: Default Notice! User settings will be lost The system menu display, language, time display mode, video format and IP address will all lose their user defined setup after the factory defaults are restored.
  • Page 69: Advanced

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.12 Advanced Figure 6.28: Advanced The Advanced menu has ten major menu groups. Each of these groups provides access to a screen where specific values and functions can be selected and changed.
  • Page 70: Hard Disk (Hdd)

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.13 Hard Disk (HDD) Figure 6.29: Hard disk Here you can view the current HDD status, and manage it with the following settings: – SATA: shows the current selected hard disk where the system will continuously record, overwriting the oldest unprotected video on the hard disk with newer video.
  • Page 71: System Events

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.14 System events Figure 6.30: System events Use this menu to setup how the system reacts to different system events. – Event type: choose from disk error, no disk, no space on disk, NET disconnection, IP conflict, MAC conflict.
  • Page 72: Alarm Output

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.15 Alarm Output Figure 6.31: Alarm output Assign here the settings for each of the alarm outputs (3 for the DIVAR 3000; 6 for the DIVAR 5000) or use the ‘All’ checkbox to select all outputs: –...
  • Page 73: Record

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.16 Record Figure 6.32: Record Here you need the correct user authority (see Account/Users, page 74), plus the HDD must be properly installed. There are three possible choices for each of the channels (select each channel individually, or choose ‘All’...
  • Page 74: Account/Users

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.17 Account/Users Figure 6.33: Account General The system contains a permanent ‘Admin’ account with Administrator permissions, plus ‘Advanced’ and ‘User’ login account levels: – User name: ADMINISTRATOR. Default password: 000000 (six zeros) –...
  • Page 75: Add User

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en Main menu Main menu Export Export Info Info Shutdown Setting menu Advanced menu Restrict/Protect 6.17.1 Add user Figure 6.34: Add user Add a user as follows: Enter a User name up to 16 characters.
  • Page 76: Modify/Delete A User

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.17.2 Modify/Delete a user Figure 6.35: Modify user Modify a user as follows: Choose the User name from the drop-down list. If required, assign the user to a different Group by selecting from the drop down list.
  • Page 77: Modify Password

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.17.3 Modify password Figure 6.36: Modify password Select the relevant user. Enter the Old password. Enter the New password. Enter the New password again in the Confirm field. Click <Save> to save the new password setting.
  • Page 78: Auto Maintain

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.18 Auto maintain Figure 6.37: Auto maintain Here you can set a time to automatic delete old files setup – Never – Customized: A new screen appears where you can assign the number of days that old files are retained on the system before they are automatically deleted 2014.10 | 2.0 | AM18-Q0669...
  • Page 79: Mon Adjust

    DIVAR AN 3000 / DIVAR AN 5000 Configuration | en 6.19 MON adjust Figure 6.38: Monitor adjust Adjust here the monitor output settings by dragging the slide bar for each item. When ready, click <OK> to save changes and go back to the previous menu.
  • Page 80: Text Data Overlay

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.20 Text data overlay This function includes Sniffer, information analysis and title overlay function. The Sniffer mode can be either COM or NET (network). NET Type The network type interface is shown below.
  • Page 81 DIVAR AN 3000 / DIVAR AN 5000 Configuration | en ATM/POS Figure 6.40: Text overlay ATM/POS Here you can enter: – Bridge id: enter the correct channel (and select Enable) – Bridge IP / Host IP: destination ports (you may need to input the corresponding port number) –...
  • Page 82: Configuration/Export

    | Configuration DIVAR AN 3000 / DIVAR AN 5000 6.21 Configuration/Export Figure 6.41: Config backup Import/Export Use this function as follows: Choose first a memory device from the drop-down menu (a list normally appears of the current folders and files available on the device).
  • Page 83: Operating Instructions

    Remotely via the Web-based Configuration application – see Web Client Software, page – Connected keyboard (only on DIVAR AN 5000 ) – see relevant keyboard manual The DIVAR uses a Main menu and a Quick menu to perform all operating steps and give access to several functions to help configure and use the unit.
  • Page 84: Mouse Controls

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 7.1.1 Mouse Controls Mouse Function Left button In Live mode, click once to select channel and choose other functions In the Quick menu, use the left mouse button for the following options: –...
  • Page 85: Front Panel Controls

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Right button In Live mode, the following Quick menu appears: If you are currently in a menu, right-click to exit the current menu without saving any modifications. See also –...
  • Page 86 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 When selecting camera channels (on the DIVAR AN 3000 ), press first the Shift button and then the required channel number – see the keys below with number functions...
  • Page 87: Remote Control

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Play previous In playback mode, playback the previous video In text mode or when choosing a camera channel, input number 7 (only on DIVAR AN 3000 ) Reverse/Pause In normal playback or pause mode, click to reverse playback...
  • Page 88 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Press a number between 0 and 998 that corresponds to the unit ID you wish to control (this unit will remain as the default until you select another unit with the Add button).
  • Page 89 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en In reverse playback mode, click to pause playback Esc (Cancel) Go back to previous menu or cancel current operation (close upper interface or control) Mult Switch between multiple-windows and single-window...
  • Page 90: Quick Menu

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 7.1.4 Quick menu When in live viewing mode, right-click the mouse for the following quick menu: Figure 7.4: Quick menu Here you can select: – View 1, 4, 9, 16 – choose here the number of view windows shown on Monitor A (one- window, four-windows, nine-windows or sixteen-windows).
  • Page 91: Main Menu

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Color setting Figure 7.5: Color setting Use the slider bars here to move the color settings to the desired levels for your display(s): – You can setup two different time periods to adjust your settings (this is very useful to automatically change the screen brightness for day and night situations).
  • Page 92: Live And Playback

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Figure 7.6: Main menu Here you can select the following sub-menus: – Setting and Advanced for system configuration – Search/Play to search for and play recordings – Info for relevant system status information –...
  • Page 93 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Figure 7.7: Live view (4 camera views displayed) The system date and time is displayed in the top right corner of the screen, and the channel ID is shown in the bottom left of each channel display.
  • Page 94 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 – Sequence Access to these functions requires the correct user level. Check with your administrator if you do not have access. For more information: – Playback and zoom – see below –...
  • Page 95: Ptz

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en 7.2.2 Figure 7.9: PTZ control To swivel the camera view, click on any of the eight direction arrows on the left of the screen Use this menu to also setup the following PTZ properties: –...
  • Page 96: Monitor A

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 – Right-click the mouse to access the Quick menu – Choose Sequence on Check that a sequence of camera pictures appears, To stop sequencing, right-click the mouse to access the Quick menu, and choose Sequence off 7.2.4...
  • Page 97: Search/Play

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Search/Play Click Search/Play in the Main Menu (or from the Quick menu) for the following screen. Note: A disclaimer screen may initially appear (click <Accept> to continue). Figure 7.10: Search/Play screen See the following table for an overview of the features on this screen.
  • Page 98 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Calendar Select a date to overview the recordings available for that day (dates and time highlighted in blue have recordings available for that day). The time bar on the bottom of the screen will show a 24-hour trace of the recordings available for the chosen date.
  • Page 99 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en File list Double click to view a list of recorded files for the selected day. The list displays the first channel of the recorded file (click the numbers above to select another channel). A maximum 128 files are shown at one time.
  • Page 100 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 When ready, return to the original calendar and channel setup interface by clicking Smart This function is only active when the system is playing a recording in 1- search window mode.
  • Page 101 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Time bar Displays a maximum 16 channel time bars for the current search date (use the scroll bars on the right to scroll up and down through the available channels).
  • Page 102 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Restrict/ Use this function to restrict playback of a recording and/or to protect that Protect recording from being deleted. The restrict/protect permission can be individually set for each user account.
  • Page 103: Export

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en 7.3.1 Export The Export menu is accessed from the main menu or Search/Play screen (or by pressing the Export key on the Front Panel or on the remote control). Use this menu to write segments of recorded video to a USB storage device or recordable DVD.
  • Page 104: Info

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Info Figure 7.12: Info menu Refer to the following sections for a description of these System information menus. 2014.10 | 2.0 | AM18-Q0669 Operations Manual Bosch Security Systems...
  • Page 105: Hdd Info

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en 7.4.1 HDD info Figure 7.13: HDD info This top of the screen provides information on the current status of each HDD (O means current HDD is normal; X means there is a disk error; – means there is no HDD; ? means disk is damaged).
  • Page 106 | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Figure 7.14: HDD smart info This screen shows additional useful troubleshooting on the HDD such as: – Read Error rate – Start stop time – CRC error rate See also –...
  • Page 107: Bps

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en 7.4.2 Figure 7.15: Bps View here the current video data stream for each channel. The stream is shown real-time in Kb/s and occupied hard disk storage (MB/h). A graphical representation of the stream is shown in the ‘Wave’...
  • Page 108: Log

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 7.4.3 Figure 7.16: Log info View here the system log files containing the following system events: – – System – Configuration – Storage – Alarm – record – Account –...
  • Page 109: Version

    DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en To delete all the log files, click <Clear> and confirm the delete action. 7.4.4 Version Figure 7.17: Version View here the status of your installed system: – hardware features (channels, alarms in/out) –...
  • Page 110: Online Users

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 7.4.5 Online users Figure 7.18: Online users Manage here the online users: – Disconnect a user by selecting the user and press <Disconnect>. – Block a user for a max disconnection time: –...
  • Page 111 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en Network test Figure 7.19: Network test Choose here to do a network test as follows: Enter a Destination IP address. Click <Test>. Check the test result in the Test result field.
  • Page 112: Triggers And Alarms

    | Operating instructions DIVAR AN 3000 / DIVAR AN 5000 Net load Figure 7.20: Net load See here a real time graphical display of the current load on the network for send and receive traffic. Triggers and alarms Various types of events change the way the unit works. These events include: –...
  • Page 113 DIVAR AN 3000 / DIVAR AN 5000 Operating instructions | en – An output relay is activated. – Monitor A can switch to a multiscreen view if more than one alarm occurs. The latest alarm status message is always shown.
  • Page 114: Web Client Software

    | Web Client Software DIVAR AN 3000 / DIVAR AN 5000 Web Client Software The Web Client software (loaded on a PC) gives full remote control of the DIVAR over the web. Up to four remote users can access and control the unit. Remote live viewing, search, playback, and system configuration are provided.
  • Page 115: How To Log On

    To avoid putting your devices and personal information at risk, always consult your network specialist for advice on network security infrastructure (i.e. MAC filtering, Access Control List). Bosch accepts no responsibility for possible damage caused by unauthorized access How to log on Open your web browser and enter the IP address for the DIVAR in the address column.
  • Page 116: Introducing The Web Client 'Live' Window

    | Web Client Software DIVAR AN 3000 / DIVAR AN 5000 Introducing the Web Client 'Live' window Figure 8.1: WEB live window The Live window is built up of five main areas: – A mode bar across the top, containing buttons for: –...
  • Page 117: Playback Mode

    DIVAR AN 3000 / DIVAR AN 5000 Web Client Software | en – For multiple-channel live mode, the system displays the second stream to monitor by default. You cannot modify manually. All channels try to synchronize (the synchronization effect depends on your network environment). For single channel live mode, the system opens the main stream by default.
  • Page 118: Alarm

    | Web Client Software DIVAR AN 3000 / DIVAR AN 5000 Figure 8.3: Web Client – Setup See Configuration, page 35 for a description of options available here. 8.3.3 Alarm Figure 8.4: Web alarm Here you can set device alarm type and alarm sound setup.
  • Page 119: Logout

    DIVAR AN 3000 / DIVAR AN 5000 Web Client Software | en External alarm Alarm input device sends out alarm. Operation Prompt Automatically pops up an alarm dialog box. Alarm Play alarm sound System sends out alarm sound when alarm occurs.
  • Page 120: Archive Player Operation

    NOTICE! The Archive Player will not be downloaded from the DVR when archiving is performed via Web Client. Use the Archive Player available on the Bosch website, the product CD, or download it by performing a local archive. When copying the archive file to other media afterwards, make sure to also copy the Archive playernode:106123408751015 file.
  • Page 121 DIVAR AN 3000 / DIVAR AN 5000 Archive Player operation | en Name Function Menu bar Here you have the following options: Play Window (default window) activates a window where you can play pre-recorded files. Export File activates a window where you can choose files to export to a pre-defined directory –...
  • Page 122 | Archive Player operation DIVAR AN 3000 / DIVAR AN 5000 Play screen Here you can have a maximum 16 player screens to simultaneously play a maximum 16 channels (cameras). Click — to minimize player screen Click [_] to maximize player screen...
  • Page 123 DIVAR AN 3000 / DIVAR AN 5000 Archive Player operation | en Open an archive file After starting the player, check the relevant directory to locate your archive files (identified by file extensions .mpg, .mp4, .dav, .264, .dev, .asf). These files can be opened and played in 2 ways: –...
  • Page 124: Authentication (Checking Watermark)

    | Archive Player operation DIVAR AN 3000 / DIVAR AN 5000 Authentication (checking watermark) Use <Authentication> to check the authenticity of individual frames: Click the Open file icon and browse through the relevant directories to choose a record (file) to check.
  • Page 125: Export File

    DIVAR AN 3000 / DIVAR AN 5000 Archive Player operation | en Export file Export a file as follows: Choose and open a file to be exported. If required, preview the file on the left screen by selecting the check box for the chosen file (if the file has multiple channels, select the check box for the required channel).
  • Page 126: Configuration

    | Archive Player operation DIVAR AN 3000 / DIVAR AN 5000 Configuration Choose <Config> from the menu for the following screen. Here you can set: – Snap shot location – assign the path and directory to save a snapshot image (if necessary, click on <Browse>...
  • Page 127: Troubleshooting

    DIVAR AN 3000 / DIVAR AN 5000 Troubleshooting | en Troubleshooting Cannot boot up correctly – Input power is incorrect. – Power connection is faulty. – Power switch button is faulty. – Program upgrade is incorrect. – HDD malfunction or HDD cable connection is faulty (check HDD info screen for status).
  • Page 128 | Troubleshooting DIVAR AN 3000 / DIVAR AN 5000 – DVR hardware is faulty. There is no audio when monitoring – No power to pickup. – No power to acoustics. – Audio cable is damaged. – DVR hardware is faulty.
  • Page 129 DIVAR AN 3000 / DIVAR AN 5000 Troubleshooting | en – Client-end resources are limited. – Multiple-cast group setup in DVR is causing mosaic (this mode is not recommended). – There is privacy mask or channel protection setup. – Current user has no rights to monitor.
  • Page 130 – No DivX503Bundle.exe or ffdshow-2004 1012.exe in Windows XP OS. Forgotten local menu operation password or network password Please contact your local service engineer or Bosch sales group for help. 2014.10 | 2.0 | AM18-Q0669 Operations Manual Bosch Security Systems...
  • Page 131: Maintenance

    – Install DVD in DIVAR AN 5000, page 145 The following figures show the DIVAR AN 3000 and the DIVAR AN 5000 (with top covers removed) and the installed positions of the battery (1), DVD (2) and HDD (3): Figure 11.1: DIVAR AN 3000...
  • Page 132 | Maintenance DIVAR AN 3000 / DIVAR AN 5000 Figure 11.2: DIVAR AN 5000 Refer to the Appendix in the Operator Manual for recommended DVD and HDD types. 2014.10 | 2.0 | AM18-Q0669 Operations Manual Bosch Security Systems...
  • Page 133: Maintenance Precautions

    DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en 11.1 Maintenance precautions 11.1.1 Attach ESD strap Precaution – ESD Caution! Possible processor damage. When the DIVAR cover is removed for installing, replacing or repairing internal components (battery, HDD or DVD), always make sure you wear an approved ESD wrist strap – see below.
  • Page 134: Connector/Processor Damage

    Connector/processor damage Caution! Possible connector damage. Notice also that some cables for both the DIVAR AN 3000 and DIVAR AN 5000 have a lock which must be pressed and held when inserting/removing the cable. See following figures. Press pin Hold pin and connect cable...
  • Page 135: Replace Internal Battery

    DVR operation causing it to reset at every power-up. A log message appears when the battery needs replacing (it should not be replaced unless required). If the battery needs replacing, contact Bosch for assistance. Take note of the following precautions: –...
  • Page 136: Install Hdd In Divar An 3000

    | Maintenance DIVAR AN 3000 / DIVAR AN 5000 11.3 Install HDD in DIVAR AN 3000 See the following components for installing HDD (brackets, rubbers, screws, tie wrap and cables included in package; HDD not included): Figure 11.4: HDD install components for DIVAR AN 3000 Note: A maximum 2 HDDs can be installed in the DIVAR AN 3000 2014.10 | 2.0 | AM18-Q0669...
  • Page 137: Install Hdd 1

    DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en 11.3.1 Install HDD 1 (12) (10) (11) Bosch Security Systems Operations Manual 2014.10 | 2.0 | AM18-Q0669...
  • Page 138: Install Hdd 2

    | Maintenance DIVAR AN 3000 / DIVAR AN 5000 11.3.2 Install HDD 2 Install HDD 2 in the position of the optional DVD – see following figure: Figure 11.5: Install HDD 2 Use the same install steps described for installing HDD 1.
  • Page 139: Install Hdd In Divar An 5000

    See the following components for installing HDD (brackets, rubbers, screws, tie wrap and cables included in package; HDD not included): Figure 11.6: HDD install components for DIVAR AN 5000 Note: A maximum 4 HDDs can be installed in the DIVAR AN 5000 Bosch Security Systems Operations Manual...
  • Page 140: Install Hdd 1

    | Maintenance DIVAR AN 3000 / DIVAR AN 5000 11.4.1 Install HDD 1 (10) (12) (11) 2014.10 | 2.0 | AM18-Q0669 Operations Manual Bosch Security Systems...
  • Page 141: Install Hdd 2

    DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en 11.4.2 Install HDD 2 Use the same procedure as for installing HDD 1, but include the following extra steps: (5a) (5b) (8b) (8a) (10a) Bosch Security Systems Operations Manual 2014.10 | 2.0 | AM18-Q0669...
  • Page 142: Install Hdd 3 And 4

    | Maintenance DIVAR AN 3000 / DIVAR AN 5000 11.4.3 Install HDD 3 and 4 Use the same install steps as for HDD 1 and 2, but install HDD 3 and 4 at the optional DVD location. See following figure.
  • Page 143: Install Dvd In Divar An 3000

    DIVAR AN 3000 / DIVAR AN 5000 Maintenance | en 11.5 Install DVD in DIVAR AN 3000 See the following components and steps required for this installation (screws included in package): Figure 11.7: DVD install components for DIVAR AN 3000...
  • Page 144 | Maintenance DIVAR AN 3000 / DIVAR AN 5000 Figure 11.8: Install DVD in DIVAR AN 3000 2014.10 | 2.0 | AM18-Q0669 Operations Manual Bosch Security Systems...
  • Page 145: Install Dvd In Divar An 5000

    Install DVD in DIVAR AN 5000 See the following components and steps required for this installation (spacers and screws included in package): Figure 11.9: DVD install components for DIVAR AN 5000 Bosch Security Systems Operations Manual 2014.10 | 2.0 | AM18-Q0669...
  • Page 146 | Maintenance DIVAR AN 3000 / DIVAR AN 5000 (10) (12) (11) Figure 11.10: Install DVD in DIVAR AN 5000 2014.10 | 2.0 | AM18-Q0669 Operations Manual Bosch Security Systems...
  • Page 147: Technical Specifications

    DIVAR AN 3000 / DIVAR AN 5000 Technical specifications | en Technical specifications 12.1 DIVAR AN 3000 Electrical Rated voltage and power External power adapter AC input 100–240 VAC; 50-60 Hz; 1.7 A Power adapter DC output 12 VDC; 5 A DVR Power input 12 VDC;...
  • Page 148 | Technical specifications DIVAR AN 3000 / DIVAR AN 5000 MON.B Live CVBS: 1 Vpp, 75 ohm, BNC Resolution (MON.B) CVBS (PAL): 704x576 CVBS (NTSC): 704x480 Audio Inputs 4-ch RCA (for 4/8/16 channel), 200 to 3000 mV, 10 kOhm (RCA)
  • Page 149 DIVAR AN 3000 / DIVAR AN 5000 Technical specifications | en Alarm outputs 3 screw terminal outputs, cable diameter AWG26‑16 (0.13–1.5 mm) Audio inputs 4 RCA Audio outputs 1 RCA Audio bidirectional (MIC) 1 RCA for talk input or output Ethernet RJ45, 10/100/1000Base-T according to IEEE802.3...
  • Page 150 | Technical specifications DIVAR AN 3000 / DIVAR AN 5000 Storage Internal 2 SATA HDD or 1 HDD + 1 DVD (R/RW) Max. capacity per HDD: 4 TB Max. supported speed per HDD: 6 Gb/s Exporting DVD (optional) Built-in DVD+R/RW writer...
  • Page 151 DIVAR AN 3000 / DIVAR AN 5000 Technical specifications | en Playback 960H: 960x576 (PAL), 960x480 (NTSC) 4CIF: 704x576 (PAL), 704x480 (NTSC) 2CIF: 704x288 (PAL), 704x240 (NTSC) CIF: 352x288 (PAL), 352x240 (NTSC) QCIF: 176x144 (PAL), 176x120 (NTSC) Compression H.264 Inputs...
  • Page 152 | Technical specifications DIVAR AN 3000 / DIVAR AN 5000 Control RS485 PTZ control port Output signals according to RS485, max. signal voltage -5 to +5 V RS232 PTZ control port interface Output signals according to EIA/TIA-232-F, max input voltage ±10 V...
  • Page 153 DIVAR AN 3000 / DIVAR AN 5000 Technical specifications | en USB 2.0 One front and one rear USB connector for mouse or USB memory device +12 VDC External power input Video recording Recording Speed Max. 30 IPS per channel (NTSC), configurable Max.
  • Page 154: Standards And Directives

    | Technical specifications DIVAR AN 3000 / DIVAR AN 5000 Exporting DVD (optional) Built-in DVD+R/RW writer Flash memory or external HDD (FAT32) e-SATA Flash memory or external HDD (FAT32) Network Bosch Video Client or Web Client software Mechanical Dimensions (WxDxH) 440 x 420 x 70 mm (17.3 x 16.5 x 2.8 in)
  • Page 155 DIVAR AN 3000 / DIVAR AN 5000 Technical specifications | en CFR Title 47 Part 15:2009 class B EMC Australia C-Tick * Clause 8 (mains supply voltage dips and short interruptions): to meet the requirements of this clause, auxiliary equipment (such as a UPS) must be used.
  • Page 156: Appendix

    13.1.1 Bosch software All Bosch software is licensed under the terms of the End User License Agreement (EULA) of Bosch Security Systems B.V. or Bosch Security Systems Inc, as available together with the physical carrier (CD or DVD). Any use is subject to agreement and compliance with such EULA, as applicable.
  • Page 157: Warranties And Disclaimer Of Warranties

    Bosch is entitled to charge fees for any services in relation thereto.
  • Page 158: Usb Memory Sticks

    | Appendix DIVAR AN 3000 / DIVAR AN 5000 Manufacturer Type Speed Size 4.7 GB Verbatim 4.7 GB Maxell 4.7 GB Philips 4.7 GB Sony 4.7 GB 4.7 GB Verbatim 4.7 GB Note: DVD -R and -RW are not supported.
  • Page 159: Hdd Compatibility

    DIVAR AN 3000 / DIVAR AN 5000 Appendix | en Manufacturer Model Capacity Kingax Super Stick Kingax Super Stick Netac U210 128M Netac U210 256M Netac U210 512M Netac U210 Netac U210 Netac U208 Teclast Ti Cool 128M Teclast Ti Cool...
  • Page 160 Expansion Kits (see listed order numbers). Warranty and support issues: Bosch can not be held liable for any loss or damages or system malfunction resulting from the use of non-Bosch HDDs in the DIVAR. Bosch provides advance exchange and carry-in service on Bosch products only. Non-Bosch hard drives should be removed from DIVAR recorders when returning these units for repair.
  • Page 161: Port Settings

    No representation or warranty, express or implied, is or will be made in relation to, and no responsibility or liability is or will be accepted by Bosch or its subsidiaries as to the accuracy or completeness of the given Information included here or any other written or oral information made available to any.
  • Page 164 Bosch Security Systems B.V. Torenallee 49 5617 BA Eindhoven The Netherlands www.boschsecurity.com © Bosch Security Systems B.V., 2014...

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