Solutions When You Cannot Access The Projector Through The Web; Where To Get Help - Epson PowerLite Pro Cinema LS9600e User Manual

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Setting Up Projector Network E-Mail Alerts

Solutions When You Cannot Access the Projector Through the Web

If you are unable to access the projector through a web browser, make sure you are using the correct ID
and password, which are case sensitive.
• For the user ID, enter EPSONWEB. (You cannot change the user ID.)
• For the password, enter the password set in the projector's Network menu. The default password is
admin.
• Make sure you have access to the network the projector is on.
Note: The user ID and password are case sensitive.
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Where to Get Help

If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
common problems with your projector. You can download utilities and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with a projector support specialist by dialing (562)
276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time,
Saturday.
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Before you call, have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in the menu system)
Solving Network Problems
epson.com/support (U.S.) or epson.ca/support
141
(Canada) for solutions to