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• Make sure you are operating the remote control within the reception angle and range of the projector.
• Make sure the projector is not warming up or shutting down.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release
the button to wake the remote control up.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the
projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• If available, turn off one of the remote receivers in the projector's menu system, or check if all the
remote receivers were turned off.
• If you assigned an ID number to the remote control to operate multiple projectors, you may need to
check or change the ID setting (feature not available with all projectors).
• If you lose the remote control, you can order another one from Epson.
Parent topic:
Related references
Remote Control Operation
Related tasks
Replacing the Remote Control Batteries
Solving Network Problems
Check the solutions in these sections if you have problems using the projector on a network.
Solutions When Network Alert E-Mails are Not Received
Solutions When You Cannot Access the Projector Through the Web
Parent topic:
Solutions When Network Alert E-Mails are Not Received
If you do not receive an e-mail alerting you to problems with a projector over the network, try the
following solutions:
• Make sure the projector is turned on and connected to the network correctly. (If an error shut down the
projector, it cannot send an e-mail.)
• Make sure you set up the projector e-mail alert settings correctly on the projector's network Mail menu
or in the network software.
Parent topic:
Solving Projector or Remote Control Operation Problems
Solving Problems
Solving Network Problems
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