Lexmark MS312 Service Manual page 51

Machine type 4514-330
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201 paper jam messages
Error code
Description
201.01
Narrow media sensor is covered during warm up.
Input sensor is not covered.
201.20
Took too long to ramp up auger motor.
201.21
Stopped detecting pulses from auger motor's encoder
system.
201.22
Auger motor underspeed error.
Sensor (narrow media) jam service check
Action
Step 1
Check the narrow media sensor cable JNRW1 for proper connection.
Is it properly connected?
Step 2
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Base Sensor Test > Narrow Media
Does the sensor state on the control panel display change when it is
toggled?
Step 3
Check the redrive rollers for damage.
Are they free of damage?
Step 4
Does the error remain?
Action
Go to
"Sensor (narrow media) jam service check" on
page
51.
Go to
"Cartridge gearbox service check" on
page
90.
Go to
"Cartridge gearbox service check" on
page
90.
Go to
"Cartridge gearbox service check" on
page
90.
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Contact the next level
of support.
Diagnostic information
51
4514
No
Reseat the cable.
Replace the narrow
media sensor. See
"Narrow media/bin
full sensor removal"
on page
225.
Replace the redrive
assembly. See
"Redrive
assembly removal" on
page
227.
The problem is solved.

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