Lexmark MS312 Service Manual page 111

Actions
Step 8
POR the printer.
Did this resolve the issue?
Step 9
Reset the address on the printer to match the IP address on the driver.
Did this resolve the issue?
Step 10
Have the network administrator verify that the printer and PC's IP address
have identical subnet addresses.
Are the subnet addresses the same?
Step 11
Using the subnet address supplied by the network administrator, assign
a unique IP address to the printer.
Note: The printer IP address should match the IP address on the printer
driver.
Did this fix the problem?
Step 12
Is the device physically connected (Ethernet cable) to the network?
Step 13
Try using a different Ethernet cable.
Did this fix the problem?
Step 14
Have the network administrator check the network drop for activity.
Is the network drop functioning properly?
Step 15
Is the printer on the same wireless network as the other devices?
Step 16
Assign the correct wireless network to the printer.
Did this fix the problem?
Step 17
Are the other devices on the wireless network communicating properly?
Step 18
Verify that the wireless card is properly seated on the controller board.
Is the wireless card seated correctly?
Yes
The problem is solved. Go to step 10.
The problem is solved. Go to step 10.
Go to step 12.
The problem is solved. Go to step 12.
Go to step 13.
The problem is solved. Go to step 14.
Replace the controller
board. See
board removal" on
page
Go to step 17.
The problem is solved. Go to step 17.
Go to step 18.
Go to step 20.
Diagnostic information
111
No
Go to step 11.
Go to step 15.
Contact the network
"Controller administrator.
180.
Go to step 16.
Contact the network
administrator.
Go to step 19.
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