Non-Fault Code Troubleshooting - "Read Fail" Message When Loading A Menu; Non-Fault Code Troubleshooting - "Write Fail" Message When Loading A Menu - TurboChef ngo Service Manual

42 TROUBLESHOOTING
Is the connection from
smart card reader to
control board OK?
YES
Replace the card
reader and/or
cable.
Replace the card
reader and/or cable.
"Read Fail" Message When Loading Menu
Does a backup copy of
NO
the menu work?
NO
Ensure the cable
connecting the reader
to the control board is
securely attached and
not damaged.
Troubleshooting:
"Write Fail" Message When Loading Menu
Try writing to a new
smart card. Was the
write successful?
Is the connection from
smart card reader to
YES
control board OK?
Troubleshooting:
NO
NO
No backup copy
If the menu card was
created by TurboChef,
obtain a new menu card
by contacting customer
service at 800.90
or +1 214.379.6000.
Ensure the cable
connecting the reader
to the control board is
securely attached and
not damaged.
TURBO