Returning A Product - Xantrex PROwatt 150 Owner's Manual

Service During Warranty
proof of purchase must be provided and the product must not be
disassembled or modified without prior authorization by Xantrex. If
your product requires warranty service, please return it to the place of
purchase along with a copy of your dated proof of purchase. If you are
unable to contact your merchant, or the merchant is unable to provide
service, contact Xantrex directly:
Phone 1-800-670-0707
Fax: 604-420-1591
Fax: 1-800-994-7828
Email: support.prowatt@xantrex.com

Returning a product

You must obtain a Return Material Authorization (RMA) number from
Xantrex before returning a product directly to Xantrex. Do not return a
product to Xantrex without first obtaining an RMA number. When you
contact Xantrex to obtain service, be prepared to supply the serial
number of your product and its date of purchase as well as information
about the installation or use of the unit.
If you are returning a product from the USA or Canada, follow this
procedure:
1. Obtain an RMA number and a shipping address from Xantrex.
Product(s) returned without an RMA number or shipped collect
will be refused.
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In order to qualify for the warranty, dated