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Table of Contents
Troubleshooting
Related Manuals for Xantrex PowerHub PH1800
Summary of Contents for Xantrex PowerHub PH1800
- Page 1 PH1800 Operator’s Guide PowerHub 1800...
- Page 3 PowerHub 1800 Operator’s Guide...
- Page 4 About Xantrex Xantrex Technology Inc. is a world-leading supplier of advanced power electronics and controls with products from 50 watt mobile units to 2.5 MW utility-scale systems for wind, solar, batteries, fuel cells, microturbines, and backup power applications in both grid-connected and stand-alone systems.
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Page 5: Error Codes
About This Guide Purpose The purpose of this Operator’s Guide is to provide procedures for operating the PowerHub 1800. Scope The Guide provides safety guidelines, detailed planning and setup information, and procedures for operating the inverter. It does not provide operational or troubleshooting information. -
Page 6: Abbreviations And Acronyms
You can find more information about this product by seeing the PowerHub 1800 Installation Guide (part number 975-0289-01-01). You can find more information about Xantrex Technology Inc. as well as its products and services at www.xantrex.com. A French version of this document is available at www.xantrex.com. -
Page 7: Important Safety Instructions
Important Safety Instructions WARNING This chapter contains important safety and operating instructions. Read and keep this Operator’s Guide for future reference. WARNING: Limitations on use The PowerHub 1800 is not intended for use in connection with life support systems or other medical equipment or devices. WARNING To avoid the risk of carbon monoxide poisoning, generators are not to be used indoors. - Page 8 Safety 7. Do not disassemble the PowerHub, except where noted to wire it for a permanent installation or to install batteries. The PowerHub 1800 contains no user-serviceable parts. See “Warranty” on page WA–1 for instructions on obtaining service. Attempting to service the PowerHub yourself may result in a risk of electrical shock or fire and will void your warranty.
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Page 9: Precautions When Working With Batteries
Precautions When Working With Batteries WARNING: Fire or Explosion Hazard 1. Use only SEALED batteries with the PowerHub 1800. 2. Follow all instructions published by the battery manufacturer. 3. Working in the vicinity of batteries may be dangerous. Unsealed batteries can generate explosive gases during normal operation. Therefore, you must read this guide and follow the instructions exactly before installing or using the PowerHub. -
Page 10: Precautions For Using Rechargeable Appliances
Safety 13. If battery acid contacts skin or clothing, wash immediately with soap and water. If acid enters your eye, immediately flood it with running cold water for at least twenty minutes and get medical attention immediately. Precautions for Using Rechargeable Appliances CAUTION: Equipment Damage This equipment produces a modified sine wave output. -
Page 11: Power Down Procedure
• Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Power Down Procedure The power down procedure will be depend on how the unit has been installed. - Page 12 Safety If hardwired... To Power Down the PowerHub 1800: WARNING: Shock Hazard If no DC Disconnect is used, then the DC input generators (solar or wind) will have to be physically disconnected to ensure power is OFF. Disconnect any loads directly connected to the front panel of the PowerHub Press ON/OFF...
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Page 13: Table Of Contents
Contents Important Safety Instructions Precautions When Working With Batteries - - - - - - - - - - - - - - - - - - - - - - - - - - - - -vii Precautions for Using Rechargeable Appliances - - - - - - - - - - - - - - - - - - - - - - - - - viii FCC/ICES 003 Information to the User - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - viii Power Down Procedure - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ix 1 Introduction... - Page 14 Contents 3 Troubleshooting How to Troubleshoot the PowerHub 1800 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2 Error Codes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–3 If Utility Power is NOT Available- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–5 If Utility Power is Available- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–7 Possible Problem Loads - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–8...
- Page 15 Figures Figure i Basic Safety - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - vi Figure ii Power Down Procedure for Softwired Installations - - - - - - - - - - - - - - - - - - ix Figure iii...
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Page 17: If Utility Power Is Not Available
Tables Table 3-1 Error Codes for Troubleshooting the PowerHub 1800 - - - - - - - - - - - - - - 3–3 Table 3-2 Possible Problems if Utility Power is Not Available - - - - - - - - - - - - - - - 3–5 Table 3-3 Possible Problems if Utility Power is Available - - - - - - - - - - - - - - - - - - 3–7 Table A-1... -
Page 19: Introduction
Introduction Chapter 1 describes the operational features and functions of the PowerHub 1800. This section details how the unit functions as an inverter, provides information on the control panel, and describes operating limits for inverter operation. For this topic... “Principles of Inverter Operation” “Basic Functions of the PowerHub 1800”... -
Page 20: Principles Of Inverter Operation
Introduction Introduction Thank you for your purchase of this Xantrex Home Power System. The modified sine wave AC output from the inverter ensures AC loads operating from the unit perform efficiently and correctly. To get the most out of your PowerHub 1800, carefully read and follow the instructions in this guide. -
Page 21: Basic Functions Of The Powerhub 1800
Basic Functions of the PowerHub 1800 Bypass When AC power is available from a generator or utility grid, the Function PowerHub will function as an automatic backup power unit. It will sit in Bypass mode and will pass the power through to support the loads and/or the battery charger. -
Page 22: Inverter Features
Introduction Inverter Features User Features The inverter consists of the following user features. • The Inverter Control Panel provides a user interface for monitoring power levels, battery levels, and controlling the inverter functions and displays. • Four 120 Vac outlets on the front panel provide up to 1440 W (continuous) output power. -
Page 23: Battery Charger Features
Battery Charger Features Charging The Battery Charger in the PowerHub 1800 has three pre-set charging Settings profiles. • 40 A Profile (Default Setting). With the 40-amp Charging Profile, the maximum bypass power for AC output to loads is approximately 600 W (4 A) with a 15 A input breaker. Use this mode to minimize battery charging time. -
Page 24: Figure 1-3 Three-Stage Charging Process
Introduction Standby Mode In the Standby Mode, the Charger is OFF but monitors the battery voltage. If battery voltage drops below Bulk stage. Bulk Stage 12.5 Vdc Voltage 40 A or 10 A Current Maximum Charge Amps Setting Time 40 A or 10 A Current Maximum... -
Page 25: Operation
Operation Chapter 2 contains information on operating the PowerHub 1800. For this topic... “Inverter Control Panel” “User Controls and Display” “Selecting Charger Settings” “Basic Operation” “Power On and Off” “Changing the Display” “Changing Charging Settings” “Connecting AC Loads” “Typical Loads that might be used with the PowerHub 1800”... -
Page 26: Inverter Control Panel
Operation Inverter Control Panel The Inverter Control Panel has nine LEDs; six Status LEDs (three for input/charge levels and three for output power levels), two Mode Indication LEDs, one AC Indicator LED. Two push buttons provide ON/OFF control and Display Select features. An LED Display communicates input and output power levels, battery voltage, and error codes. -
Page 27: User Controls And Display
User Controls and Display The following provides a detailed description of the user controls and LED display function. For operating instructions, see “Basic Operation” on page 2–6. On/Off Power To turn the power ON or OFF, press and hold the green ON/OFF Power Button (Green) Button for approximately 1 second. -
Page 28: Operating Mode Leds
Operation Operating Mode LEDs Bypass LED When AC power source is available, the PowerHub 1800 will pass the power through to the loads and will also keep the battery bank charged and usable. The Bypass LED will illuminate when the unit is in this mode. WARNING: Shock Hazard The ON/OFF Button controls the output of the inverter only. -
Page 29: Output Leds
Solar LED When the Select Button is pressed again within 10 seconds and the Solar LED is illuminated, the Solar Input wattage levels are displayed in kilowatts. These values are the inputs on the 32 A DC input terminals. AC LED If the unit is in Bypass Mode, when the Select Button is pressed again within 10 seconds and the AC LED is illuminated, the battery charger power level is displayed in kilowatts. -
Page 30: Basic Operation
Operation Basic Operation The following figures show what the Inverter Control Panel will look like when the user controls are used. Important: examples only. Actual values may vary based on what is connected to the unit. Power On and Off If any input power is available, the Inverter Control panel will display as shown below. -
Page 31: Changing The Display
Changing the Display Press the red Select button to cycle the display through the input and output power values. Press once. Press again within 10 seconds. Press again within 10 seconds. Figure 2-3 Input Displays 975-0288-01-01 Basic Operation Wind input will be displayed. (This display indicates 1 kw or 1000 watts) Solar input will be displayed. -
Page 32: Figure 2-4 Output Displays
Operation Continued from Figure 2-3... Net Power will be displayed. Press again within 10 seconds. Battery Voltage will be displayed. (This displays 12.8 Vdc) Press again within 10 seconds. Inverter Output will be displayed. (This displays 1.44 Kw or 1440 watts) Press again within 10 seconds. -
Page 33: Changing Charging Settings
Changing Charging Settings Default Setting The PowerHub 1800 is set at the factory to default to the 40 A Charging Profile. In the event that one of the other profiles are required, follow the instructions below to change the setting. Setting the To set the selection to the desired profile, stop pressing the Select Button Selection... -
Page 34: Connecting Ac Loads
Operation If the AC Charger goes into an over temperature shutdown condition, the 40 A setting will automatically change to 10 A to reduce the charging current. The charging current will change back to 40 A when the unit cools to an acceptable temperature. Important: When Charger is set to 40 A or 10 A, Battery Level will flash between battery voltage and 'FUL' when it reaches Float Mode or Off Mode. -
Page 35: Figure 2-6 Connecting Ac Loads
ON/OFF Power Button 120 Vac Power Outlets (x4) AC Indicator LED Supplemental Protector Figure 2-6 Connecting AC Loads WARNING: Shock Hazard Do not insert objects not intended for use with an electric appliance into the AC power outlets on the PowerHub (e.g., fingers, tools, jewelry). Not intended for use by small children, 975-0288-01-01 Connecting AC Loads... -
Page 36: Typical Loads That Might Be Used With The Powerhub 1800
Operation Typical Loads that might be used with the PowerHub 1800 The following types of appliances can be used with the PowerHub 1800 providing. ❐ Sump pumps ❐ Microwaves ❐ Refrigerators ❐ Freezers ❐ Lighting ❐ Television or Audio Equipment ❐... -
Page 37: Troubleshooting
Troubleshooting Chapter 3 explains how to troubleshoot the PowerHub 1800 and describes the error codes that may be displayed on the LCD. For this topic... “How to Troubleshoot the PowerHub 1800” “Error Codes” “If Utility Power is NOT Available” “If Utility Power is Available” “Possible Problem Loads”... -
Page 38: How To Troubleshoot The Powerhub 1800
Troubleshooting How to Troubleshoot the PowerHub 1800 Important: unit to the retailer, please review this information carefully. The following information is provided to assist in the troubleshooting of the PowerHub 1800. Please review this information carefully. Check First... Check the following tables for information specific to your unit. Table 3-1 provides information on the Error Codes that may be seen on the Display. -
Page 39: Error Codes
Error Codes The following error codes may be displayed on the LED display if the described fault conditions occur. Table 3-1 Error Codes for Troubleshooting the PowerHub 1800 Error Code Description Displayed of Error Description of Condition DC Input Unit shuts down. Under Voltage The input voltage has dropped to below Shutdown... - Page 40 Troubleshooting Table 3-1 Error Codes for Troubleshooting the PowerHub 1800 Error Code Description Displayed of Error Description of Condition AC Output System is still operating but AC load Overload applied to the system in inverter mode is Warning close to shutdown limit. Alarm will beep once every two seconds until the warning condition is removed.
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Page 41: If Utility Power Is Not Available
If Utility Power is NOT Available The following fault conditions may arise when utility power is not available. Table 3-2 Possible Problems if Utility Power is Not Available Problem Probable Cause Low output voltage. Voltmeter used cannot accurately (96 Vac to 104 Vac) read the RMS voltage of a modified sine wave. - Page 42 Troubleshooting Table 3-2 Possible Problems if Utility Power is Not Available Problem Probable Cause Display is ON, AC is not Low input voltage available on both (error code E01) hardwired and unit AC socket. High input voltage (error code E02) Unit is overload protected (error code E03) Unit is thermal protected...
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Page 43: If Utility Power Is Available
If Utility Power is Available The following fault conditions may arise when utility power is available. Table 3-3 Possible Problems if Utility Power is Available Problem Probable Cause Display is OFF, AC is Inverter is turned OFF. available on both hardwire and unit AC socket Display is OFF, AC is not Main AC Panel or AC generator... -
Page 44: Possible Problem Loads
Troubleshooting Possible Problem Loads The inverter can drive most loads, however, there are special conditions that can cause a load to behave differently than expected. The following describes some of the common problems encountered when using an inverter. WARNING: Fire Hazard Transformerless Battery Chargers are not to be used with any model of the PowerHub 1800 family. -
Page 45: Rechargeable Devices
Rechargeable Devices CAUTION: Equipment Damage This equipment produces a modified sine wave output. Equipment damage may occur if the rechargeable appliance is not designed to use modified sine wave output. If you are unsure about using your rechargeable appliance with the modified sine wave, contact the equipment manufacturer. -
Page 46: Ground Fault Protection
Troubleshooting Ground Fault Protection WARNING: Shock hazard Troubleshooting a grounding fault should be performed by qualified personnel, such as a certified electrician or technician. Ground fault protection is required when using either solar or wind renewable energy input. Figure 3-1 shows the location of the ground fault protection terminals and replaceable fuse. -
Page 47: Figure 3-1 Replacing Ground Fault Protection Fuse
4. Replace the panel on the top of the inverter and tighten all five screws securely. BEFORE REMOVING INVERTER COVER: Check to ensure the AC Indicator LED is NOT illuminated and that there are absolutely no sources of power connected to the PowerHub. Figure 3-1 Replacing Ground Fault Protection Fuse 975-0288-01-01 Remove the 5 #6-32... - Page 48 3–12...
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Page 49: Specifications
Specifications Appendix A provides electrical and physical specifications for the PowerHub 1800. -
Page 50: Electrical Specifications
Transfer Time AC to Inverter AC Qualification Time Protection Table A-2 Electrical Specifications for the Battery Box Parameter Protection 1.Stand-alone battery box Xantrex Part Number: PH1800-BBX A–2 PowerHub 1800 Inverter 1800 W (15A) (5 minutes maximum) 1440 W (12 A) 2880 W (24 A) 10.5 to 15.0 Vdc... -
Page 51: Physical Specifications
Parameter Dimensions (H x W x L) Weight Operating Temperature Storage Temperature 1.Stand-alone battery box Xantrex Part Number: PH1800-BBX Battery Charger Specifications Charging The Battery Charger uses a three-stage charging process to maintain the Process battery (or batteries) in operational condition. This process is illustrated in Figure A-1, “Three-Stage Charging Process”... -
Page 52: Figure A-1 Three-Stage Charging Process
Specifications Float Stage In the Float stage, the constant voltage mode limited to 13.7 Vdc. An 8- hour timer is started at this point. If, during the 8-hour timer, the current rises to 6 A, the unit transitions back to the Bulk Stage and starts over. If the unit stays at 4A or less for the 8 hour timer, it will transition to Standby Mode. -
Page 53: Charging Profiles
Charging Profiles 40-amp Charging Profile Table A-5 provides the specific charging parameters for the 40 Charging Profile. Table A-5 40-amp Charging Profile Parameter Name Charger Setting Maximum Bypass Current Bulk Mode Absorption Mode Float Mode Switches from Absorption to Float Mode Switches from Float Mode back to Bulk Mode within the 8-hour limit,... -
Page 54: 10-Amp Charging Profile
Specifications 10-amp Charging Profile Table A-6 provides the specific charging parameters for the 10 Charging Profile. Table A-6 10-amp Charging Profile Parameter Name Charger Setting Maximum Bypass Current Bulk Mode Absorption Mode Float Mode Switches from Absorption to Float Mode Switches from Float Mode back to Bulk Mode within the 8-hour limit, if the Float... - Page 55 Index 2–5 AC LED 2–10 AC Loads appliances viii, 3–9 battery-operated batteries first aid when working with precautions when working with viii, 3–9 rechargeable battery chargers viii, 3–9 for rechargeable batteries 2–5 Battery LED 2–4 Bypass LED 3–8 Ceiling Fans 3–8 Cell Phones 2–9...
- Page 56 Index 3–9 Rechargeable Devices safety instructions 2–4 Select Button WA–5 serial number 2–5 Solar LED warranty WA–4 out of warranty service WA–1 terms and conditions 2–4 Wind LED Xantrex web site IX–2 975-0288-01-01...
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Page 57: Warranty And Return Information
Warranty and Return Information Warranty What does this warranty cover? This Limited Warranty is provided by Xantrex Technology Inc. ("Xantrex") and covers defects in workmanship and materials in your PowerHub 1800. This warranty period lasts for one year from the date of purchase at the point of sale to you, the original end user customer. - Page 58 Warranty and Return What proof of purchase is required? accompany the product and the product must not have been disassembled or modified without prior written authorization by Xantrex. Proof of purchase may be in any one of the following forms: •...
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Page 59: Return Procedure
Include the following: • The RMA number supplied by Xantrex Technology Inc. clearly marked on the outside of the box. • A return address where the unit can be shipped. Post office boxes are not acceptable. -
Page 60: Out Of Warranty Service
Warranty and Return Out of Warranty Service If the warranty period for your PowerHub 1800 has expired, if the unit was damaged by misuse or incorrect installation, if other conditions of the warranty have not been met, or if no dated proof of purchase is available, your unit may be serviced or replaced for a flat fee. -
Page 61: Information About Your System
❐ AC and DC wiring sizes and lengths ❐ Alarm sounding? ❐ Description of indicators on front panel ❐ Appliances operating when problem occurred ❐ Description of problem ________________________________________________________________________________ ________________________________________________________________________________ 975-0288-01-01 _________________________________ PH1800-GFP _________________________________ _________________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________... - Page 62 WA–6...
- Page 64 Xantrex Technology Inc. 1 800 670 0707 Tel toll free NA 1 360 925 5097 Tel direct 1 800 994 7828 Fax toll free NA 1 360 925 5143 Fax direct customerservice@xantrex.com www.xantrex.com 975-0288-01-01 Printed in China...
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