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Interoperability Limitations - LifeSize 220 Series Release Notes

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Interoperability Limitations

Following are the known limitations with third party products. Numbers in parentheses are used for internal
tracking.
General
A presentation sent by a far end participant in a multiway video call with a LifeSize system as the MCU
appears as black video if one of the devices in the call is configured to accept H.261 video only. To avoid this
problem, LifeSize recommends using default configuration settings for video LifeSize systems for all devices
in the call. (END-11372)
Enabling static NAT on a LifeSize system and then placing a call through a router with an application-level
gateway or protocol fixup that modifies call control traffic might result in no video and/or audio at either the
near end or far end of the call. Depending on the router, disabling static NAT on the LifeSize system might
resolve this issue. LifeSize recommends disabling fixup on the router. (END-6920)
The mute button on a third party microphone connected to the microphone input on a LifeSize system might
not function properly. For best results, use a LifeSize MicPod when connecting a microphone to the
microphone input. (END-8860)
In a three-way ISDN call with LifeSize systems and a Polycom or Tandberg device as a participant, the video
on the LifeSize system goes blank as soon as the third party device joins the call. This problem occurs only
when the call is dialed at 256 kb/s and when both participants are dialed as ISDN. Virtual multiway becomes
disabled due to the low bandwidth third party participant, forcing the video to fail. Workaround: Set both
LifeSize participants to continuous presence (Multiway Call preference set to All Callers). (END-11557)
©2005-2012 Logitech and its licensors. All rights reserved.
June 4, 2012
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