Yeastar Technology MyPBX SOHO User Manual
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Yeastar Technology MyPBX SOHO User Manual

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SOHO

User Manual

Version 7.13.0.100
Yeastar Technology Co., Ltd.

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Summary of Contents for Yeastar Technology MyPBX SOHO

  • Page 1: User Manual

    SOHO User Manual Version 7.13.0.100 Yeastar Technology Co., Ltd.

  • Page 2: Table Of Contents

    MyPBX SOHO User Manual Table of Contents 1. Introduction .................... 4 1.1 Features .................... 4 1.2 Hardware Specifications ............... 5 1.2.1 Exterior Appearance ..............5 2. System set up ..................6 2.1 Connection Drawing ................6 2.2 Connecting Ethernet Line ..............6 2.3 Supplying Power .................
  • Page 3 MyPBX SOHO User Manual 3.6.4 VLAN Settings ................71 3.6.5 DDNS Settings ................73 3.7 System Settings ................74 3.7.1 External Storage ................. 74 3.7.2 Password Settings ............... 74 3.7.3 System Prompts ................. 75 3.7.4 Date and Time ................76 3.7.5 Backup and Restore..............

  • Page 4: Introduction

    MyPBX SOHO User Manual 1. Introduction MyPBX —An IP-PBX for Small Businesses/Home Office MyPBX is a standalone embedded hybrid PBX for small businesses and remote branch offices of larger organizations. MyPBX also offers a hybrid solution (a combination of VoIP applications using legacy telecom equipment) alternative for enterprises who are not yet ready to migrate to a complete VoIP solution.

  • Page 5: Hardware Specifications

    MyPBX SOHO User Manual 1.2 Hardware Specifications 1.2.1 Exterior Appearance Front Side ① ② ③ ④ ⑤ Figure 1-1 MyPBX Front Panel Picture Identifying Green LED：Indicates the power connection is normal. ① Green LED：Indicates the server system is in working order ②...

  • Page 6: System Set Up

    MyPBX SOHO User Manual Figure 1-2 MyPBX Back Side Picture 2. System set up 2.1 Connection Drawing PSTN PSTN Ports Provider Route Ports Soft Normal Phone Phone Phone Figure 2-1 2.2 Connecting Ethernet Line MyPBX provides two 10/100M Ethernet ports with RJ45 interface and LED indicator.

  • Page 7: Supplying Power

    MyPBX SOHO User Manual 2.3 Supplying Power MyPBX utilizes the high-performance switch power supply, which supplies the required power for the unit. AC Input: 100~240V DC Output: 12V, 1A Please follow the steps below to connect the MyPBX unit to a power outlet: 1.

  • Page 8: Managing Mypbx

    MyPBX SOHO User Manual 3. Managing MyPBX 3.1 Administrator Login From your web browser, input the IP address of the MyPBX server. If this is the first time you are configuring MyPBX, please use the default settings below: IP Address: http://192.168.5.150...

  • Page 9: Status Monitor

    MyPBX SOHO User Manual 3.2 Status Monitor 3.2.1 Line Status Figure 3-2 MyPBX Status Description: Extensions: : Extension is unregistered : Extension is idle 3） : Extension is ringing 4） : Extension is busy in a call Trunks: VOIP Trunk: Status Unregistered: Trunk registration failed.

  • Page 10: Basic

    MyPBX SOHO User Manual Idle: The port is idle. Busy: The port is in use. Disconnected: The port hasn‟t connected the PSTN line. More detail message, please refer to the LED identifying of front panel. BRI Trunk: Status Ok: The ports connect correctly.
  • Page 11 MyPBX SOHO User Manual On the administration page of FXS extensions, click „Edit‟ on the extension that you want to edit, and modify the following information on the popup window 1) General · Extension The numbered extension, i.e. 1234, that will be associated with this particular User / Phone.
  • Page 12 MyPBX SOHO User Manual · Pickup Group If this extension belongs to a pickup group, any calls that ring this extension can be picked up by other extensions in the same pickup group by dialing the Call Pickup feature code (default *4).
  • Page 13 MyPBX SOHO User Manual Figure 3-4 3.3.1.2 VOIP Extension A VOIP extension is an SIP/IAX Account that allows an IP Phone or an IP Soft- Phone client to register on MyPBX. 1. Add VOIP Extension Go to Extensions  VOIP Extensions  Create New Extension 1) General ·...
  • Page 14 MyPBX SOHO User Manual Extension type: SIP,IAX or SIP/IAX. SIP – Identifies whether the extension sends and receives calls using the VoIP protocol SIP. IAX - Identifies whether the extension sends and receives calls using the VoIP protocol IAX. · Extension The numbered extension, i.e.
  • Page 15 MyPBX SOHO User Manual This setting should be used when the system is using a public IP address, communicating with devices hidden behind a NAT device (such as a broadband router). If you have one-way audio problems, you usually have problems with your NAT configuration or your firewall's support of SIP and/or RTP ports.
  • Page 16 MyPBX SOHO User Manual which can be used to access voicemail and extension recordings. Users may login to the MyPBX User Web interface by using their extension number and voicemail PIN # as the login and password respectively. .Ring Out Check this option if you want to custom the ring time.
  • Page 17 MyPBX SOHO User Manual Figure 3-5 www.yeastar.com Page 17...

  • Page 18: Trunk

    MyPBX SOHO User Manual 2. Add Multiple Extensions Go to Extensions  VOIP Extensions  Add Multiple Extensions. 1) Choose the number of extensions that you would like to create. 2) Choose the type of extension that you would like to create.
  • Page 19 MyPBX SOHO User Manual Figure 3-7 3.3.2.1 Analog Trunk (FXO) 1. Edit Analog Trunk (FXO) On the analog Trunk administration page, click „Edit‟ on the selected trunk and modify its properties in the popup window: 1）General · Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc.
  • Page 20 MyPBX SOHO User Manual will encounter random hang-ups · Busy Pattern If Busy Detection is enabled, it is also possible to specify the cadence of your busy signal. In many countries, it is 500msec on, 500msec off. Without Busy Pattern specified, MyPBX will accept any regular sound-silence pattern that repeats <Busy Count>...
  • Page 21 MyPBX SOHO User Manual Figure 3-8 3.3.2.2 BRI Trunk 1. Edit BRI Trunk 1）General · Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. Ex: 'BriTrunk1' · Signaling Signaling method. BRI-CPE: ISDN BRI in TE mode and Point to Point.
  • Page 22 MyPBX SOHO User Manual · PRI Dial Plan Sets an option required for some (rare) switches that require a dial plan parameter to be passed. This option is ignored by most BRI switches. It may be necessary on a few pieces of hardware. This option can almost always be left unchanged from the default.
  • Page 23 MyPBX SOHO User Manual · Echo Cancellation Echocancel Obviously this disables or enables echo cancellation, it is recommended to not turn this off. · Hide CallerID If you want others to see your CID, please disable this option. · Codec You can choose alaw or ulaw codes.
  • Page 24 MyPBX SOHO User Manual Figure 3-9 3.3.2.3 VOIP Trunk . Add SIP Trunk Input correct SIP information (provide by VOIP provider). Inaccurate information will prevent the trunk from registering. 1) General setting · Type SIP – Identifies whether the trunk sends and receives calls using the VoIP protocol SIP ·...
  • Page 25 MyPBX SOHO User Manual .Domain VoIP provider‟s server domain name . · Username Username of SIP account . Used for SIP trunk registration. .Authorization name Used for SIP authentication. Leave this blank if not required. · Password Password of SIP account .
  • Page 26 MyPBX SOHO User Manual · Associated Extension The extension make call out via BRI Trunk will display the associated DOD. Figure 3-10 Note: the maximum amount of VOIP trunk is 64. 3.3.2.4 Service Provider 1. Add Service Provider To Create the Service provider definition you need to complete the following VoIP fields.

  • Page 27: Outbound Routes

    MyPBX SOHO User Manual · Hostname/IP Service provider‟s hostname or IP address. Note: 5060 is the standard port number used by SIP protocol. Don‟t change this part if it is not required. · Maximum Channels Controls the maximum number of outbound channels (simultaneous calls) that can be used on this trunk .
  • Page 28 MyPBX SOHO User Manual Figure 3-12 3.3.3.1 New Outbound Route Click „New Outbound Route‟ and fill in the corresponding information in the popup window. 1）General · Route Name Name of this Outbound Route . Ex: 'Local' or 'Long Distance' etc.
  • Page 29 MyPBX SOHO User Manual followed by a 3-digit area code, and then 6 digit number. · Strip digits from front Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed. For example, if users must press 0 before dialing a phone number, one digit should be stripped from the dial string before the call is placed.

  • Page 30: Auto Provision

    MyPBX SOHO User Manual Figure 3-13 Note: the maximum amount of outbound route is 64. 3.3.3.2 Delete Outbound Route Click „Delete‟ on selected trunk to delete it. 3.3.4 Auto Provision The Auto Provision sub menu provides users a method to Auto Provision IP Phone after the Express Setup process.
  • Page 31 MyPBX SOHO User Manual Add New Phone have two modes, Add New phone in webpage and Upload the IP Phone‟s configure file. 1. Add new phone via webpage Click „Create New Phone‟ and fill in the corresponding information in the popup window.
  • Page 32 MyPBX SOHO User Manual Figure 3-14 2. Upload the IP Phone’s configure file to add new phone Click „Upload a file‟ and choose the configure file in the popup window. Note: the file format must be .cfg 3.3.4.2 Phone Book You can store your contacts here.
  • Page 33 MyPBX SOHO User Manual · Email Input the email of this contact. Only works with snom phone. · Birthday Input the birthday of this contact. Only works with snom phone. · First Name Input the first name of this contact. Only works with snom phone.

  • Page 34: Inbound Call Control

    MyPBX SOHO User Manual 3.4 Inbound Call Control 3.4.1 IVR When there‟s an inbound call aims at Auto Attendant, MyPBX will play an IVR recording and route the caller to the requested destination (for example, „Welcome to XX company, for sales press 1, for technical support press 2, for operator press 0, etc‟).
  • Page 35 MyPBX SOHO User Manual Figure 3-15 3.4.1.1 Create IVR Click „Create New IVR‟. 1）General · Number MyPBX treats IVR as an extension; you can dial this extension number to reach the IVR. · Name A name for the IVR · Prompt The prompt recording that will be played when this IVR is reached.
  • Page 36 MyPBX SOHO User Manual 2）Key Press Events A list of actions that can be performed depending on the digit dialed by the user . · Time Out Defines the timeout action . A timeout occurs after the IVR prompt has finished playing for the number of times specified by the 'Repeat Count' field.

  • Page 37: Queues

    MyPBX SOHO User Manual 3.4.1.2 Delete IVR Select the item that you would like to remove and press the „Delete‟ button. 3.4.2 Queues Call Queues give users (i.e. call centers) an efficient means to have their calls answered in the order they were received to deliver top tier customer service.
  • Page 38 MyPBX SOHO User Manual 3) Caller Position Announcements · Announce Position Announce position of caller in the queue · Announce Hold Time Enabling this option causes MyPBX to announce the hold time to the caller periodically based on the frequency timer. Either yes or no; hold time will not be announced if <1 minute.
  • Page 39 MyPBX SOHO User Manual Announcement played to the Agent prior to bridging in the caller. · Join Announcement Announcement played to callers once prior to joining the queue. · Retry The number of seconds we wait before trying all the phones again.
  • Page 40 MyPBX SOHO User Manual Figure 3-17 Note: the maximum amount of queues is 16. www.yeastar.com Page 40...

  • Page 41: Custom Prompts

    MyPBX SOHO User Manual 3.4.3 Custom Prompts 1. Record new Prompt The administrator can use this screen to record custom prompts by doing the following: 1）Click „Record New Custom Prompt‟ 2) Input the desired file name on the popup window and choose an extension to call for recording (such as 500).
  • Page 42 MyPBX SOHO User Manual Figure 3-20 3.4.4.1 Create Ring Group Click „New Ring Group‟ to enter into the Manage Ring Groups page 1）General · Ring Group Name This option defines a name for this group, i.e. „Sales‟. „Ring Group Name‟ is a label to help you identify this group in the group list.

  • Page 43: Inbound Routes

    MyPBX SOHO User Manual 2) Ring Group Members An extension can be made a member of this ring group by moving it into the „Selected‟ box. 3) Destination If No Answer When all members on this group fail to answer the call, system will handle the call according to the selected destination.
  • Page 44 MyPBX SOHO User Manual office hours or outside office hours. Figure 3-22 3.4.5.1 Create Inbound Route Click „New Inbound Route‟ to enter to the Manage Inbound Routes page. 1）General · Route Name A name for this inbound route. Ex: 'pstncallin' etc.
  • Page 45 MyPBX SOHO User Manual Example 1: NXXXXXX will match any 7 digits phone number. Example 2: 1NXXNXXXXX will match a phone number starting with a 1, followed by a 3-digit area code, and then 6 digit number. · Extension Define the extension for DID number. This field is only valid when you use BRI, SIP, SPS or SPX trunk for this inbound router.
  • Page 46 MyPBX SOHO User Manual Route the incoming calls to end calls, System will auto hang-up the call. · Extension Route the incoming calls to a specific extension. · Voicemail Route the incoming calls to extension‟s voicemail. · IVR Route the incoming calls to a specific IVR.
  • Page 47 MyPBX SOHO User Manual Figure 3-23 Note: the maximum amount of inbound route is 64. www.yeastar.com Page 47...

  • Page 48: Blacklist

    MyPBX SOHO User Manual 3.4.5.2 Delete Routes Select the item you would like to remove and click „Delete‟ key. 3.4.6 Blacklist Blacklist is used to block an incoming/outgoing call. If the number of incoming/outgoing call is registered in the number blacklist, the caller will hear the following prompt: “The number you have dialed is not in service.

  • Page 49: Internal Settings

    MyPBX SOHO User Manual 3.5 Internal Settings 3.5.1 Options 1) General · Ring Timeout Number of seconds to ring a device before handling the call as per the extension‟s Follow Me settings . Default value is 30s. .MAX call duration The absolute maximum amount of time permitted for a call.

  • Page 50: Business Hours

    MyPBX SOHO User Manual 2) Extension Preferences · User Extensions The default value is 500 to 616 · Ring Group Extensions The default value is 620 to 629 · Paging Group Extensions The default value is 630 to 639 · Conference Extensions The default value is 640 to 659 ·...

  • Page 51: Feature Codes

    MyPBX SOHO User Manual closed for the device whatever the general setting is. · Disable Office closed timing By dialing *089 (*089 is default setting) on an extension will disable the Office Closed Timing. 3) Define Office Hours You can setup the business hours here.
  • Page 52 MyPBX SOHO User Manual Users may transfer an incoming call by dialing *3 on their phone (*3 is default setting). · Blind Transfer Users may blind transfer an incoming call by dialing *03 on their phone (*03 is default setting).
  • Page 53 MyPBX SOHO User Manual · Enable Forward All Calls Users may enable always forward by calling *71 on their phone (*71 is default setting) · Disable Forward All Calls Users may disable always forward by calling *071 on their phone (*071 is default setting) ·...

  • Page 54: Sip Settings

    MyPBX SOHO User Manual Figure 3-28 3.5.4 SIP Settings 1) General · UDP Port Port use for sip registrations, Default is 5060. · TCP Port Port use for sip registrations, Default is 5060. · TLS Port Port use for sip registrations, Default is 5061.
  • Page 55 MyPBX SOHO User Manual · RTP Port End End of RTP port range · DTMF Mode Set default mode for sending DTMF. Default setting: rfc2833 · Max Registration/Subscription Time Maximum duration (in seconds) of a SIP registration . Default is 3600 seconds.
  • Page 56 MyPBX SOHO User Manual · External IP Address The IP address that will be associated with outbound SIP messages if the system is in a NAT environment . · External Host Alternatively you can specify an external host, and the system will perform DNS queries periodically.
  • Page 57 MyPBX SOHO User Manual transmission of voice packets over a network or the Internet. u-law: A PSTN standard codec, used in North America, that provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call.

  • Page 58: Voicemail Settings

    MyPBX SOHO User Manual Figure 3-29 3.5.5 Voicemail Settings 1) General Voicemail Settings · Max Messages per Folder Set the maximum number of messages that can be stored in a single voicemail box. · Max Message Time Set the maximum length of a single voicemail message.
  • Page 59 MyPBX SOHO User Manual If this option is enabled, the Caller ID of the party that left the message will be played back before the voicemail message begins playing. · Announce Message Duration If this option is set, the duration of the message in minutes will be played back before the voicemail message begins playing.

  • Page 60: Disa

    MyPBX SOHO User Manual Figure 3-30 3.5.6 DISA DISA (Direct Inward System Access) allows someone calling in from outside the telephone switch (PBX) to obtain an „internal‟ system dial tone and make calls as if they were using one of the extensions attached to the telephone switch. To use DISA, a user calls a DISA number, which invokes the DISA application.
  • Page 61 MyPBX SOHO User Manual Figure 3-31 To add a new DISA application, click the New DISA button. Figure 3-32 1) General · DISA Name www.yeastar.com Page 61...

  • Page 62: Conferencing

    MyPBX SOHO User Manual Give this DISA application a name to help you identify it. · PIN # The password for this DISA . · Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number.
  • Page 63 MyPBX SOHO User Manual into speakerphone mode. Please note that this section is for configuring paging groups. If you would like to configure Intercom settings, please open the Other Settings -> Feature Codes screen. This feature is supported by the following SIP phones: Yealink's T28, T26, T22, T20, T10T, T9CM.

  • Page 64: Pin User

    MyPBX SOHO User Manual Figure 3-35 Note: the maximum amount of paging groups is 16.Each includes 20 members at most. 3.5.9 PIN User PIN User are used to manage lists of PINs that can be used to access restricted features such as Outbound Routes. If user use PIN User call out, system will auto record the PIN in the call detail records.

  • Page 65: Speed Dial Settings

    MyPBX SOHO User Manual making any external call. · Name A character-based name for this PIN list, i.e. „YeastarPIN‟ · PIN List Enter a list of one or more PINs, One PIN per line. · Available Outbound Routes The outbound routes which can be used by the pin user.

  • Page 66: Music On Hold Prompts

    MyPBX SOHO User Manual number is *99.You can use an extension with any type to dial *99123, then it will call to number 5503305. Note: Don‟t forget to add the outbound dial prefix if you would like to dial the speed dial number through trunk.

  • Page 67: Network Settings

    MyPBX SOHO User Manual 3.6 Network Settings 3.6.1 LAN Settings · DHCP If this option is set, MyPBX will use DHCP to get an available IP address from your local network. Not recommended. · Enable SSH This is the advance way to access the device, you can use the putty software to access the device.

  • Page 68: Firewall

    MyPBX SOHO User Manual Figure 3-39 3.6.2 Firewall Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets. All messages entering or leaving the intranet pass through the firewall, which examines each message and blocks those that do not meet the specified security criteria.
  • Page 69 MyPBX SOHO User Manual Initial port should be on the left and end port should be on the right. The end port must be equal to or greater than start port. · IP The IP address for this rule . The format of IP address is: IP/mask Ex: 192.168.5.100/255.255.255.255 for IP 192.168.5.100...
  • Page 70 MyPBX SOHO User Manual connection to port 8022 can be handled per minute, the eleventh connection will be refused directly. Figure 3-41 4) SIP Defense · Port The port used for SIP protocol. · Protocol Choose the protocol need to be protect, etc: UDP.

  • Page 71: Dhcp Server

    MyPBX SOHO User Manual access, port used for HTTP access and port sued for CGI access. 3.6.3 DHCP Server Dynamic Host Configuration Protocol (DHCP) is a network protocol that enables a server to automatically assign an IP address to a computer from a defined range of numbers (i.e., a scope) configured for a given network.
  • Page 72 MyPBX SOHO User Manual · VLAN IP Address Set the IP Address for MyPBX VLAN over Lan. · VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Lan. · Default Gateway Set the Default Gateway for MyPBX VLAN over Lan ·...

  • Page 73: Ddns Settings

    MyPBX SOHO User Manual 3.6.5 DDNS Settings DDNS(Dynamic DNS) is a method / protocol / network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a Domain Name System (DNS) name server to change, in real time, the active DNS configuration of its configured hostnames, addresses or other information.

  • Page 74: System Settings

    MyPBX SOHO User Manual 3.7 System Settings 3.7.1 External Storage The External Storage feature is used to extend storage space. Once configured, the files (voicemail, call recording files, CDR files) created before the configured days will be moved to the Net-Disk.

  • Page 75: System Prompts

    MyPBX SOHO User Manual Figure 3-47 3.7.3 System Prompts MyPBX have prompts of many languages. You can download the appropriate language you need. Note: Auto-detection is highly recommended. But if you prefer to download via HTTP or TFTP server, please contact the local dealer for the prompts.

  • Page 76: Date And Time

    MyPBX SOHO User Manual 3.7.4 Date and Time Set the date and time for MyPBX. Figure 3-49 www.yeastar.com Page 76...

  • Page 77: Backup And Restore

    MyPBX SOHO User Manual 3.7.5 Backup and Restore Figure 3-50 3.7.6 Reset and Reboot · Reboot System Warning: Rebooting the system will terminate all active calls! · Reset to Factory Defaults Warning: A factory reset will erase all configuration data on the system.

  • Page 78: Firmware Update

    MyPBX SOHO User Manual Figure 3-51 3.7.7 Firmware Update Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL. Enter your TFTP Server IP address and firmware file location, then click start to update the firmware.

  • Page 79: Reports

    MyPBX SOHO User Manual Figure 3-52 3.8 Reports 3.8.1 Call Logs The call Log captures all call details, including call time, caller number, callee number, call type, call duration, etc. An administrator can search and filter call data by call time, call type and call duration and can also export CDR data to a CSV file.

  • Page 80: System Logs

    MyPBX SOHO User Manual Figure 3-53 3.8.2 System Logs You can download and delete the system logs of MyPBX. Options · Enable Hardware Log Save the infomation of hardware; (up to 4 log files) · Enable Normal Log Save the prompt information; (up to 16 log files) ·...
  • Page 81 MyPBX SOHO User Manual Information about hostname, MAC address, IP address, gateway, Primary DNS and Secondary DNS. Disk Usage: Disk usage information. Memory Usage: Memory usage information . Figure 3-54 www.yeastar.com Page 81...

  • Page 82: Access Mri

    MyPBX SOHO User Manual 4. Access MRI MRI (MyPBX Recording Interface).Users may access MRI by logging into the MRI web interface with their username (extension number) and voicemail password. 4.1 Allow users to access MRI The extension‟s „User Web Interface‟ option must be checked before the associated user can log into MRI.
  • Page 83 MyPBX SOHO User Manual 4.2 User login Users can access the MRI web interface by navigating to the MyPBX IP address using a web browser. If you are unsure of this address, please contact your network administrator. Figure 4-2 4.3 Voicemail Users can check, delete, move and download voicemail files here.
  • Page 84 MyPBX SOHO User Manual Figure 4-3 4.4 Record Users can play, delete and download recorded files here. Figure 4-4 4.5 Voicemail Settings · Voicemail password: new voicemail box password. · Enter again to confirm: confirm new voicemail box password. · Email Address: Email address use to receive the voicemail or Fax.
  • Page 85 MyPBX SOHO User Manual 'Voicemail Settings') have been properly configured before using this feature. · Enable Voicemail Check this box if the user should have a voicemail account. · Enable Send Voicemail Once enabled, the voicemail or Faxex will be sent to email as an attachment.

  • Page 86: Use Mypbx

    MyPBX SOHO User Manual 5. Use MyPBX PSTN PSTN Lines Provider Route Lines Soft Normal Phone Phone Phone 5.1 Make outbound call To make an outbound call, we need to add trunk first. There are five types of VoIP Trunk: ·...

  • Page 87: Sample Routing Via Pstn Trunk

    MyPBX SOHO User Manual phone lines. 5.1.1 Sample Routing via PSTN Trunk Let‟s route all inside extensions through an analog trunk by dialing 9. In Outbound Routes, add a new outbound route as below. Figure 5-1 www.yeastar.com Page 87...

  • Page 88: Sample Routing Via Voip Trunk

    MyPBX SOHO User Manual As we can see from the outbound route of „pstnout‟, all phone numbers starting with 9 will have their first digit stripped off (digit 9) and will be sent to the PSTN (port 1-2). After we have configured the above, we can dial 9 + local number to dial out via a PSTN line.
  • Page 89 MyPBX SOHO User Manual Figure 5-2 2. Add Outbound Routes As we can see from the Outbound Route of „voipout‟, all phone numbers starting with 0 will have their first digit stripped off (digit 0) and will be sent to the SIP Trunk.
  • Page 90 MyPBX SOHO User Manual Figure 5-3 Now that we have added two outbound dialing rules, any call starting with 9 will be routed to the PSTN, and any number starting with 0 will be routed to the SIP Trunk. www.yeastar.com...

  • Page 91: Incoming Call

    MyPBX SOHO User Manual 5.2 Incoming call 5.2.1 Sample Routing to an IVR Let‟s configure an incoming call to route to the IVR. In the IVR itself, let‟s configure digit 0 to route the call to extension 500, and digit 1 to route the call to extension 501.
  • Page 92 MyPBX SOHO User Manual Figure 5-4 2. Add Inbound Routes As we can see from the Inbound Route of „allin‟, all incoming calls will be sent to the IVR. www.yeastar.com Page 92...
  • Page 93 MyPBX SOHO User Manual Figure 5-5 www.yeastar.com Page 93...

  • Page 94: Appendix A Faq

    MyPBX SOHO User Manual APPENDIX A FAQ Q1. How to Register SIP device？ 1) Register SIP soft phone Download the x-lite softphone from counterpath website http://www.counterpath.com/ After install the x-lite, right click the panel and select the SIP Account setting and then configure it.

  • Page 95: Appendix B How To Configure Autobackup

    MyPBX SOHO User Manual doing this. Step 4: Login to the device with the username „admin‟ and the password „password‟, in order to begin reconfiguring the device. APPENDIX B How to Configure Autobackup Before Autobackup can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine.
  • Page 96 MyPBX SOHO User Manual Step 3 Configure Autobackup settings on MyPBX to Figure B-2 Figure B-2 Autobackup Setting Net-Disk Host/IP: Change this to the IP address of the computer where backup files will be stored. Net-Disk Share Name: Change this to the name of the shared folder where backups will be stored.

  • Page 97: Appendix C How To Configure Nat Setting

    MyPBX SOHO User Manual Figure B-3 Autobackup setting succeed APPENDIX C How to Configure NAT setting When MyPBX is behind a NAT(firewall),you need to configure NAT setting on MyPBX if you want to use a remote extension. Please follow section 1 or 2 below depending on your network configuration.
  • Page 98 MyPBX SOHO User Manual Figure C-1 Assuming that your router‟s host address is yeastar.3322.org, your local network is from 192.168.5.1-192.168.5.254, and the subnet Mask is 255.255.255.0, the MyPBX network settings should configured like Figure Figure C-2 MyPBX Network setting 2. If MyPBX has a public IP, (i.e. is connected directly to your internet service...

  • Page 99: Appendix D How To Use Auto Provision

    MyPBX SOHO User Manual Next, you should configure the NAT settings according to Figure C-4 Figure C-4 External IP Address: The public IP address of MyPBX External Host: Leave this blank if no domain has been configured External Refresh Interval: Leave this blank...
  • Page 100 MyPBX SOHO User Manual Figure D-1 Step2. Enable DHCP Server on MyPBX. Login MyPBX web interface, System Settings  DHCP Server  Enable DHCP Server. Figure D-2 www.yeastar.com Page 100...
  • Page 101 MyPBX SOHO User Manual Step3. Configure phones on MyPBX auto-provision page. 1. Login MyPBX web interface, Basic  Auto Provision  Create New Phone. Figure D-3 2. Fill in the phone detail message on the pop-up windows. Input IP Phone‟s MAC address, configure Name, Call waiting, Line, Extension, Label, Line active for the phone.

  • Page 102: Appendix E How Do I Configure Distinctive Ring Tones

    MyPBX SOHO User Manual Figure D-4 Step4. Turn on the power and connect the network cable to IP Phone. Remark: The factory default setting of DHCP for IP Phone is enable, so you can skip this step to step 5.
  • Page 103 MyPBX SOHO User Manual Figure E-1 Step2. Configure the „Distinctive Ringtone‟ on MyPBX. MyPBX web interface, Inbound Routes  Edit Inbound Route, fill in the Internal Ringer Text on „Distinctive Ringtone‟. www.yeastar.com Page 103...
  • Page 104 MyPBX SOHO User Manual Figure E-2 Step3. Finish. www.yeastar.com Page 104...

  • Page 105: Appendix F How To Use Did

    MyPBX SOHO User Manual APPENDIX F How to Use DID Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a feature offered by telephone companies for use with their customers' private branch exchange (PBX) systems. In DID service the...
  • Page 106 MyPBX SOHO User Manual X: Any Digit from 0-9 Z: Any Digit from 1-9 N: Any Digit from 2-9 [12345-9] : Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The „.‟ Character will match any remaining digits. For example, 9011. will match any phone number that starts with 9011, excluding 9011 itself.
  • Page 107 MyPBX SOHO User Manual Figure F-2 Example 2: Step1: You set the DID number (6001-6099 in this example). Step2: You set the Extension (6001-6099 in this example). The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099(number 6001 to extension 6001, number 6002 to extension 6002).
  • Page 108 MyPBX SOHO User Manual Figure F-3 www.yeastar.com Page 108...

  • Page 109: Appendix G How To Use Blf Key To Choose The Pstn Line

    MyPBX SOHO User Manual APPENDIX G How to Use BLF Key to Choose the PSTN line. MyPBX allows you to choose the specific PSTN line to make outbound call by pressing the BLF key on the IP Phone. Follow the steps to do the configuration with your Yealink phone 1.

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