VeriFone TRANZ 460 Reference Manual
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VeriFone TRANZ 460 Reference Manual

Fdc retail/debit purchasing card
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TRANZ 460
FDC Retail/Debit Purchasing Card Reference Manual
Application Version FRET462
VeriFone Part Number 25445, Revision C
Manual Revision 1.0

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Summary of Contents for VeriFone TRANZ 460

  • Page 1 TRANZ 460 FDC Retail/Debit Purchasing Card Reference Manual Application Version FRET462 VeriFone Part Number 25445, Revision C Manual Revision 1.0...
  • Page 2 No part of this manual may be copied, distributed, stored in a retrieval system, translated into any human or computer language, transmitted, in any form or by any means, without the prior written consent of VeriFone, Inc. Publications are not stocked at the address given above. Requests for VeriFone publications should be made to your VeriFone representative.

  • Page 3: Table Of Contents

    Hardware Features................... 3-7 Display Panel ..................3-7 Cardreader ..................3-7 Keypad ....................3-7 FDC TRANZ 460 Overlay..............3-8 Maintenance ..................... 3-8 Cleaning ..................... 3-8 Returning the TRANZ 460 Terminal for Service ....... 3-8 Troubleshooting..................3-9 Terminal Specifications ................3-11 Accessories ....................3-11...
  • Page 4 Table of Contents 4. General Programming Entering the General Programming Mode ..........4-1 Review a Field ................... 4-1 Change a Field .................. 4-1 Setting the Calendar/Clock ..............4-2 "Emptying" a Field..................4-3 Entering Alphanumeric Characters ............4-3 Copying or Downloading Data to Another Terminal ....... 4-4 Fraud Control Programming..............
  • Page 5 7. Terminal Functions Item Review....................7-1 Totals Review................... 7-3 Demo Mode....................7-4 Print Options..................... 7-5 8. Accessories Appendix A. TRANZ 460 Integral Printer Paper Detect .................... A-1 Specifications ................... A-1 Appendix B. PINpad 101 Device Introduction ....................B-1 PINpad Device Components..............B-1 Display ....................
  • Page 6 Appendix E. ZONTALK Download Parameters Data Type Codes ..................E-1 Memory Locations ..................E-2 Appendix F. TRANZport 232 Introduction ....................F-1 Unpacking....................F-1 Typical Installation ................F-2 DIP Switch Setting ................F-3 Testing the TRANZ 460/TRANZport 232 Connection ....... F-4 Specifications ................... F-4...
  • Page 7 Table of Contents Appendix F. TRANZport 232 (cont’d.) Physical....................F-4 Environmental ..................F-4 Power ....................F-4 Port Configurations................... F-4 TRANZport 232 Kit ................F-5 Service ....................F-5 Glossary Index...

  • Page 9: Introduction

    Unique features of the TRANZ 460 are its compact design allowing hand-held operation, and an integral roll printer. The TRANZ 460 terminal operates on an external power supply. This TRANZ 460 application is similar to the FDC TRANZ 380 Retail Debit Purchasing Card application.

  • Page 10: Integral Printer

    FDC Retail/Debit Purchasing Card Reference Manual Integral Printer The TRANZ 460 terminal supports an integral roll printer for printing receipts and reports. This application allows you to program a unique merchant header of up to six lines for your receipts. Appendix A provides printer details as well as sample receipts and reports.

  • Page 11: Features And Transactions Summary

    Following is a list of new features that have been added to the FDC Retail/Debit Purchasing Card application. The application runs on a TRANZ 460 terminal. All receipts and reports are modified to conform to the TRANZ 460 terminal’s 24-column format. The Virtual Private Line (VPL) communications feature is now enabled through Host setup.
  • Page 12 Card ranging includes the option for the Retail Terms prompt. • The application performs expiration date checking for expired cards. • A setup option allows you to customize the idle prompt. • Demo Mode simulates the communications process and host response. 2 - 2 TRANZ 460 Terminal...

  • Page 13: Terminal Transactions Summary

    Code 7 = Printer/PINpad Device Type Code 8 = Change Idle Prompt Code 9 = Clear Batch Code 0 = Card Type Label BLUE KEY + 5 Print (item, totals and reprint) BLUE KEY + 6 Display Current Time TRANZ 460 Terminal 2 - 3...
  • Page 14 FDC Retail/Debit Purchasing Card Reference Manual 2 - 4 TRANZ 460 Terminal...

  • Page 15: Tranz 460 Terminal

    Unpacking Carefully inspect the shipping carton and its contents for shipping damage. If the TRANZ 460 is damaged, file a claim immediately with the shipping company or carrier and notify VeriFone. Do not use a damaged terminal. 1. Remove all of the items from the carton. You should have: •...

  • Page 16: Loading/Unloading A Ribbon Cassette In The Printer

    FDC Retail/Debit Purchasing Card Reference Manual Figure 3-2. TRANZ 460 Components Note: If your TRANZ 460 terminal operates ribbonless, disregard the following steps. Loading/Unloading a Ribbon Cassette in the Printer If a ribbon cassette is not already loaded in the printer, or if a new cassette is required, perform the following steps: 1.

  • Page 17: Installation

    DVM, provided the printer port on that device is compatible with VeriFone equipment. Follow these steps to connect your TRANZ 460 terminal to the printer and to the DVM device. Refer also to Appendix F, TRANZport 232 , for more complete details of the various serial interface and power cables available to install your DDOV TRANZ 460 terminal.

  • Page 18: Dtr/Rts Switch And Power Connections

    2. Plug one end of the power pass-thru cable into the Power In connector on the TRANZ 460. Plug the other end of this cable into the connector labeled POWER OUT on the TRANZport 232. Plug the TRANZ 460 power pack into the connector labeled POWER IN on the TRANZport 232.

  • Page 19: Telephone Connection

    3. TRANZ 460 Terminal On/Feed Switch On/Off Switch Figure 3-8. TRANZ 460 Battery Switch Note: Because the power on/off switch is the only way the terminal can be completely powered down, set it to "off" and then "on" again any time you wish to reset the terminal (for example, during the software development stage).

  • Page 20: Loading The Printer With Paper

    6. Replace the printer mechanism cover on the terminal, making sure the paper is free to feed through the opening on the top of the cover. On/Feed Key Figure 3-11. Loading the Printer with Paper 3 - 6 TRANZ 460 Terminal...

  • Page 21: Hardware Features

    It displays fully-formed numerals, letters and punctuation symbols. Figure 3-12. TRANZ 460 Display Panel Cardreader The TRANZ 460 features an ISO Track 2 or optional Track 1 cardreader (slot on the right-hand side) for reading the magnetic stripe data on most major credit, private and debit cards.

  • Page 22: Maintenance

    Always apply the cleaner to the cloth before cleaning the terminal. Returning the For replacement or repair of your TRANZ 460 terminal, call the toll free TRANZ 460 Terminal number given below. Be sure to mention the serial number found on the bottom of your terminal.

  • Page 23: Troubleshooting

    These troubleshooting guidelines identify various problems and the appropriate corrective action. If you have problems operating your TRANZ 460 terminal, read these troubleshooting examples. If your problem persists, or if it is not listed here, call the VeriFone Customer Support Hot Line listed above. Error Messages Appendix D of this manual lists the different prompts and error messages that may appear on the display panel.
  • Page 24 If key beep works, make sure you are entering the correct data. 3. Run the Keypad Test described in Section 4 of the TRANZ 460 Reference Manual to ensure the keypad components are working properly.

  • Page 25: Terminal Specifications

    Shipping Weight: Approximately 4 lb Accessories Part Number Description Direct Download Cable 00764-XX TRANZ 460 to IBM PC or compatible personal computer 00765-XX TRANZ 460 to IBM AT or compatible personal computer 10600-XX TRANZ 460 to TRANZ 460 10602-XX Adapter, mini 8 DIN (used with pn 10600-XX)
  • Page 26 Programming P006-205-00 TCL Programming Package Languages 00368-01 TCL Programmer’s Manual (manual only) 10016 TCLOAD Manual and diskette Reference Manuals 10768-01 ZONTALK 2000 Reference Manual 10664 TRANZ 420 Programmer’s Manual 12412 TRANZ 460 Reference Manual 3 - 12 TRANZ 460 Terminal...

  • Page 27: General Programming

    4. General Programming The TRANZ 460 terminal allows you to: • Review a field • Move to another field • Change it if necessary • Display your new programmed data Entering the General Programming Mode To enter the general programming mode, press BLUE + 7. The terminal...

  • Page 28: Setting The Calendar/Clock

    Fraud Control. Setting the Calendar/Clock You can set the calendar/clock after unpacking your new TRANZ 460 terminal. The calendar/clock will not copy when you perform a terminal-to-terminal application copy.

  • Page 29: Emptying" A Field

    Keys to Press Press the [2] key Press the [2] key Press the [ALPHA] key once Press the [2] key Press the [ALPHA] key twice. Press the [2] key. Press the [ALPHA] key three times. TRANZ 460 Terminal 4 - 3...

  • Page 30: Copying Or Downloading Data To Another Terminal

    Copying or Downloading Data to Another Terminal Downloading is the process of copying data from one computer or terminal to another. VeriFone supports direct downloading which lets you quickly copy an application from one terminal to another, using the proper download cable.

  • Page 31: Eliminating "Programing Error

    If your terminal displays a "PROGRAMING ERROR" message, you have two options to attempt recovery: 1. Press the [3] and [5] keys simultaneously. The TRANZ 460 recalculates the check sum digit that may be the cause of the "PROGRAMMING ERROR." A new download of the application is not necessary.
  • Page 32 If you do not wish to password-protect a particular transaction, enter a "0" in the corresponding position. For example, to turn on password protection for Sale and Void transactions, enter the string in Memory Location 0859 like this: 0859=100100000000 4 - 6 TRANZ 460 Terminal...

  • Page 33: Programming The Terminal For Use

    If this is an FDC "public port" number, add "LØ" or "XØ" at the end of the telephone number. For example, if the local "public port" number is 123-4567, you must key in "1234567LØ" or "1234567XØ." TRANZ 460 Terminal 5 - 1...

  • Page 34: Account Range Tables

    The number you enter here determines the field between 0043 and 0062 in which the card range will be stored. If you enter "1", the entire account range will be stored in field 0043. 5 - 2 TRANZ 460 Terminal...

  • Page 35: Normal Entries For All Card Types

    9 9 9 9 9 9 9 9 9 9 9 9 9 9 X X X 9 9 9 9 Card Type Retail Terms Descriptor Code AVS Flag Customer Code Acct Range #1 (0043)=405501.405502.01VPC0001 Acct Range #2 (0044)=415928.415928.01VPC0001 Acct Range #3 (0045)=424604.424605.01VPC0001 TRANZ 460 Terminal 5 - 3...

  • Page 36: Security Setup

    To access protected functions, the operator SET TICKET? Y/N SET DEP INQ? Y/N must enter the manager password. SET CLOSE? Y/N SET ITM REV? Y/N SET TOT REV? Y/N SET SETUP? Y/N SET PRINT? Y/N SET DEMO? Y/N 5 - 4 TRANZ 460 Terminal...

  • Page 37: Update Password

    Select "Y" if you wish to be prompted for Phone Orders, or "N" for no prompt. RECEIPT? Y/N Select "Y" if you wish the printer to automatically print receipts for all transactions, or "N" for no receipt printing. TRANZ 460 Terminal 5 - 5...
  • Page 38 Key in the second extended prompt, up to 16 characters, then press [ENTER] AUTO CLOSE Y/N Select "Y" and key in the close time in CLOSE TIME HH:MM 24-hour format for Auto Close, or "N" for no Auto close. 5 - 6 TRANZ 460 Terminal...

  • Page 39: Sale Type Description

    FLEX AGREEMENT Enter up to 6 flexible agreement lines using LINE 1? up to 24 characters per line. If data is already present, press [BACKSPACE], enter LINE 6? the agreement information, then press [ENTER]. TRANZ 460 Terminal 5 - 7...

  • Page 40: Change Idle Prompt

    3. Press the BLUE enter key. 4. Press Code 8. Display Response IDLE PROMPT Press [BACKSPACE] and enter up to 16 alphanumeric characters, then press [ENTER], or press [BACKSPACE], then [ENTER] to use the default idle prompt "READY **nnn**." 5 - 8 TRANZ 460 Terminal...

  • Page 41: Clear Batch

    Enter a different card type, up to eight characters, then press [ENTER]. Memory Map of You can review your programming of the TRANZ 460 terminal by pressing Important Locations BLUE + 7, then keying in the desired field. See Section 4, General Programming , for procedures to follow if you wish to review or change selected fields.
  • Page 42 FDC Retail/Debit Purchasing Card Reference Manual 5 - 10 TRANZ 460 Terminal...

  • Page 43: Standard Key Operations

    These transactions include Sale, Return, Debit Sale and Re- turn, Void, Ticket Only, Inquiry, and Close Batch. The TRANZ 460 idle prompt, "nnn" indicates spaces left for storage of trans- actions. For example, READY **3** indicates there is space to store three more transactions in the current batch.
  • Page 44 19. <host message> The terminal displays the host response. Re- cord the approval number. If the transaction is disapproved, take necessary action. Press [CLEAR] to return to the idle prompt. 6 - 2 TRANZ 460 Terminal...

  • Page 45: Debit Sale

    ENTER PIN The customer enters his/her PIN on PUSH "ENTER" the PINpad device and presses [ENTER]. 10. OPERATOR ID Enter the 4-digit operator ID, then PROCESSING press [ENTER], or press [ENTER] to bypass this prompt. TRANZ 460 Terminal 6 - 3...

  • Page 46: Credit Return

    4. itm ENTER ACCT # Enter the account number via the keypad or slide the card through the cardreader, then press [ENTER]. If entry is made via the card- reader, continue with Step 5. 6 - 4 TRANZ 460 Terminal...
  • Page 47 Record the approval number. Press [CLEAR] to return to the idle prompt. (itm=trans. item #) 17. READY **nnn** The terminal returns to the idle prompt indi- cating it is ready for the next transaction. TRANZ 460 Terminal 6 - 5...

  • Page 48: Debit Return

    10. OPERATOR ID Enter the 4-digit operator ID, then PROCESSING press [ENTER], or press [ENTER] to bypass this prompt. 11. ENTER INVOICE # Enter the invoice number up to 8 digits, then press [ENTER]. 6 - 6 TRANZ 460 Terminal...

  • Page 49: Auth Only

    If en- try is made via the cardreader, go to Step 5. 4. EXPIRY DATE MMYY Enter the card’s expiration date, using two digits each for month and year, then press [ENTER]. TRANZ 460 Terminal 6 - 7...
  • Page 50 If the transaction is approved and the printer is enabled, the printer prints a receipt of the transaction. 11. READY **nnn** The terminal returns to the idle prompt indi- cating it is ready for the next transaction. 6 - 8 TRANZ 460 Terminal...

  • Page 51: Void

    PRINTING... Press [CLEAR] to return to the idle prompt. 8. READY **nnn** The terminal returns to the idle prompt indi- cating it is ready for the next transaction. TRANZ 460 Terminal 6 - 9...

  • Page 52: Ticket Only

    [ENTER]. 11. DESC CODE Enter the descriptor code, up to 4 sets, then press [ENTER]. 12. ENTER INVOICE # Enter the invoice number up to 8 digits, then press [ENTER]. 6 - 10 TRANZ 460 Terminal...

  • Page 53: Standard Key Operations (Cont'd.)

    Press [*] or [#] to scroll the display. Press [CLEAR] to return to the idle prompt. 5. READY **nnn** The terminal returns to the idle prompt indi- cating it is ready to proceed with the next transaction. TRANZ 460 Terminal 6 - 11...

  • Page 54: Close Batch

    6. <host response> Press [CLEAR] to return to the idle prompt. 7. READY **nnn** The terminal returns to the idle prompt indi- cating it is ready to proceed with the next transaction. 6 - 12 TRANZ 460 Terminal...

  • Page 55: Terminal Functions

    The terminal cannot find the item number. Press [CLEAR] to return to the idle prompt. Note: This prompt is a warning and may not be displayed. When it is displayed, follow the recommended response. TRANZ 460 Terminal 7 - 1...
  • Page 56 Press [CLEAR] to return to the idle prompt. 8. READY **nnn** The terminal returns to the idle prompt indicating it is ready to proceed with the next function. 7 - 2 TRANZ 460 Terminal...

  • Page 57: Totals Review

    Step 7 and enter another operator ID. 9. O nnnn 999999.99 The terminal displays totals for the selected operator ID. Press [ENTER] to return to Step 7 or [CLEAR] to return to the idle prompt. TRANZ 460 Terminal 7 - 3...

  • Page 58: Demo Mode

    Press [ENTER] for no change. 3. MUST CLEAR BATCH There is an open batch. Press [CLEAR] to return to the idle prompt and close the open batch. 4. DEMO **nnn** The terminal displays the Demo mode idle prompt. 7 - 4 TRANZ 460 Terminal...

  • Page 59: Print Options

    8. ENTER ITEM # Enter the item number of the record you wish to reprint, or press [ENTER] to reprint the last transaction, provided no new transaction has been initiated. TRANZ 460 Terminal 7 - 5...
  • Page 60 FDC Retail/Debit Purchasing Card Reference Manual Display Response 9. PRINTING..The printer prints the selected option. 10. READY **nnn** The terminal returns to the idle prompt and is ready to proceed with the next function. 7 - 6 TRANZ 460 Terminal...

  • Page 61: Accessories

    8. TRANZ 460 Accessories VeriFone provides an assortment of accessories to enhance your TRANZ 460 terminals. • An extended 3-year warranty on all TRANZ 460 terminals • Silk-screened custom overlays that display your company’s logo and other special key functions •...
  • Page 62 FDC Retail/Debit Purchasing Card Reference Manual 8 - 2 TRANZ 460 Terminal...

  • Page 63: Appendix A. Tranz 460 Integral Printer

    TALL, WIDE and INVERSE, eleven different country character sets and a number of useful graphics. Refer to Appendix E of the TRANZ 460 Reference Manual , Part Number 12412, for a list and examples of the different character sets as well as printer commands used to control the TRANZ 460 printer.
  • Page 64 TO CARD ISSUER AGREEMENT (MERCHANT AGREEMENT IF CREDIT VOUCHER) Cardholder signature SIGNATURE TOP COPY - MERCHANT Message to cardholder BOTTOM COPY - CUSTOMER (Two flexible lines) FLEX MESSAGE 2 Figure A-1. Sample Sale Receipt A - 2 TRANZ 460 Terminal...
  • Page 65 Appendix A. TRANZ 460 Integral Printer DETAIL REPORT HEADER LINE 1 HEADER LINE 2 Six programmable merchant message lines HEADER LINE 3 HEADER LINE 4 HEADER LINE 5 HEADER LINE 6 XXXXXXXXXXXXXXXXX XXXX Merchant ID, Terminal ID DATE MM/DD/YY Terminal Date and Time...
  • Page 66 Card type 10, Return total 10 R xxxxxx.xx 10 VS xxxxxx.xx Card type 10, Void Sale total 10 VR xxxxxx.xx Card type 10, Void Return total DEBITS xxxxxx.xx Debit count and amount Figure A-3. Sample Totals Report A - 4 TRANZ 460 Terminal...
  • Page 67 Appendix A. TRANZ 460 Integral Printer OPERATOR TOTALS REPORT Merchant ID, Terminal ID XXXXXXXXXXXXXXXXX XXXX Terminal Date and Time DATE MM/DD/YY TIME HH:MM ?M Operator ID, Total AAAA CARD TOTAL $999999.99 AAAA CARD TOTAL $999999.99 AAAA CARD TOTAL $999999.99 AAAA CARD TOTAL $999999.99...
  • Page 68 [ENTER] to bypass this field during the transaction. If the batch number option is set to OFF, a blank line appears instead of the batch number line. A - 6 TRANZ 460 Terminal...

  • Page 69: Appendix B. Pinpad 101 Device

    PIN also serves as the cardholder identification for the credit or debit transaction. The PINpad unit connects to a TRANZ 460 terminal that controls PIN entry operations and does the actual communication with the host computer.

  • Page 70: Keypad

    Excessive heat • Oil or moisture • Excessive dust • Excessive electrical noise (caused by air conditioners, motors, fans or power tools) • Direct sunlight • Artificial light that could reflect glare off the display B - 2 TRANZ 460 Terminal...

  • Page 71: Unpacking

    Carefully inspect the shipping carton and its content for shipping damage. If the PINpad device was damaged during shipment, immediately file a claim with the shipping company and notify VeriFone, Inc. Warning: Do not use the PINpad unit if it has been damaged.

  • Page 72: Cable Part Numbers

    5. Tighten the slotted screws to secure the cradle to the angled bracket. Insert the small molded covers to conceal the keyholes. 6. Place the PINpad device firmly into cradle. B - 4 TRANZ 460 Terminal...

  • Page 73: Countertop Mounting

    Using the Keypad The PINpad unit has 12 keys—much like a standard telephone—and includes letters A through Z, numerals 0 through 9 and special characters * and #. ENTER CLEAR OPER Figure B-5. PINpad Keypad TRANZ 460 Terminal B - 5...

  • Page 74: Maintenance

    If phoning from outside the United States, call 714-979-1870. Warning: Do not try to service, repair or adjust the PINpad device in any other way. Return the unit to VeriFone if it does not operate properly. Send the malfunctioning PINpad device with approved MRA number to VeriFone, Inc.

  • Page 75: Appendix B. Pinpad 101 Device (Cont'd.)

    4. Run display reliability test as described in the PINpad 101 Reference and Pro- grammer’s Manual, Part Number 10420. If the problem persists, phone the VeriFone MRA desk. Keypad does not respond 1. Check your display panel. If the wrong characters are displayed or nothing at all, refer to the solutions for previous problem.
  • Page 76 FDC Retail/Debit Purchasing Card Reference Manual B - 8 TRANZ 460 Terminal...

  • Page 77: Appendix C. Pinpad 201 Device

    Appendix C. PINpad 201 Device Introduction Display The PINpad 201 data entry device, VeriFone Cardreader Part Number P003-120-05, accepts Personal Identification Numbers (PINs) during debit card transactions. The PINpad 201 device uses a master key and a working key to encrypt PIN input. The PIN verifies...

  • Page 78: Connecting The Pinpad Device To The Terminal

    Figure C-2 illustrates how to connect the PINpad unit to the TRANZ 460. For other terminal connections, refer to Section 3 of this manual. Warning: Turn off or unplug the terminal whenever you connect or disconnect the PINpad device.

  • Page 79: Cable Part Numbers

    PINpad 201 Device Mounting VeriFone offers optional wedge and flat mounts for use with the PINpad device. A wedge mount inclines or lifts the unit when mounting on counter tops or walls. A flat mount allows you to attach the PINpad device to a flat surface.

  • Page 80: Using The Cardreader

    ENTER reenter a PIN by pressing [CLEAR]. Refer to OPER the PINpad 201 Reference and Programmer’s Manual, P/N 10297 for more complete details including diagnostic procedures and Figure C-4. PINpad 201 Keypad programming considerations. C - 4 TRANZ 460 Terminal...

  • Page 81: Maintenance And Keypad Diagnostics

    If phoning from outside the United States, call 714-979-1870. Warning: Do not try to service, repair or adjust the PINpad device in any other way. Return the unit to VeriFone if it does not operate properly. Send the malfunctioning PINpad device with approved MRA number to VeriFone, Inc.
  • Page 82 4. Run display reliability test as described in the PINpad 201 Reference and Programmer’s Manual, Part Number 10297. If the problem persists, phone the VeriFone MRA desk. Keypad does not respond 1. Check your display panel. If the wrong characters are displayed or nothing at all, refer to the solutions for previous problem.

  • Page 83: Appendix D. Prompts And Error Messages

    Wait for the next prompt. AUTO CLOSE Y/N Select "Y" for the terminal to automatically close, then enter the close time in CLOSE TIME HH:MM 24-hour format and press [ENTER]. Select "N" for no auto close. TRANZ 460 Terminal D - 1...
  • Page 84 The Close Batch transaction, Key [9], was selected. CLOSING > > > > Close Batch display when the terminal is closing with the host. COMMUNICATING Display when the terminal is sending or receiving data from the download host. D - 2 TRANZ 460 Terminal...
  • Page 85 Select "N"to disable split dial. DISC SECOND #? DISC MERCH ID? DISC CARD TYPE? DOES NOT BALANCE Display indicating the amount keyed in at the time of the Close is not in agreement with the terminal balance. TRANZ 460 Terminal D - 3...
  • Page 86 Enter the manager password, then press [ENTER]. ENTER PIN PINpad device prompt after it displays the debit transaction amount. The PUSH "ENTER" customer should enter his/her PIN on the PINpad device, then press the [ENTER] key. D - 4 TRANZ 460 Terminal...
  • Page 87 Display when a transaction is initiated and the host telephone number was not entered in its memory location. Press [CLEAR] to return to the idle prompt, and follow procedures to enter the telephone number in the correct location. TRANZ 460 Terminal D - 5...
  • Page 88 PLEASE TRY AGAIN The cardreader was unable to read the card swipe. Slide the card again. PRINT OPTION? Enter [1] to print detail items, [2] to print terminal totals,or [3] to reprint the last receipt. D - 6 TRANZ 460 Terminal...
  • Page 89 Wait for the next prompt. SALE TYPE DESC Setup prompt. Enter the name of the tran type for all Sale transactions, up <current value> to seven alphanumeric characters, then press [ENTER], or press [ENTER] to leave unchanged. TRANZ 460 Terminal D - 7...
  • Page 90 [6] for "N" to disable. TAX PROMPT? Y/N Options setup prompt. Press [9] for "Y" to enable a tax prompt, if you prefer to enter a tax manually, or [6] for "N" to disable. D - 8 TRANZ 460 Terminal...
  • Page 91 Setup prompt. Press "1" for a PINpad 101 device, or "2" for a PINpad 201 device. DOV=1 ISDN=2 Host setup if you select "Y" to enable VPL communications. Select "1" for the DOV address, or "2" for the ISDN address. TRANZ 460 Terminal D - 9...
  • Page 92 FDC Retail/Debit Purchasing Card Reference Manual D - 10 TRANZ 460 Terminal...

  • Page 93: Appendix E. Zontalk Download Parameters

    Appendix E. ZONTALK 2000 Download Parameters ZONTALK 2000 is the VeriFone download program that simplifies the proc- ess of updating or completely reprogramming your VeriFone terminal. De- signed to run on an IBM PC, XT, AT or compatible, ZONTALK 2000 per- forms modem downloads to your terminals in the field or direct downloads to terminals physically connected via RS-232 cable to the computer’s serial port.

  • Page 94: Memory Locations

    0043 X(23) See Note 1 for details 20th Account Range 0062 X(23) Track Selection 0081 B(20) 1=Trk 1 2=Trk 2 Max. Trans. Allowed 0235 N(3) Card Names 0363 X(100) Separate 10 names with "/" E - 2 TRANZ 460 Terminal...
  • Page 95 ISDN Address 0847 X(28) Primary Phone No. 0852 P(30) Secondary Phone No. 0853 P(30) Merchant ID 0854 X(32) Close Phone No. 0855 P(30) Close Redial Phone No. 0856 P(30) Cardswipe Default key (1-9) 0985 N(1) TRANZ 460 Terminal E - 3...
  • Page 96 Transaction Sale Close Return Item Review Auth Totals Review Void Setup Ticket Print Dep Inquiry Demo For example, a string "100000100000" in Location 0859 indicates that Sale and Close Batch functions are password protected. E - 4 TRANZ 460 Terminal...
  • Page 97 Invoice number Operator ID Phone order Receipt printing Pre-printing Auto report Auto-insert Pre-dial Manual entry Tax prompt Tax calc Optional prompts If you have any questions regarding these parameter settings, contact your VeriFone representative. TRANZ 460 Terminal E - 5...
  • Page 98 FDC Retail/Debit Purchasing Card Reference Manual E - 6 TRANZ 460 Terminal...

  • Page 99: Appendix F. Tranzport 232

    330) the ability to communicate with two RS-232 serial devices instead of one. For example, suppose in addition to using a printer and a PINpad device, you wish to connect your TRANZ 460 to an external modem requiring an RS-232 compatible connection. Without the TRANZport 232, you would not be able to do so because of the RS-232 port limitation.

  • Page 100: Typical Installation

    A on the TRANZport 232. 4. Using one of the supplied serial interface cables (PN 00446-04), plug the DIN-8 end into the TRANZ 460 serial port. Plug the DB-9 end of this cable into the connector labeled TERMINAL on the TRANZport 232.

  • Page 101: Dip Switch Setting

    (or optional TRANZport 232 power pack) POWER IN POWER OUT Figure F-3. TRANZport 232 and TRANZ 460 Power Connections DIP Switch Setting The 2-position DIP switch determines which RS-232 control signal, generated by the terminal, is used to select the A or B port. When the switch is in the up position, DTR is used;...

  • Page 102: Specifications

    032=B1.1GR’A PORT TEST’R13R10*R5+R0*I To test the TRANZport 232 B port, press the [FUNC/ENTER] key then the [1] key on the TRANZ 460 terminal. This sends ’B PORT TEST’ to the device connected to the B port at 9600 baud. To test the A port, press the [FUNC/ENTER] key and then the [2] key on the TRANZ 460.

  • Page 103: Tranzport 232 Kit

    Unless otherwise instructed in this reference manual, do not, under any circumstances, attempt any service, adjustments or repairs on this unit. Before returning a unit to VeriFone, call the VeriFone toll free number, 800-834-9133, and ask the service/repair department for an MRA (Merchandise Return Authorization) number.
  • Page 104 FDC Retail/Debit Purchasing Card Reference Manual F - 6 TRANZ 460 Terminal...
  • Page 105 A pencil or wand shaped optical scanner for reading bar codes. Batch File A file containing a series of transaction details to be processed as a single unit. Batch Header A unique heading or title that identifies a batch. TRANZ 460 Terminal Glossary - 1...
  • Page 106 Custom Application An application created to meet the specialized needs of an individual company or institution. Custom Prompt A prompt, programmed by a user and stored in one of the terminal’s general record memory locations. Glossary - 2 TRANZ 460 Terminal...
  • Page 107 Measures taken to prevent unauthorized use of a credit or debit card. Handshaking The process of exchanging codes, or contol characters, between two devices. The codes are predetermined and establish a connection between both terminals. TRANZ 460 Terminal Glossary - 3...
  • Page 108 Memory Dialing A method of automatically dialing telephone numbers stored in a device’s memory rather than dialing by hand. Memory Location An exact storage location in the terminal’s memory, identified by a 3-digit location number. Glossary - 4 TRANZ 460 Terminal...
  • Page 109 An interface device capable of attaching to a peripheral, computer, network or other electronic device. POS Terminal A terminal used at the Point-Of-Sale (POS) that can process transactions and communicate transaction information with a larger remote computer directly or through a network. TRANZ 460 Terminal Glossary - 5...
  • Page 110 A refund transaction which credits a customer’s account with the refunded amount. Ringer A bell or alarm on a telephone that announces incoming calls. Read Only Memory permanently stored in the device. Contains the standard application program and operating system. Glossary - 6 TRANZ 460 Terminal...
  • Page 111 A sequence of alphanumeric characters enclosed in single quotation marks; for example, ‘SLIDE CARD’ or ‘1997.’ Swipe The action of sliding a card through a terminal cardreader. System Password The password (1[ALPHA][ALPHA]66831)supplied with each TRANZ 460 terminal. Telephone Jack Modular type sockets for connecting telephone line cords. Telephone Line The standard telephone wiring connecting you to your local or private telephone company.
  • Page 112 A cable to which all the components are connected. User The person who is using the terminal. ZONTALK 2000 A communications program for IBM PC compatible computers used to download applications from the computer to a terminal. Glossary - 8 TRANZ 460 Terminal...
  • Page 113 Index DIP switches TRANZport 232 ....F-3 Accessories ....... 3-11 Display ........B-1 Account range Display panel ......3-7 setup ........5-2 troubleshooting ..... B-7, C-5 range tables ......5-3 DTR/RTS Switch settings ... 3-4 Alphabetic characters....4-3 Auth Only transaction....6-7 Field change........
  • Page 114 Index cleaning ........C-5 components ......C-1 Manual diagnostics countertop mounting.....C-3 menu ........C-6 idle prompt......C-3 Memory locations ......5-9 keypad entry......C-4 Mounting selecting location....C-1 countertop ......B-5 service/return......C-5 wall ........B-4 terminal connection ....C-2 MRA (Merchant Return troubleshooting .....C-5 Authorization) desk ..B-6, C-5 wall mounting .......C-3 PLEASE TRY AGAIN ....C-4 Print...
  • Page 115 Index Sale ......6-1, 6-3, 6-6 Unpacking terminal ..... 3-1 Sale Type description....5-7 Unpacking unit ....B-3, C-2 Security setup......5-4 Update Password ....... 5-5 Setup codes ........ 5-1 Software version......3-4 Void transaction ......6-9 Specifications ...... 3-8, F-4 Startup ........
  • Page 116 Index - 4...

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