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Before You Call - Kenmore ELITE 3231 Use And Care Manual

Kenmore cooktop user manual
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Before You Call
Solutions to Common Problems
Before you call for servicenreview this list. It may save you time and expense. The list includes common occurrences that are not the
result of defective workmanship
or materials in this appliance.
OCCURRENCE
Surface
burners do not llghf
Surface
burner flame
burns half way
around.
Surface
burner flame
is orange.
Surface
burner flame
is too high or too
POSSIBLE CAUSE/SOLUTION
Surface
Control
knob has not been completely
turned
to LITE. Push in and turn
the Surface
Control
knob to LITE until burner
ignites and then turn control
to
desired
flame
size.
Be sure gas supply valve is open.
Gas-air
mixture
needs a straight
line to travel. Be sure burner is properly
seated
in its support (models
with open burners only).
Burner ports or slots are clogged.
With
the burner off:, use a small-gauge
wire
or needle to clean ports or slots.
Power cord
is disconnected
from outlet
(electric
ignition
models). Be sure cord
is plugged
securely
into outlet.
Electrical
power outage
(electric
ignition models).
Burners can be lit manually.
See Setting Surface
Controls in this Use & Care Guide.
Burner ports or slots are clogged.
With the burner off:, clean ports with a small-
gauge wire or needle to clean
ports or slots.
Moisture
is present after
cleaning.
Lightly
fan the flame
and allow
burner
to
operate
until flame
is full. To avoid this occurrence
dry the burners thoroughly
following
instructions under General
Care & Cleaning.
Dust particles
in main line. Allow
the burner to operate
a few minutes until flame
turns blue.
In coastal
areas, a slightly orange
flame
is unavoidable
due to salt air.
Surface
burner valves are not adjusted
properly.
Refer to your LP conversion
instructions for guidance
on how to adjust the valves.
14

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