ShoreTel 480 End User Manual page 2

•
Press the Mode soft key
•
Navigate to the desired setting call handling mode
•
Press the OK soft key
EXTENSION REASSIGNMENT
If you have a voice mail box, you can move your extension to
any other phone in the office. From the phone you want to
move to:

Hit the Voicemail button

Enter #

Enter your personal extension

Enter your personal password, then #

Press 7 for Mailbox Options

Press 3 to reassign extension

Press 1 to assign to this telephone
PROGRAMMING BUTTONS

Press the Options soft key

Enter your voicemail password

Navigate down and select the
Buttons

Press the Dial Number

Enter the number
ShoreTel Voicemail Reference Guide
Getting Started

Press the Voice Mail key from your telephone

Enter your password followed by a # (the default
password is 1234)

The system will prompt you to record your name
and set up your password
Checking Messages from Outside the System

Dial______________________

Wait for the system to answer then press #

Enter your extension

Enter your password followed by a #
OR

Dial your direct number

Wait for voicemail to pickup, then press *#

Enter your extension

Enter your password followed by a #
Checking Messages from Your Telephone

Press Voicemail button

Enter your password and press the
Checking Messages from another Extension

Press

Press the

Press #

Enter your extension

Enter your password followed by a #
Main Menu
Press 1 Listen to Messages
Press 2 Send a Message
Press 3 Listen to Saved Messages
Press 7 Change Mailbox Options
Press 8 Log Off
Press 9 Return to Auto Attendant
Press 0 Transfer to an assistant
Press # Hear Mailbox Status
Message Handling Menu
Press 0 Additional Options
Programmable
Press 1 Replay
Press 2 Save
Press 3 Delete
Press 4 Forward
Press 5 Reply
Press 6 Play envelope
Press 7 Move backward
Press 8 Pause
Press 9 Move forward
Press # Skip
Press * Cancel
OK soft key
Voicemail button
VM soft key
ShoreTel IP Phone
and Voicemail
End User Guide