ShoreTel 480 Quick Manual

MANAGING MESSAGES
After listening to a message, you can REPLAY (1),
SAVE (2), DELETE (3), FORWARD (4) REPLY TO
SENDER (5) REPLAY DATE & TIME (6)
To replay all of your saved messages
- Press 3 at the Main Menu prompt.
As a safeguard against accidental erasures, the
system retains deleted messages for a few hours.
To listen to your deleted messages
- 1 Press 7 at the Main Menu prompt.
- 2 Press 7 again. Voice mail plays all the deleted
messages still available to the system. During
playback, you can manage deleted messages as if
they were newly arrived messages.
To restore a deleted message
- Press 2.
CHANGING EXTENSION ASSIGNMENT -
HOTDESKING
-Press the VOICEMAIL key on the handset you want
to log on to
-Then press Call VM in screen
-Press #if handset is 'available' or assigned to
someone else (If 'anonymous' you will not need to
press #)
-Enter your extension number...........
-Enter your 6 digit password
-At the Main Menu prompt, press 7
-Then Press 3 to re-assign the extension
-Then Press 1 to assign the extension
-OR Press 2 to un-assign the extension (the
handset will revert to its original extension)
PROGRAMMING BUTTONS
-Press the Options key in the screen
-Enter the password 123456 (or your voicemail
password if already set up)
-Scroll down to highlight "program buttons"
-Select 'Edit'
-Select button to program (choose from one of the
four on the left or the bottom two on the right)
-It will say call appearance or dial number – select
"dial number"
-Enter the extn number or a "9" and number if
external
-Enter the name (label) using the key pad
-Select 'Done'
Additional Guides available at
http://www.swcomms.co.uk/resource-
centre/user-guides-and-manuals
Service Desk 01392 330033
email: servicedesk@swcomms.co.uk
Customer Service 01392 315315
email: customer.service@swcomms.co.uk
Issue 7 06-05-16
ShoreTel
480/485g Handset
and Voicemail
Quick Guide