Responding To Error Messages - Olivetti d-COPIA3003MF Operation Manual

Responding to Error Messages

If the control panel displays any of these messages, follow the corresponding procedure.
Alphanumeric
Error Message
Load paper in cassette
1.
Load paper in MP
Tray.
Toner is running out.
Add toner.
Check cassette 1.
Cannot connect to
Authentication Server.
Cannot duplex print
on this paper.
Incorrect account ID.
Job is canceled.
Restricted by Job
Accounting. Cannot
print.
Cannot execute this
job. Restricted by
Group Authorization.
Close front cover.
Check Points
Is the indicated cassette out
of paper?
Is the paper of the selected
size loaded in the multi
purpose tray?
–
Is the displayed message
accompanied by a lit
attention LED?
Does a paper lift error occurr
in the paper source's
cassette?
–
Did you select a paper size/
media type that cannot be
duplex printed?
–
–
–
Is there any cover which is
open?
Corrective Actions
Load paper.
Load the paper in the multi purpose
tray which is of the size and type
indicated on the Message Display.
Prepare the toner container.
Replace the toner container.
Pull out the cassette for the paper
source displayed (either the paper
cassettes or optional paper feeders)
and check if the paper is loaded
correctly.
Press the OK key and check the
following items:
• Registration to Authentication
Serve
• Password and computer address
for Authentication Server
• Connection of Network
Select the available paper type.
Press the OK key to print without
using Duplex.
This job is canceled because it is
restricted by Job Accounting. Press
the OK key.
This job cannot be printed because it
is restricted by Job Accounting. Press
the OK key.
This job is canceled because it is
restricted by Group Authorization.
Press the OK key.
Close the cover indicated on the
operation panel.
10-6
Troubleshooting
Reference
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2-40
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9-5
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