Aastra 6757i User Manual page 84

Line Keys and Softkeys
1. Check with your Administrator to verify the queue linked to your ACD Key.
2. Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you are accessing.
The "User ID" and "Password" prompts displays.
3. Using the keypad, enter your User ID (phone number provided by your System Administrator).
Using the keypad, enter your Password (provided by your System Administrator) and press the Log In Key.
Note:
Use the Backspace key to move back a space and delete a character if required. Use the Cancel softkey to cancel
the ACD login.
Your phone logs into the queue on the server.
4. You are logged into the queue and the following screen displays.
77
Services
Icom
Dir
Callers
L1
Mon Jan 2 10:37am
o
Support
Services
Icom
Dir
Callers
ACD: Support
User ID:
Password:
Backspace
Log In
Cancel
Services
Icom
Dir
Callers
ACD: Support
Available
Log Out
41-001385-00 Rev 01 – 06.2013