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6 TROUBLE SHOOTING
This chapter contains information on solving
problems you may encounter when using the
terminal and/or cradle. If problems occur, first carry
out some general checks, before verifying the
6
problem with the descriptions in this chapter.
General checks:
• Make sure the product is installed properly.
• Check the power supply of all devices
• Is the reading window of the product clean?
• Are the bar code labels damaged?
• Check if the error also occurs with other bar code
labels.
Product does not operate:
• Check if the battery requires charging.
• Check if the power key responds.
If you can not solve the problem:
If the equipment still does not work after these
checks have been performed, please verify if one
of the problems described in this chapter applies to
the problem you have with the scanner.
When the product needs to be repaired:
The label with serial number should be present. If
returning the product, please use the original
packaging to minimise the chance of damage.
22 - OPTICON PHL4100/IRU4100
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