General Errors - FLIR F-Series Installation Manual

2 Basic Operation and Configuration
2.9

General Errors

In the status bar at the bottom of the FSM screen there may be an indication that an error has
occurred. When you position the cursor over the error icon (exclamation mark), the error will be
displayed in a temporary pop-up. It is possible to view all the error messages by selecting the Tools
tab at the top of he screen, and then select the Log button to the left.
Unable to View Video Stream: If the video stream from the camera is not displayed in FSM, it could
be that the packets are blocked by the firewall, or there could be a conflict with video codecs that are
installed for other video programs.
When displaying video with FSM for the first time, the Windows Personal Firewall may ask for
permission to allow the FLIR Video Player (vp.exe) to communicate on the network. Select the check
boxes (domain/private/public) that are appropriate for your network.
If necessary, test to make sure the video from the camera can be viewed by a generic video player
such as VLC media player (http://www.videolan.org/vlc/).To view the video stream, specify RTSP port
554 and the appropriate stream name such as "ch0". For example:
rtsp://192.168.250.116:554/ch0
Noisy image: A noisy image is usually attributed to a cable problem (too long or inferior quality) or
the cable is picking up electromagnetic interference (EMI) from another device. Although coax cable
has built-in losses, the longer the cable is (or the smaller the wire gauge/thickness), the more severe
the losses become; and the higher the signal frequency, the more pronounced the losses.
Unfortunately this is one of the most common and unnecessary problems that plagues video systems
in general.
427-0030-00-12, Version 170 Mar 2014 2-20