Warranty Statement - ENHANCED VISION Merlin User Manual

Warranty
Enhanced Vision products are designed to give you the highest quality image, convenient features, ease of use
and reliable service. Merlin has been inspected and tested prior to shipping. Our company stands behind
the quality materials, components and workmanship of the Merlin video magnifier.
For these reason we are pleased to offer two warranty options. These options are available when the purchaser
completes the warranty registration form.
Three-year warranty for the Merlin base and the monitor.
This option can be selected on the warranty registration form by the agencies, states, groups,
multi-users, product demonstration sites and the individual purchasers. Enhanced Vision warrants
Merlin against defects in materials and workmanship under normal use for three years from the date of
original purchase. Enhanced Vision, at its option, will at no charge either repair the product or replace
it during the warranty period.
Lifetime warranty for the Merlin base at a one-time cost of $299.00.
Monitor is not included in this option. (Individual purchaser only)
This option can be selected on the warranty registration form and it is only available to the
individual purchaser. Enhanced Vision warrants Merlin base against defects in materials and
workmanship under normal use for the lifetime of the individual purchaser. Enhanced Vision, at its
option, will at no charge either repair the product or replace it during the warranty period.
The Monitor is not covered by the lifetime warranty and it is covered for 3 years only.
The lifetime warranty is non-transferable and does not apply to groups, multi-users or agencies.
This warranty is not available for International Customers.
On the warranty card the purchaser will be asked to select between the three-year (no-cost) or lifetime
warranty for a one-time fee of $299.00. If lifetime coverage is elected, a $299.00 check made payable
to "Enhanced Vision" will need to be included with the warranty form. The lifetime product
warranty is only valid if the product is registered within 30 days of purchase and a $299.00 check
made payable to "Enhanced Vision" is included with the warranty registration form. If this form
has not been provided, please request one from the local Enhanced Vision representative or call us at
(800)440-9476.
Restrictions
All product purchases need to be registered with Enhanced Vision. Registering Merlin confirms the right to
maximum protection and service of the product warranty. If no selection is made on the warranty form or
payment is missing, the individual purchaser will default to the three-year warranty.
The lifetime warranty is non-transferable and does not apply to groups, multi-users or agencies. It has been
designed for end-consumer / individual purchaser. Agencies, states, group homes, classrooms and demo site
units will receive Enhanced Vision standard 3-year product warranty detailed above. Enhanced Vision also
reserves the right to repair or replace any purchasers Merlin with a similar or better product.
Enhanced Vision
Merlin Video Magnifier Warranty Policy
30