Appendix G: Troubleshooting & Frequently Asked Questions - Planet ICA-5150 User Manual

Appendix G:
Troubleshooting & Frequently Asked Questions
The video and audio codec is
adopted in the device.
The maximum number of user
accesses the device
simultaneously.
The device can be used outdoors
or not.
Status LED does not light up.
The network cabling is required for
the device.
The device will be installed and
work if a firewall exists on the
network.
The username and password for
the first time or after factory default
reset
Forgot the username and
password
Forgot the IP address of the
device.
Features
The device utilizes H.264 and JPEG compression to providing high
quality images. Where H.264 is a standard for video compression
and JPEG is a standard for image compression.
In addition, the H.264 encoder supports baseline, main profile, and
high profile modes.
The audio codec is defined as G.711/G.726 for RTSP streaming.
The maximum number of users is limited to 20. However, it also
depends on the total bandwidth accessed to this device from clients.
Therefore, the actual number of connected clients is varying by
streaming mode, settings of resolution, codec type, frame rate and
bandwidth. Obviously, the performance of the each connected client
will slow down when many users are logged on.
The device is weatherproof.
Install this device
Check and confirm that the DC power adaptor, included in
packaged, is used. Secure the power connector and power it on
again.
The device uses Category 5 UTP cable allowing 10 and/or 100
Base-TX networking.
If a firewall exists on the network, port 80 is open for ordinary data
communication. The HTTP port and RTSP port need to be opened
on the firewall or NAT router.
Username = admin and password = admin.
Note that it's all case sensitivity.
Follow the steps below:
1. Restore the factory default setting by pressing press and holding
down for more than 5 seconds on the device.
2. Reconfigure the device.
Check IP address of device by using the PLANET IP Wizard II
program or by UPnP discovery or set the device to default by Reset
button.
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Ultra-mini HD Vandal Dome IP Camera
ICA-5150