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Appendix C. Troubleshooting &
The video and audio codec is
adopted in the device.
The maximum number of users
that accesses the device
simultaneously.
The network cabling is required for
the device.
The device will be installed and
work if a firewall exists on the
network.
The username and password for
the first time or after factory default
reset
Forgot the username and
password
Forgot the IP address of the
device.
PLANET Smart Discovery Lite
program cannot find the device.
Frequently Asked Questions
Features
The device utilizes H.264 and M-JPEG triple compression to provide
high-quality images where H.264 is standards for video compression
and M-JPEG is a standard for image compression.
The audio codec is defined as G.711 for RTSP streaming.
The maximum number of users is limited to 5. However, it also
depends on the total bandwidth accessed to this device from clients.
Installing this device
The device uses Category 5 UTP cable allowing 10 and/or 100
BASE-T networking.
If a firewall exists on the network, port 80 is open for ordinary data
communication. The HTTP port and RTSP port need to be opened
on the firewall or NAT router.
Username = admin and Password = admin.
Note that it's all case sensitivity.
Follow the steps below:
1. Power on the camera and wait a while until the boot procedure
is finished.
2. Press the hardware reset button over 10 seconds, and release
it.
3. Camera will reboot and restore to factory default setting. The
default user name and password are both admin.
Check IP address of device by using the PLANET Smart Discovery
Lite program or by UPnP discovery or set the device to default by
Reset button.
Re-power the device if cannot find the unit within 1 minute.
Do not connect device over a router. PLANET Smart Discovery
Lite program cannot detect device over a router.
If IP address is not assigned to the PC that runs PLANET Smart
Discovery Lite program, then PLANET Smart Discovery Lite
program cannot find device. Make sure that IP address is
assigned to the PC properly.
Antivirus software on the PC might interfere with the setup
program. Disable the firewall of the antivirus software during
setting up this device.
Check the firewall setting of your PC or Notebook.
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Ultra-mini Full HD Fixed Dome IP Camera
ICA-4200
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