Trouble Shooting - Extech Instruments S1500T User Manual

4.6 Trouble Shooting

Problem
Does not feed paper or has
a paper jam.
Does not print
Light printing
Voids in printing
Red (Error) LED on
If the problem is not identified following above trouble shooting guide, contact Extech
Technical Support. Support numbers and Email addresses are listed at
manual.
Other than routine cleaning and other maintenance described in Section 4, the
printer is not intended to be serviced by the user. It must be returned to an
Authorized Service Center. Under no circumstances should the user attempt to
take the printer apart
.
1500T User's Guide
Remove any jammed supply
•
Reload paper supply
•
Check or replace the printer's battery
•
Make sure the paper supply is loaded correctly, not
•
backwards.
Verify communication between the host device and
•
the printer by disconnecting the communication
cable and performing a printer self test.
Check or recharge the battery
•
Adjust the print contrast through print application.
•
Clean the print head following the cleaning
•
instruction listed in
Check that paper roll is not out
•
Error reading MCR
•
After extended printing, print head may be hot;
•
printer will pause before resuming printing.
Rev 2.1
Action
Section 4.1.
Section 6 of this
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