Extech Instruments APEX 2 User Manual
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Extech Instruments APEX 2 User Manual

Extech Instruments APEX 2 User Manual

Portable printer
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Revision: 1.0
02/03/2009

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Summary of Contents for Extech Instruments APEX 2

  • Page 1 Revision: 1.0 02/03/2009...

  • Page 2: Table Of Contents

    Table of Contents Declaration of Conformity ................4 General Precautions ..................5 Safety......................5 1. Getting Started..................6 1.1 Unpacking the Printer ..................6 1.2 Installing and Charging the Battery Cartridge ............7 1.3 Reading the LED Status ..................9 1.4 Attaching Belt Loop System ................10 2.

  • Page 3: Apex2 User's Guide Rev 1.0

    5.3 Regulatory Notes ....................25 6. Customer Support .................. 26 6.1 Online Technical Assistance................26 6.2 Technical Support Request .................26 APEX2 User’s Guide Rev 1.0...

  • Page 4: Declaration Of Conformity

    285 Bear Hill Road, Waltham, MA 02451, USA Telephone: +1 781 890 7440 Declares that the Product Product Name: Portable Receipt Printer Model Number: APEX 2 Optionally Containing: Bluetooth™ radio short range OEM module from connectBlue ab, cB-0701-01; FCC ID PVH 070101.

  • Page 5: General Precautions

    General Precautions • Before using this product be sure to read through this manual. After reading, please keep the manual in a safe place for future reference. • The information contained herein is subject to change without notice of any type. •...

  • Page 6: Getting Started

    1. Getting Started 1.1 Unpacking the Printer The APEX 2 portable printer is a full-featured portable receipt printer designed for various job environments including field service, field sales, hospitality and restaurants, ticketing and many others where point of service receipts are required. The package contains: ...

  • Page 7: Installing And Charging The Battery Cartridge

    1.2 Installing and Charging the Battery Cartridge Note: One battery cartridge is included with the printer. Similar to a cordless phone battery, the printer’s battery must be charged before use. Extech batteries must be cycled several times to achieve maximum capacity. To cycle a battery, fully charge it and then allow a full discharge through normal use.

  • Page 8: Charging The Battery

    50-60 Hz Output Voltage/Current ( 10VDC/2.4A Do not use a charger not approved by Extech for use with the APEX 2 series. Use of an unapproved charger could damage the battery pack or the printer and will void the warranty.

  • Page 9: Reading The Led Status

    1.3 Reading the LED Status The illustration below points out the location of the LED indicators described in Table 1 FIGURE 4: LED INDICATOR LOCATIONS Table 1, below, details the LED indicator status. Refer to Figure 1 to locate the <ON/OFF> and <FEED>...

  • Page 10: Attaching Belt Loop System

    1.4 Attaching Belt Loop System The belt loop system consists of two parts:  A knob located on the back part of the printer just above the battery door  A strap with a click-on connector To attach the strap, insert the knob located at the bottom of the printer into the slot of the connector.

  • Page 11: Loading Supplies

    2. Loading Supplies 2.1 Adding Paper/Labels The printer can print text, bar codes and graphics on thermal receipt paper. See “Supply Specifications” in Section 5.2 for the width, thickness requirements and approved vendors. Follow these steps to load printer paper. ...

  • Page 12: Tearing Paper

     While pressing the Paper Door Release button, close the paper door.  Release the Paper Door Release button and press the printer door until fully closed  Turn the printer ON by pressing the Power button and test the paper advance function by pressing the Paper Feed Button.

  • Page 13: Using The Printer

    3. Using the Printer 3.1 Initial Power up and self-test Once the battery is charged and the paper is loaded an initial power up self-test can be performed.  Press the <ON/OFF> switch once. This turns printer on. The Green LED illuminates After approximately 20 seconds, if no instructions are sent ...

  • Page 14: Connecting The Printer

    3.2 Connecting the Printer  The APEX 2 printer supports Serial RS232 and Bluetooth ™ as default configuration. IrDA or 802.11g communication is also available as an optional feature.  Serial, IrDA and Bluetooth communication settings can be changed via a DIP switch located on the control card.

  • Page 15: Dip Switch Functions

    3.2.3 Dip Switch Functions Table 2 shows the available dip switch settings. Table 2 – DIP Switch Setting Switch Switch Switch # Notes Function Switch 1 & 2 Communication Interface SW 1 SW 2 Baud rate set by Dip switches 3,4 and 5 RS232 Baud Rate can be negotiated up to the value specified through Dip switches 3,4...

  • Page 16: Serial Communication

    3.3 Serial Communication  The RS232C Interface signals for the APEX 2 Series printers are terminated on a 6 PIN RJ type data connector located on the side of the printer.  Six connections are provided from the Serial Interface to the host computer.

  • Page 17: Infrared Communications (Irda)

    3.4 Infrared Communications (IrDA)  Dip Switch #1 must be in the <ON> position and Dip Switch #2 must be in the <OFF> position.  The printer can be powered ON by pressing the power <ON/OFF> switch.  If no IrDA connection is made, the printer will automatically power down to a lower power level to conserve battery life.

  • Page 18: Programming Information

    3.7 Programming Information For programming information, please refer to the Developer’s Manual. Note: System Developers: Please refer to the APEX 2 developer’s manual for further details. Other features may be available as described in the programmer’s manual 4. Printer Maintenance 4.1 Print Head Cleaning Instructions...

  • Page 19: Charging The Printer Battery

    To remove the battery cartridge, open the battery door and tip the battery out of the printer. 4.2.1 Important Notes on Charging Batteries  The model APEX 2 printers require an adaptor output of 10VDC/1.32A.  The battery fast-charge is initiated each time the power adapter is connected to the printer.

  • Page 20: Battery And Safety Information

     Press the <ON/OFF> switch and wait until all LEDs are off.  Insert the AC adaptor plug into the printer. If the amber LED switches on, the battery is not fully charged, however the charge circuit is functioning correctly. ...

  • Page 21: Recycling Batteries

    4.5 Recycling Batteries The Rechargeable Battery Recycling Corporation (RBRC) is a non-profit organization created to promote recycling of rechargeable batteries. For more information on recycling batteries in your area, visit www.rbrc.org. APEX2 User’s Guide Rev 1.0...

  • Page 22: Trouble Shooting

    4.6 Trouble Shooting Problem Action Does not feed paper •Remove any jammed supply or has a paper jam •Reload paper supply Does not print •Check or replace the printer’s battery •Make sure the paper supply is loaded correctly, not backwards •Verify communication between the host device and the printer by disconnecting the communication cable and performing a printer self test Light printing...

  • Page 23: Printer Supplies

    4.7 Printer Supplies Part Number Description 78728S1-3 APEX 2, Standard with Class 2 BT 78728S1R-3 APEX 2, Standard with Class 2 BT and MCR 78728S1-2 Apex 2 with 802.11b/g 78728S1R-2 Apex 2 with 802.11b/g and MCR 151133 Optional 12V/24V In-Vehicle Adaptor...

  • Page 24: Specifications

    5 Specifications 5.1 Printer Specifications Height: 2.7 inches (68mm) Width: 4.2inches (107mm) Length: 5.4 inches (138mm) Weight: w/battery & supply 1 lb (465g) Shipping weight: 2.8 lbs. (1.31 kg) Power: 7.4 V Li-Ion battery Operating Temp. Limits: 14F to 122F (-10 to 50C) Storage Temp.

  • Page 25: Regulatory Notes

    5.3.2 Warranty This printer is warranted by Extech Instruments to be free of defects in parts and workmanship for a period of one year from date of shipment. This warranty does not apply to defects resulting from action of the user such as misuse, improper wiring, operation outside of specification, improper maintenance or repair, or unauthorized modification.

  • Page 26: Customer Support

    6. Customer Support 6.1 Online Technical Assistance Frequently Asked Questions page http://www.extech.com/printer/techSupport/FAQ.html Troubleshooting Guide. http://www.extech.com/printer/techSupport/troubleShootGuide.html 6.2 Technical Support Request If you need technical assistance regarding software, hardware or operation of Extech printers, please contact us at: Tech Support Form http://www.extech.com/printer/techSupport/support.html Email printertechsupport@extech.com Telephone...
  • Page 27 Portable Printer Division http://www.extech.com/Printer Copyright © 2008 Extech Instruments Corporation. All rights reserved including the right of reproduction in whole or in part in any form.

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