Related Manuals for Extech Instruments Andes 3
Summary of Contents for Extech Instruments Andes 3
- Page 1 Revision: 1.0 10/01/2007...
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Page 2: Table Of Contents
Table of Contents Provisional Declaration of Conformity ............4 General Precautions ..................5 Safety......................5 1. Getting Started..................6 1.1 Unpacking the Printer..................6 1.2 Installing and Charging the Battery Cartridge ............7 1.3 Reading the LED Status ..................9 1.4 Attaching Belt Loop System ................11 2. - Page 3 6. Customer Support .................. 31 6.1 Online Technical Assistance................31 6.2 Technical Support Request................31 ANDES3 User’s Guide Rev 1.0...
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Page 4: Provisional Declaration Of Conformity
Telephone: +1 781 890 7440 Declares that the Product Product Name: Portable Receipt Printer Model Number: ANDES 3 Optionally Containing: 1) Bluetooth™ radio short range OEM module from connectBlue ab, cB-0701-01; FCC ID PVH 070101. Conforms to R&TTE Directives: 1999/5/EC (EN 300... -
Page 5: General Precautions
Extech is not responsible for any operational results regardless of missing information, errors or any misprinting in this manual. Extech is not responsible for problems created as a result of using options and consumables not approved by them. This product is designed for servicing at an Authorized Service Center. Other than routine maintenance described in this manual the user should not attempt to repair, service or disassemble this product. -
Page 6: Getting Started
1. Getting Started 1.1 Unpacking the Printer The ANDES 3 portable printer is a full featured portable receipt printer designed for varied job environments including field service, field sales, hospitality and restaurants, ticketing and many others where point of service receipts are required. The package contains:... -
Page 7: Installing And Charging The Battery Cartridge
Note: One battery cartridge is included with the printer. Similar to a cordless phone battery, the printer’s battery must be charged before using it. Extech batteries must be cycled several times to achieve maximum capacity. To cycle a battery fully charge it and then allow full discharge through normal use in the printer 1.2.1: Installing the battery... - Page 8 Note: The wall mounted charger is a Class II equipment ( . Multiple plug configurations comply with most international standards. The wall mounted charger is not supplied with plugs for use in Korea Model ANDES 3 Input Voltage/Current 100-240 VAC/0.4A Input Frequency 47-63 Hz Output Voltage/Current ( 10VDC/1.32A...
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Page 9: Reading The Led Status
Do not use a charger not approved by Extech for use with the ANDES 3. Use of an unapproved charger could damage the battery pack or the printer and will void the warranty. The battery terminals are well recessed inside the printer. Do not allow them to contact conductive material since this may create a short circuit which could cause injury or start a fire. - Page 10 Table 1 - Reading the LED Status ANDES3 User’s Guide Rev 1.0...
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Page 11: Attaching Belt Loop System
1.4 Attaching Belt Loop System The belt loop system consists of two parts as seen in Figure 5: A knob located on the back part of the printer just above the battery door A strap with click on connector To attach the strap to the knob insert the knob located at the bottom of the printer into the slot of the connector. -
Page 12: Loading Supplies
2. Loading Supplies 2.1 Adding Paper/Labels The printer can print text, bar codes and graphics on thermal receipt paper. See “Supply Specifications” for the width, thickness requirements and approved vendors. Follow these steps to load printer paper. Open the paper door by pressing the Paper Door Unlock Button on the top cover as indicated in Figure 6. -
Page 13: Tearing Paper
FIGURE 8 – CLOSING PRINTER 2.2 Tearing Paper The printer’s paper door acts as a tear bar. Pull one edge of the paper against the tear bar as indicated, then tear down and across against the tear bar to tear the paper. See Figure 8 for details. -
Page 14: Using The Printer
3. Using the Printer 3.1 Initial power up and self-test Once the Battery is charged and the paper is loaded, an initial power up and self-test can be performed: Press the <On/Off> switch once. This turns printer on. LED #1 illuminates in green, blue or orange depending on the mode of communication. -
Page 15: Connecting The Printer
3.2 Connecting the Printer The ANDES 3 printer supports Serial RS232 and IrDA compatible infrared communication interfaces. Radio frequency (RF) Bluetooth ™ communication is available as an optional feature as well as 802.11 interfaces. Serial, IrDA, Bluetooth and 802.11b communication settings can be changed via a DIP switch located on the control card. -
Page 16: Setting Dip Switches
3.2.2 Setting Dip Switches 1 2 3 4 5 6 7 8 FIGURE 12: EXAMPLE: DIP SWITCH #1 SHOWN IN ‘ON’ POSITION Note: Be careful when changing dip switch settings. Carefully use a pointer on the dip switch you are going to change. DO NOT use a screw driver or apply excessive force. 3.2.3 Dip Switch Functions Note: (Developer’s refer to Programming Manual for more information) Table 2 –... -
Page 17: Communications
3.3.1 Serial Communications specification The RS232C Interface signals for the ANDES 3 Series printers are terminated on a 6 PIN RJ type data connector located on the side of the printer. Six connections are provided from the Serial Interface to the host computer. The Table 3 below lists the Serial Interface signals and pin outs on the RJ connector and the connector pin locations are shown in Figure 13. -
Page 18: Infrared Communications Mode (Irda)
TABLE 3 – ANDES 3 - Serial RS232C Interface signals 3.4 Infrared Communications Mode (IrDA) Dip Switch #1 must be in the <ON> position. The printer can be powered up by pressing the power <On/Off> switch If no IrDA connection is made, the printer will automatically power down to a lower power level to conserve battery life. -
Page 19: Magnetic Stripe Reader (Option)
3.6 Magnetic Stripe Reader (Option) The Magnetic Card Reader is a factory-installed option. This option requires special application software to read and process cards with a magnetic stripe, such as credit cards or driver’s license Note: Refer to the Figure 14 if your printer is equipped with the optional magnetic stripe reader Quickly swipe the card through the reader either left to right or right to left. -
Page 20: Programming Information
3.7 Programming Information This section lists the printer control commands strings. Note: System Developers: Please refer to ANDES 3 developer’s manual for further details. Other features may be available and are described in the Developer’s manual 3.7.1 ASCII Control Characters... -
Page 21: Printer Graphic Commands
3.7.3 Printer Font Commands – Character Set Command String Printer Action ESC - ‘F’ – 1 Selects International character set ESC - ‘F’ – 2 Selects PC Line Draw character set ESC - ‘U’ - ‘1’ Enable emphasized print. ESC - ‘U’ - ‘0’ Disable emphasized print. -
Page 22: Graphic Logo And Bar Code Commands
3.7.5 Magnetic Card Reader Control Commands (When MCR is installed) Command String Printer Action ESC - ‘M’ - ‘nnm’ – Cr Select MCR with (nn) auto timeout Where nn=”00” to “99” m=1: Reads track 1 only m=2: Reads track 2 only m=3: Reads track 3 only m=4: Reads track 1 &... -
Page 23: Printer Supervisory And Control Commands
3.7.8 Printer Supervisory and Control Commands Command String Printer Action Buffer, power timer & battery status Buffer status ESC - ‘P’ –‘^’ Print Battery Voltage ESC – ‘M’ - ‘000’ - Cr disable the power down timer ESC - ‘M’ - ‘nn0’ - Cr sets the power down timer to nn seconds ESC –... -
Page 24: Printer Maintenance
4. Printer Maintenance 4.1 Print Head Cleaning Instructions You may need to clean the print head and platen roller after printing a number of rolls of paper, whenever you load new supplies or when you see voids in the printout. Do not use sharp objects to clean the print head. -
Page 25: Verifying Battery Charge State
“Printer Supplies” for detailed information. 4.2.2 Important Notes on Replacing Batteries Check for the correct Extech part number for the battery and only use that part for your new battery Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to instructions in Section 4.5... -
Page 26: Battery And Safety Information
Plug the AC power adapter into the printer. Press <ON>; the green LED is illuminated and after about 20 seconds the LED should go off If the amber LED is on, this will continue on through this test indicating that the battery is accepting a charge and that the charge circuit is ok. - Page 27 After extended printing, print head may be hot; printer will pause before resuming printing. If the problem is not identified by following the above trouble shooting guide, contact Extech Technical Support. Support numbers and Email addresses are listed at Section 6 of this manual.
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Page 28: Printer Supplies
Multi-Plug Battery Charger Adaptor (US, UK, Euro & Australian Plug 756998-1 Spare Belt Loop System 757068 ANDES 3 Thermal Paper Pack (4” / 100’, 5 rolls) 757068-CASE ANDES 3 Thermal Paper (Case of 100 Rolls) 757150 Thermal Print Head Cleaning Pen... -
Page 29: Specifications
5. Specifications 5.1 Printer Specifications Height: 2.5 inches (64mm) Width: 6.5 inches (167mm) Length: 7.5 inches (192mm) Weight: w/battery & supply 1.8 lbs. (850g) Shipping weight: 3.3 lbs. (1.5kg) Power: 7.4 V Li-Ion battery Operating Temp. Limits: 32F to 122F (0 to 50C) Storage Temp. -
Page 30: Regulatory Notes
5.3.3 Warranty and/or Repair Service A Return Authorization number must be issued before a unit is returned to Extech for repair. Once a unit has been properly returned to Extech (Note: The customer is responsible for ensuring proper packing to prevent damage in transit as well as the shipping costs back to Extech), it will be repaired (estimates are provided first if the repair cost is estimated above $100.00) and returned via UPS ground. -
Page 31: Customer Support
6.1 Online Technical Assistance Frequently Asked Questions page http://www.extech.com/printer/techSupport/FAQ.html Troubleshooting Guide. http://www.extech.com/printer/techSupport/troubleShootGuide.html 6.2 Technical Support Request If you need technical assistance regarding software, hardware or operation of Extech printers, please contact us at: Tech Support Form http://www.extech.com/printer/techSupport/support.html Email printers@extech.com Telephone +1-(781)-890-7440... - Page 32 Portable Printer Division http://www.extech.com/Printer Copyright © 2007 Extech Instruments Corporation. All rights reserved including the right of reproduction in whole or in part in any form.
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