Recycling Batteries; Trouble Shooting - Extech Instruments S4000T User Manual

Portable receipt printer
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4.5 Recycling Batteries

The Rechargeable Battery Recycling Corporation (RBRC) is a non-profit organization created to
promote recycling of rechargeable batteries. For more information about how to recycle batteries
in your area, visit www.rbrc.org.

4.6 Trouble Shooting

Problem
Does not feed paper
or has a paper jam
Does not print
Light printing
Voids in printing
Red (Error) LED on
If the problem is not identified following above trouble shooting guide, contact Extech Technical
Support. Support numbers and Email addresses are listed at
Other than routine cleaning and other maintenance described in Section 4, the
printer is not intended to be serviced by the user. It must be returned to an
Authorized Service Center. Under no circumstances should the user attempt to
take the printer apart
S4000T User's Guide
Action
• Remove any jammed supply
• Reload paper supply.
• Check or replace the printer's battery
• Make sure the paper supply is loaded correctly, not backwards.
• Verify communication between the host device and the printer by disconnecting the
communication cable and performing a printer self test.
• Check or recharge the battery
• Adjust the print contrast through print application.
• Clean the print head following the cleaning instructions listed in
• Check that paper roll is not out and paper door is closed.
• Error reading MCR.
• After extended printing, print head may be hot; printer will pause before resuming
printing.
Section 6
Rev 1.2
Section
4.1.
of this manual.
25

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