Panasonic KX-TVP50 Installation Manual page 202

B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
Parameter
Operator No
Answer Time
Busy Coverage
Mode
No Answer
Coverage
Mode
Message
Repeat Cycle
Note
Extension Call Forwarding to the VPS can override the operator call coverage settings
depending on the timing parameters of the PBX and VPS. Even if the operator call coverage
parameters are set to "Next Operator" on Busy/ No Answer, the call may go to the VPS (if
the Operator has set the call forwarding to the VPS).
202
Value Range
(Default)
10-60 s When a call to Operator 1, 2, or 3 is not answered within
(30) the time set, the VPS will offer other options as defined by
the "No Answer Coverage Mode."
Note: This timer applies to Operator 1, 2, and 3.
1. Hold Specifies how calls are handled when the Operator 1
2. No Answer extension is busy.
Coverage
3. Call Waiting
1. Hold - The caller is automatically placed on hold and
4. Disconnect
Message
2. No Answer Coverage - The caller is offered one of the
(Hold)
3. Call Waiting - Operator 1 is signaled when another call
4. Disconnect Message - The VPS disconnects the call
1. Caller Select Specifies how Operator 1 calls are handled when not
2. Leave Message answered within the time period set through the "Operator
3. Disconnect No Answer Time" mode.
Message
4. Next Operator
1. Caller Select - This selection allows the caller to leave
(Caller Select)
2. Leave Message - The caller is instructed to leave a
3. Disconnect Message - The caller is disconnected after
4. Next Operator - The system transfers the call to
1-3 times Specifies the number of times that the system will play the
(3) Automated Attendant top menu.
Table 41
Description/Function
the Operator 1 extension is called again.
options specified by the No Answer Coverage Mode.
is waiting using the Call Waiting feature of the PBX.
after playing "Thank you for calling."
a message or call another extension.
message in Operator 1's mailbox.
playing "Thank you for calling."
Operator 2.
SYSTEM ADMINISTRATOR'S GUIDE