Troubleshooting - Control 4 C4-TW7C0-BL Installation Manual

7” in-wall touch screen with camera
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configuration page. The network configuration
screen displays.
3
Under Wireless, select Enable. If you don't see
the network you want, select Other.
4
At Network Name, select to add the SSID or
wireless network when the keyboard appears.
Select Done.
5
At Security, select None, WEP 64, WEP 128,
WPA, or WPA2.
6
At Password, type the password on the keyboard
that appears. Press Done.
7
Select Connect. Notice that the IP settings
change. The IP address is set to DHCP by default.
8
(Optional) If you need to set a static IP address
instead, complete the following steps:
a
On the Network page, press Static.
b
Select each box one at a time and type the
address: IP Address, Subnet Mask, Default
Gateway, Preferred DNS, and Alternate DNS.
c
When the keyboard appears, type the
address, and then press Done.
9
Press OK to return to the Network page. You can
now connect to a Control4 Director running on a
Control4 device on the network.
10 Press OK.
Configure in Composer Pro
When the Touch Screen is physically installed and
appears on the home network, you can add and
configure it for the Control4 System using Composer
Pro. Choose the In-Wall 7" Touch Screen V2 driver in
Composer and add it to your project.
See the Composer Pro User Guide for information
about how to add and identify the Touch Screen to
the Control4 System.

Troubleshooting

Boot Up
When the device is booting up, it may take 30
seconds or longer before the Green LED turns on.
When it turns on, it blinks slowly for a time and then
turns off. After that, you will see an image on the
Touch Screen.
Restore to Factory Default
If the camera's LED blinks on and off for more than
30 seconds, the device will need to be restored.
To access the Factory Restore switch, you'll first need
to remove the Touch Screen.
NOTE:
If there's tape on the bottom of the
power box, simply lift the Touch Screen off
(see Steps 3 through 6). Remove the tape to
lock the Touch Screen in place. If there's no
tape, the Touch Screen is locked into place. In
this case, follow the instructions below.
1
Locate the small hole underneath the Touch
Screen's faceplate (see Figures 10 - 13).
Figure 10. Touch Screen Underside - Pin and Pinhole
Speaker
2
Using a small unbent paper clip, insert the paper
clip straight up and into the small hole (about
1/4") or as far as you can. There's another small
hole inside the Touch Screen which the paper clip
needs to insert into also (see Figures 11 through
13). You may need to wiggle the paper clip a bit
to get it into the second small hole.
Figure 11. Locate Touch Screen Hole
Insert Paper Clip Here
Insert Paper Clip
Through this Hole
Too
Security pin
Insert paper clip here to
remove Touch Screen
Bottom of Touch Screen
7

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