Power Off; Battery Instructions; Troubleshooting - Control 4 C4-TSMC7-EN-BL Setup Manual

7" portable touch screen with camera
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b
Under My Drivers, double-click Portable 7"
Touch Screen V2.
3
Identify the device:
a
Click the Connections > Network tab.
b
In the IP Network Connections list (center
pane), highlight Portable 7" Touch Screen V2,
and then click Identify.
c
When prompted, go to the Touch Screen and
press the bottom button on the right side, as
indicated on the Identify screen in Composer,
to identify the device to the network.
d
When the address displays in Composer, click
Close.

Power Off

To power off the Touch Screen, press and hold the
Power button for at least five (5) seconds, and then
wait a few more seconds for the device to turn off.

Battery Instructions

Battery Charging
• For safety reasons, the battery is shipped only
partially charged. When you are ready to use the
Touch Screen, fully charge the battery in its the
dock for at least four (4) hours.
• If you remove the Touch Screen from the dock for
long periods of time, the Touch Screen turns off.
In this case, insert the Touch Screen into the dock
again to recharge the Touch Screen. A Red or
Orange LED indicates that it's charging. See "LED
Indicators" for more details about the LEDs.
Power Management Best Practices
Read the following guidelines for Touch Screen use in
and out of the dock or when Intercom is used.
• Ask your customer how they will be using this
Touch Screen. Will they be using it as a portable
or tabletop? If portable, will they be moving it
about the house most of the time? Will they be
using Intercom with this device? These are a few
things to consider during installation.
• The Power Management option (More > Settings
> Power Management) on the Navigator settings
does not apply when this Touch Screen is in its
6
dock.
• When the Touch Screen is out of its dock, you
can use the Power Management settings.
• If you set the Touch Screen to a Suspend
option, while the Touch Screen is in this mode
and someone tries to contact this screen via
Intercom, they won't be able to. In this case, turn
Suspend off (set it to Never).
• The default settings are Never for 'Turn Backlight
Off' and After 3 mins for 'Suspend.' Typically, the
battery will last for about 13 hours with these
settings.
Here are some other examples and how much
battery power is consumed in these settings:
- If 'Turn Backlight Off' is set to 3 mins and
'Suspend' is set to Never, the battery will last half
as long as the default settings due to increased
battery use.
- If 'Turn Backlight Off' is off and 'Suspend' is off,
the battery will last about a quarter as long as
the default settings due to increased battery use.
For more information about Power Management and
Intercom use, see the Control4 System User Guide on
the Control4 website.
Cleaning the Touch Screen and Dock
1
Unplug the power jack from the dock.
2
Use a soft, damp cloth to wipe off the surface.

Troubleshooting

If you experience operational problems with the
Touch Screen, read the following sections for system
troubleshooting. If problems persist, please contact
your Control4 Dealer or your Control4 representative.
Battery Operation Problems
If battery is low...
• Recharge the battery as soon as possible.
• Dock the Touch Screen (if using as a portable),
and continue to use the Touch Screen in its dock
until fully charged.
If the Touch Screen turns off automatically...
• Check whether the battery power is low or
completely drained.

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